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"Compact rooms with all basic amenities. Close to the restaurant. Great staff. Parking straight outside ground floor rooms. Excellent support for late check in."

"Nice hote but staff at front desk was rude "

"Good position - furnishings a bit tired and the rooms could have been painted"

"Room was large with spar and kitchenette. All clean and tidy. Convenient to beach and within walking distance to shopping (1.5km)"

" Light over kitchen flickered. The tv kept changing volume of its own accord. Toilet seat was cracked.The fridge was unsteady and a door shelf in the fridge was broken. Otherwise nice spacious and comfortable room but needed a bit of maintenance undertaken. Handy location"

"First let me say the staff were very friendly and pleasant. My room was large and sparse. It was in need of some refurbishment. Carpet was worn and tired. There were plaster marks on the wall where damage had been fixed but not painted. There was a lot of road noise and when the traffic started at 5:40am I was unable to sleep. The bedroom was clean and tidy and the bathroom had been renovated and was large, nice and fresh. The hotel is well located in central Gisborne. The hotel has an odd layout that makes the experience of getting around unusual. The parking situation is effectively offsite and all a bit odd. All in all just a bit lacking in upkeep and cohesion. "

"Room was clean and tidy, staff were friendly, pool was great temperature and they provided pool towels for us. Location was perfect for what we were after"

"I think the owner of the motel that was behind the counter she was very welcoming and very helpful. The room was very clean and tidy. "

"Clean, very comfortable and homey. The staff were very communicative and helpful. Properly run business, with a clear understanding of hospitality."