I booked this through a third-party on Hotels.com and was going to Brownwood because my Mother-In-Law was admitted to the hospital there for heart complications and while driving to Brownwood I was informed that my MIL was severe and they would be transferring her to Abilene and so I called the hotel and the lady was very understanding and she said because I booked through a third-party I would have to cancel with them. I reached out to Hotels.com and they said they would cancel it and it would be up to the Hotel itself if they wanted to refund my money. So I checked my CC and they still charged me for one night. Not even any sympathy to the situation.