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"The resort was beautiful but the staff was not the friendliest. The bartenders were grumpy and most of buffet people were grumpy. Our second day there housekeeping tried to come in our room at 8 o’clock in the morning. We were just rolling out of bed. Third day there it’s 11 o’clock on the beach and the workers wanted us to get up out of our chairs so they can spray them down as we are relaxing on the beach. We should wake up early and do that at 6 AM when no one’s on the beach. We also had a problem with making reservations for dinner. They filled up so fast so the first three days we had to eat at the buffet. "

"The Most hospitable staff were at check in they were very helpful and accommodating. But the staff at the buffet and the BBQ pit were very rude. Not friendly and definitely making us feel like we were bothering them. Definitely could use customer service etiquette. For the money that customers spend they definitely could be friendlier to the guest. I have paid less at other resort’s and treated better than here."

"The first night at the hotel, we had no water. They had to move us to the other hotel at 2 AM. Then Maintence just busts into the room While you are sleeping. Then we were not able to make any reservations for the restaurants and had to eat outside the hotel every day. Staff were rude and when we asked for more towels and wash clothes, they didn’t have any. Then they kept running out of drinking water for the hotel guests"

"Wonderful place housekeeping does a fantastic job.staff is hreat"

"nice"

"The best all inclusive resort I have ever been to!! All the restaurants had amazing good food!!"

"Beautiful place!"

"Everything bout this hotel is on point 5⭐️ I’ll definitely be back for sure"

"Rooms were very large/clean & furniture in the room looked new. The staff was very nice and helpful."