外観

アディナ アパートメント ホテル デュッセルドルフの口コミ


口コミ

9.4

最高に素晴らしい

評価 10 - 179 件の口コミ中 137 件が非常に良い" "
評価 8 - 179 件の口コミ中 28 件が良い" "
評価 6 - 179 件の口コミ中 8 件が普通" "
評価 4 - 179 件の口コミ中 4 件が不満" "
評価 2 - 179 件の口コミ中 2 件が非常に不満" "

9.4/10

清潔度

9.6/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Satomi

2023 年 11 月に 13 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,It is heartwarming to read your positive review of your time at Adina Apartmenthotel Düsseldorf. Receiving a perfect score from you truly brightens our day and motivates us to continue providing excellent service. We look forward to having the pleasure of welcoming you back in the near future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 7 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for the wonderful picture and fantastic note!You are welcome again.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 6 泊滞在
Adina Hotel Dusseldorfからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Guest,We are pleased to hear that you had a wonderful stay at the Adina Hotel Düsseldorf. We strive to provide the best possible experience for our guests and it is nice to know that we succeeded with your stay. Thank you for your feedback!Yours sincerely,Norman Fahl Reception & Reservations Agent

10/10 (非常に良い)

Shingo

出張
良かった点 : 客室の快適度
気になった点 : 清潔度
基本的に満足
新しいアパートメントホテル。駅に近く、ラーメン屋やスーパーにも近いので非常にいいロケーション。 室内は広く、照明はもう少し明るくしてほしいと思ったものの、基本的には満足。 キッチンは少し狭いが問題ない範囲。ただ、スープ料理を作ったのに、おたまがなかったのが良くなかった。 洗濯、食洗機の洗剤が用意されていたのはGOOD。 Wi-Fiは早く快適に利用できた。 シャワー室は水圧はまあまあ良し。ただ、シャワー室と洗顔する場所を隔てる壁の幅が狭いので洗顔のスペースまで水が来ちゃう。そんなに多くはないが。 今回不快だったのは、床に細かい針金がリビング床にあり(なぜ? 私の荷物には針金は無かった)、それが足に刺さったことです。非常に不快でした。 それ以外は満足です。 おそらくリピートします。床に針金がなければね。。
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

hiroko

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
友人がデュッセルドルフに住んでいて、近隣だったので初めて利用しました。静かで、清潔感があり、居心地がとても良かったです。次回もこちらを利用します。
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
とても良いホテルです。
今回は9泊だったので部屋に洗濯機があるのが便利だと思ってこのホテルを予約しました。 旅行中にホテルで洗濯ができるのは大変便利だと思って、次回デュッセルドルフに来ることがあったら、また泊まりたいと思います。 場所も便利ですし、滞在中パソコンを使って仕事をしなければいけなかったのですが、コンセントも多いですし、ネットも快適で仕事もしやすかったです。 駅に近いですが、静かで快適なホテルなので、お勧めです。
2023 年 5 月に 9 泊滞在

10/10 (非常に良い)

?

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I enjoyed sauna ,gim and pool! very nice! Staff was very kindness. Thank you.
2023 年 3 月に 5 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 4 月 6 日)
Thank you for your kindly response! We hope to see you soon in our hotel again. Sincerly, Adina Stuff

10/10 (非常に良い)

Hiroaki

2023 年 2 月に 1 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 4 月 6 日)
Thank you for your kindly response!

10/10 (非常に良い)

MIYUKI

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
お部屋もきれいで、キッチン、洗濯機があり、申し分ありません。 駅の隣でもあり本当に便利です! 2泊目は違うホテルだったのですが、急遽キャンセルをして、こちらのホテルを予約し直しました。

8/10 (良い)

Meeran、Sialkot

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I really like the location, which makes it super easy to move. Main train station is just a couple of minute walk. Main shopping area is just 15 min walk. What i like the most that the apartment has all the basic amenities needed. Pool, sauna and well equipped gym.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Nina

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Tolles Hotel, super sauber und ordentlich! Zimmer war toll! Sehr zentral!
2024 年 5 月に 1 泊滞在

8/10 (良い)

Rosaria

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely apartment and really clean. A few scratches on the walls but overall the rooms are well kept. Friendly staff at reception and at the restaurant. We had a lovely meal and food was well presented and plenty of selection of drinks.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tobias

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super hotel war sehr zufrieden komme gerne wieder.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Catherine

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Aleksandrs

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is very convenient, clean and comfortable
2024 年 3 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Guest,we are very pleased to hear that you found our hotel practical, clean and comfortable. These are aspects that we greatly appreciate and always strive to ensure. We hope to welcome you again soon.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 (良い)

Marcus

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice new hotel that was very comfortable. New fittings throughout, friendly staff and very close to public transport
2024 年 3 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear guest,We are delighted that you enjoyed your stay at our hotel and appreciated the facilities and location. We are particularly pleased that our staff left a positive impression on you. We hope to welcome you back soon to offer you another pleasant and comfortable stay.With kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing
2024 年 2 月に 2 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest, we are extremely pleased that you described your stay at our Adina Apartmenthotel Düsseldorf as "amazing". It is always nice to hear that our guests have had a positive experience. We hope to welcome you back soon.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Netta

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,We are very pleased that you enjoyed your stay at our hotel and that we were able to meet your expectations. We hope to welcome you again in the near future. Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

6/10 (普通)

Craig

出張
良かった点 : 清潔度
Stayed for 3 nights for a business trip. 2 mins from central station and 25 mins from old town (walking). Understaffed and no normal hotel services such as room cleaning and turndown, but it is an apart-hotel
2024 年 2 月に 3 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,We are pleased to hear that you have chosen our hotel because of its strategic location. It is true that as an apartment hotel we offer a slightly different service to traditional hotels. Our philosophy is to offer our guests more independence and flexibility, while always being available to provide assistance when needed.We hope you had a pleasant time with us despite the points mentioned and look forward to your next business trip.Yours sincerelyAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

CENK

2024 年 1 月に 10 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,we are very pleased that you enjoyed your stay with us at Adina Apartmenthotel Düsseldorf and gave us a perfect rating. It is always our goal to provide our guests with a pleasant and memorable stay and it seems that we have achieved this goal with you. We look forward to welcoming you back soon.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Stephen、Christow

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property. Comfortable rooms. Great facilities. Special mention to the staff in the bar and reception. Excellent service.
2024 年 1 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,i am pleased to hear that you enjoyed our comfortable rooms and facilities. It is particularly pleasing that our bar and reception staff made a positive impression on you. Excellent service is very important to us and it is always a pleasure to hear that our guests appreciate this.We hope to welcome you again soon at the Adina Apartmenthotel Düsseldorf.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 (良い)

Francine

出張
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 2 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Sehr geehrter Gast,Es freut uns sehr, dass Sie Ihren Aufenthalt im Adina Apartmenthotel Düsseldorf genossen haben und uns eine Bewertung von 4/5 gegeben haben. Unser Ziel ist es, sicherzustellen, dass jeder Gast eine angenehme und befriedigende Erfahrung hat. Ihre positive Bewertung bestätigt, dass wir auf dem richtigen Weg sind.Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Aimée DialloDuty ManagerinAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Ana Lucia

良かった点 : 清潔度、客室の快適度
Quase dentro da estação de trem
Quarto amplo com janela para a linha do trem. Extremamente silencioso. Roupa de cama e banho razoável. Travesseiro muito mole. Café da manhã bem variado. Recepcionistas atenciosos.
2023 年 12 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Guest,we are very pleased to hear that you were satisfied with the size of your room and the view. It is our aim to provide you with a peaceful and relaxing atmosphere, so we are glad that you were able to enjoy your stay.It's great to hear that you appreciated our varied breakfast. We attach great importance to a wide selection and quality to start your day in the best possible way.We are also pleased that you appreciated the attention of our receptionists. Our team always strives to provide our guests with excellent service.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 (良い)

lorella

出張
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Guest,we are very pleased to hear that you had an overall positive experience at our hotel and particularly appreciated our cleanliness and comfort. We constantly strive for excellence and your feedback helps us to maintain this standard. We hope to welcome you back to the Adina Apartmenthotel Düsseldorf soon.Kind regardsAimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Stephen、Christow

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property. Clean and spacious rooms. Particular mention to the bar staff. Friendly and fun.
2024 年 1 月に 5 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,it is great to hear that you enjoyed your stay with us at Adina Apartmenthotel Düsseldorf. We very much appreciate your positive words about our spacious and clean rooms. Your complimentary mention of our bar staff is especially appreciated. It is always our aim to create a friendly and engaging atmosphere and it seems that we have been successful in this case.We hope to welcome you back soon.Yours sincerely,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Pascal

カップルで旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Sehr geehrter Gast,es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Adina Apartmenthotel Düsseldorf genossen haben. Ihre maximale Bewertung ehrt uns und wir werden weiterhin unser Bestes geben, um unseren Gästen ein angenehmes Erlebnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Sarah

2023 年 12 月に 5 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Sehr geehrter Gast,es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Adina Apartmenthotel Düsseldorf genossen haben. Ihre maximale Bewertung ehrt uns und wir werden weiterhin unser Bestes geben, um unseren Gästen ein angenehmes Erlebnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

walid

良かった点 : 清潔度、施設のコンディションと設備
Was besser wäre, ist ein Lächeln im Rezeption, wenn gäste kommen. Ansonsten wäre alles perfekt :)
2023 年 12 月に 3 泊滞在
Adina-Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Sehr geehrter Gast,Ihr Feedback ist uns sehr wichtig und wir schätzen Ihre Anmerkung zum Empfang an der Rezeption. Ein herzliches Lächeln und eine freundliche Begrüßung sind tatsächlich unerlässlich, um unseren Gästen ein warmes Willkommen zu bereiten. Ihre Zufriedenheit steht für uns an erster Stelle und wir freuen uns, dass Sie Ihren Aufenthalt ansonsten als perfekt bezeichnet haben.Wir freuen uns auf Ihren nächsten Besuch im Adina Apartmenthotel Düsseldorf und danken Ihnen für das Teilen Ihrer Erfahrungen.Mit freundlichen Grüßen,Aimée DialloDuty ManagerinAdina Apartmenthotel Düsseldorf

8/10 (良い)

Angelina

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Guest,We are delighted to see your rating and learn that you had a positive experience at our hotel. Your satisfaction is what we continually strive for. We value your feedback and look forward to providing you with the same level of service in the future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

koen

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
netjes hotel, luxe, parkeren onder het hotel. loopafstand van de stad. mooie zwembad. prima kamer.
2023 年 12 月に 1 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Guest,It is always a pleasure to hear such positive feedback. I am delighted to know that you appreciated our location, just a short walk away from the town, as well as the convenience of our on-site parking. Your kind words about the neatness of our hotel, our luxurious amenities, the beautiful swimming pool, and the quality of our rooms truly warm our hearts.Our team is committed to providing an exceptional experience for all our guests, so your recognition of our efforts is incredibly rewarding. We look forward to welcoming you back to our hotel in the future for another wonderful stay.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic stay! Loved the suite! Laundry in the room was a game changer for us!
2023 年 12 月に 1 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Guest,It's delightful to hear that you had a fantastic stay with us and that you enjoyed the amenities of our suite, especially the convenience of having a laundry facility in the room. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback confirms that we're on the right track.We look forward to welcoming you back to Adina Apartmenthotel Düsseldorf in the near future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Carmen

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,It is heartwarming to read your positive review of your time at Adina Apartmenthotel Düsseldorf. Receiving a perfect score from you truly brightens our day and motivates us to continue providing excellent service. We look forward to having the pleasure of welcoming you back in the near future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 (良い)

Dordi

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Dordi, We are delighted to read that your stay at Adina Apartmenthotel Düsseldorf was enjoyable.Your positive feedback serves as a great testament to our commitment to provide a memorable experience for our guests. We hope to have the pleasure of welcoming you back in the future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Aleksandrs

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient and restful
2023 年 12 月に 8 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,It is heartwarming to read your positive review of your time at Adina Apartmenthotel Düsseldorf. Receiving a perfect score from you truly brightens our day and motivates us to continue providing excellent service. We look forward to having the pleasure of welcoming you back in the near future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Andy

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Erg goed, niets op aan te merken
2023 年 12 月に 3 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Andy, It's great to hear that you found your stay at Adina Apartmenthotel Düsseldorf to be very good. Your satisfaction is our pride. We are delighted that we met your expectations and provided a comfortable stay. We look forward to welcoming you back on your next trip to Düsseldorf. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Heike

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,It is heartwarming to read your positive review of your time at Adina Apartmenthotel Düsseldorf. Receiving a perfect score from you truly brightens our day and motivates us to continue providing excellent service. We look forward to having the pleasure of welcoming you back in the near future. Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

8/10 (良い)

john

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear John,It's heartening to hear that you had a satisfactory stay at our Adina Apartmenthotel Düsseldorf. Your rating of 8/10 is quite encouraging, and we are glad to have been able to meet your expectations.We look forward to welcoming you back, and strive to make your future stays even more enjoyable and comfortable.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Hanno

良かった点 : 清潔度
Alles was super alleen het riool heeft een kleine beurt nodig
2023 年 12 月に 1 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Guest,It's delightful to hear that you had an overall great experience at our hotel. Your comfort and satisfaction are our utmost priority.We acknowledge your feedback regarding the sewer. We aim to ensure all facilities are in top shape for a seamless stay for our esteemed guests. Rest assured, we are committed to maintaining our high standards in every aspect of our hotel.Once again, thank you for sharing your experience. We look forward to welcoming you back on your next visit to Düsseldorf.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度
Reasonably priced apt. hotel
Next door to the central train station. A few minutes of walking from the main restaurant area of the neighborhood. Reasonably priced but I would double check the cleaning of the room, nothing major but I would take a closer inspection.
2023 年 12 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear guest,we are pleased that you appreciate the central location of our hotel Adina Apartmenthotel Düsseldorf. However, we regret that the cleaning of your room did not meet your expectations. We set high standards in terms of cleanliness and your feedback helps us to constantly improve them.We hope to welcome you back soon and fully meet your expectations.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Chanelle

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very happy with my stay. Sound proof windows made my stay ultra quiet, and the studio was very clean and spacious. Right next to the train station so I was able to take the train from the airport. Huge grocery store one block away, with prices shockingly low. Front desk staff was always available and helpful. I saw a note that housekeeping would come every third day, so I left at 11AM thinking that would give enough time for them but they never came. So next time I will specifically request housekeeping on the days I need, but otherwise I was very happy with this hotel.
2023 年 11 月に 5 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,It's uplifting to hear about your overall pleasant experience at the Adina Apartmenthotel Düsseldorf. We're thrilled that you appreciated the tranquility offered by our soundproof windows and the cleanliness and spaciousness of our studios.Your positive comments on our strategic location near the train station and a grocery store, as well as the availability and helpfulness of our front desk staff, are highly appreciated.Regarding the housekeeping, your feedback is noted. As a rule, we perform housekeeping every third day, and we apologize if this did not meet your expectations on this occasion. Your suggestion to request housekeeping on specific days is a valuable tip for our future guests.We look forward to welcoming you back to our hotel in the near future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Frank Robert

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very impressed with the Adina - it exceeded our expectations in every way. Great location and excellent facilities.
2023 年 11 月に 7 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,It is truly uplifting to read your wonderful feedback about your stay at Adina Apartmenthotel Düsseldorf. It pleases us to know that we were able to surpass your expectations with our strategic location and top-notch facilities.Our team takes pride in delivering an exceptional experience to our esteemed guests. Your satisfaction serves as a testament to our efforts and motivates us to strive for excellence continually.We look forward to hosting you again in the future and offering you another delightful experience.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

sheryl

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Adina was nice and close to train station and other public transportation. Could have used a refresh of room amenities more often, but we didn’t ask. Good value for very comfy stay.
2023 年 11 月に 4 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,It's gratifying to hear that you found our location convenient and our accommodation comfortable. Proximity to public transportation is indeed one of the aspects of our hotel that our guests find most beneficial.As for the refreshment of room amenities, it's our standard practice to replenish them regularly. However, we always aim to respect our guest's privacy and any specific preferences they may have. In the future, I encourage you to let us know during your stay if there's anything you need or any way we can enhance your experience.It was a pleasure to have you stay with us, and we hope to welcome you back to Adina Apartmenthotel Düsseldorf in the future.Best regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、客室の快適度
very clean, room was well laid-out, and everything you needed. great convenient location.
2023 年 11 月に 6 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your sincerly feedback!You are welcome again.

4/10 (不満)

seungyeon

出張
気になった点 : 清潔度、客室の快適度
체크아웃 시 비용에 포함된 조식비용을 청구하는 등 시스템이 엉망이었으며 배수상태가 좋지 못해 A/S를 요청하는 일이 많았었습니다.
2023 年 11 月に 5 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear valued guest,We regret to hear of the difficulties you encountered during your stay at the Adina Apartmenthotel Düsseldorf. It is always our aim to ensure that our guests have an enjoyable and hassle-free experience, and it is clear that on this occasion, we did not meet your expectations.Regarding your concerns about breakfast charges and after-sales service requests, we sincerely apologize for any confusion or inconvenience caused. We assure you that we take your feedback seriously as it helps us identify areas where improvements are necessary.Thank you for bringing this to our attention. We hope that we will have another opportunity to welcome you back and provide you with the high standard of service we strive for.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

6/10 (普通)

seungyeon

出張
気になった点 : 清潔度
위치상으로는 중앙역 바로 옆이라 큰 불편은 없었는데 배수시설 등 룸 청소시에 제공되는 서비스들이 매번 달라 불편했습니다.
2023 年 11 月に 3 泊滞在
Adina-Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Guest,Your feedback is valuable to us and we are pleased to note that you found our location convenient. We deeply regret to hear about the inconsistencies you experienced in terms of room cleaning and maintenance. Your comfort is our top priority, and we consistently strive to maintain the highest standards of service. We aim for all our guests to have a seamless stay with us, and we regret that this was not your experience.We appreciate your understanding and hope to have another opportunity to serve you better in the future.Kind regards,Aimée DialloDuty ManagerAdina Apartmenthotel Düsseldorf

10/10 (非常に良い)

Che Wei

出張
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 6 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your note!

10/10 (非常に良い)

Wan-Chien

出張
良かった点 : 清潔度、客室の快適度
Good value hotel.
Really good hotel with spacious room. Worth every penny 🙌
2023 年 11 月に 2 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your sincerly feedback!You are welcome again.

10/10 (非常に良い)

Clare

良かった点 : 清潔度、客室の快適度
Brilliant modern hotel, with excellent facilities
2023 年 11 月に 1 泊滞在
Adina Teamからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your sincerly feedback!You are welcome again.

8/10 (良い)

David

良かった点 : 清潔度、客室の快適度
Great stay in Dusseldorf
Very convenient for railway station and a short walk into the old town. Good apartment, very clean. In good condition Friendly andvhelpful staff My only criticism really was the pillows, which whilst soft and thin, were not firm enough for me.
2023 年 11 月に 3 泊滞在
Adina Hotel Dusseldorfからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear David,we are pleased that you appreciate the convenient location of our hotel and the cleanliness of our rooms. Your kind words about our staff are also very encouraging. We regret that the pillows were not quite to your taste. We always strive to ensure a pleasant and comfortable experience for all our guests.Thank you for taking the time to share your experience with us. We hope to welcome you back to the Adina Hotel Düsseldorf soon.Yours sincerelyNorman Fahl Reception and Reservation Agent

10/10 (非常に良い)

Chloe

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed at this property for over a week and it was amazing! Everything worked properly, staff were extremely nice and helpful, right next to a train station and taxis and the police station. Had absolutely 0 issues. Would stay at the property time and time again!
2023 年 10 月に 10 泊滞在
Adina Hotel Dusseldorfからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Chloe,We are very pleased that you had a pleasant week at our hotel. It is wonderful to hear that you appreciated our location and the service of our staff. We look forward to welcoming you again in the future.Yours sincerelyNorman Fahl Reception and reservation agent