Does Hilton Durban have a pool?

Yes, this property has an outdoor pool.

Is Hilton Durban pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Durban?

Self parking is available for ZAR 55.00 per day. Limited spots are available.

What time is check-in at Hilton Durban?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Durban?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Durban located?

Located in Durban Central Business District, this luxury hotel is within a 10-minute walk of Durban International Convention Centre and Sahara Stadium Kingsmead. Golden Mile and Durban Beach are also within 2 mi (3 km).

Hilton Durban Reviews, Deals & Photos 2025

10/10 Excellent

Armando

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good location, nice and professional staff

Stayed 11 nights in Jun 2025

10/10 Excellent

Derek

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great, hotel was very clean.

Stayed 6 nights in Apr 2025

10/10 Excellent

Shekmuon

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 2 nights in Apr 2025

10/10 Excellent

dawn

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

At my job I teach customer service …. Able was above and beyond even what I teach .. I learned from him what great customer service was !!! thank you Able for everything you did

Stayed 1 night in Aug 2025

10/10 Excellent

Raphael Nhlanhla

Dec 28, 2024

Excellent hotel

Excellent and quietest hotel

Stayed 1 night in Dec 2024

8/10 Good

Anthony

Apr 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Lovely hotel, noisy location

Hotel was excellent, staff were very friendly and helpful, parking and hotel felt very secure, great breakfast. Downside was room location, there was very loud music from cultural events playing from the exhibition centre each of the 3 nights, very disappointing as we have a child land we all had problems sleeping before the curfew

Stayed 3 nights in Apr 2025

8/10 Good

neelandran

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was comfortable for 1 night stay

Stayed 1 night in Jan 2025

10/10 Excellent

Rizwaana

Nov 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smooth and quick check in, They allowed us to check in earlier as we arrived sooner than expected which was appreciated Hotel was not too busy but very clean, upmarket and friendly staff We had a good stay even if it was a short while

Stayed 1 night in Nov 2024

6/10 Okay

Nikolaos

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Lacking amenities, no complimentary waters.. problem with the sink.

Stayed 2 nights in Mar 2025

8/10 Good

Andre

Nov 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel, with good restaurant inside. Very friendly staff, although they might ask how you are a bit less.

Stayed 6 nights in Nov 2018

10/10 Excellent

Terry

Nov 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff always smiling and friendly only complaint we had was with the food in the buffet in the evening food cold vegetables raw and unbeatable very nice experience in the business lounge worth the extra money

Stayed 10 nights in Nov 2018

8/10 Good

Mbulelo

Nov 29, 2024

Disappointed

I was disturbed cos it took the hotel more than 5 hours to get my booking which was frustrating for my son. Over and above that we had to show proof many times pertaining to breakfast. Not impressed

Stayed 1 night in Nov 2024

6/10 Okay

David

Apr 12, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

A nice hotel but the service has a lot to be desir

Upon check-in we had quite a few problems One of them was down to a very rude stuff member behind the counter. They told us to sit down and wait. When we eventually got our room we found that someone had already been in the room and had left all their possessions in the room we reported this to staff and admittedly they did upgrade us to a better room and gave us executive lounge access which improved our perception of Hilton however we found that the room service was particularly slow especially when ordering food to the room so honestly I don't think we would stay Hilton again based on that experience we paid a significant amount of money for a 3 nights stay. We obviously expected better for a large chain like Hilton it was really disappointing the only positive thing I have to say is that one of the reception staff was very helpful later on in the week.

Stayed 4 nights in Apr 2025

10/10 Excellent

Lorraine

Nov 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a beautiful hotel. I understand since Covid they had been closed till last month so a lot of work is being done to get things running. Some few things may not be working well but generally I loved the place. Their restaurant meal has so many options especially for breakfast. Chefs are all very friendly and ready to get you something of your choice which is not necessarily on the menu for dinning or lunch options. The staff are great from waiters and waitress in the restaurant to all staff in the lobby to room service. I was treated like a queen. Thank you Hilton. They are my best option for hotels in any country unless there’s none☺️

Stayed 10 nights in Nov 2024

10/10 Excellent

Clare

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

I spent one night at the Hilton and chose that Hilton because it was close to the cruise port where I was joining a ship the next day. The hotel arranged a driver to collect me from the airport who was exceptional. My luggage was lost and the flight was late and he waited for me and was absolutely charming. The staff at check in were so polite, kind and personable. There wasn’t a single member of staff who did not greet me every time I saw them. The hotel is spotless. I was told by one member of staff it was an old hotel but my room was beautiful and big. I recently stayed in a 4 star hotel in london which was a third of the size and four times the price. As I had no luggage I was pleased to see the Crabtree and Evelyn products. I asked the advice of where to go shopping and the front desk sorted an uber for me. I had a lovely meal in the evening and the breakfast was good with lots of variety. To be honest I travel all the time and it was great to feel completely safe as a solo traveller and to be in a really spotless environment. Sadly as I had no luggage I couldn’t use the gym or pool. The other Hilton is near the amazing Mall I visited but I wanted to be near the cruise terminal and could literally see my ship from my window. The staff make the hotel and are a credit to the Hilton brand.

Stayed 1 night in Apr 2025

2/10 Terrible

YM

Dec 28, 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

A PREVIOUSLY 5 star hotel , now a 3 Star at best

Arrived at the hotel at 130pm, I was told check in is at 3pm but they will arrange a room at 2pm which never happened , finally got the key at 250pm, only 1 lift in this more than 12 floor hotel was operational for most of my stay, so you can expect long lift delays when it is busy , requested additional towels from housekeeping which never came, after 130 am the room phone would ring twice & cut off, I tried calling reception to find out what the problem was but it seem staff took the the night off, finally at 3am I had to put the phone off the hook, this hotel can now be classified as an ex 5 star hotel downgraded to a 3 star, staff are not professional either in customer services,

Stayed 1 night in Dec 2024

6/10 Okay

reitsma

Jan 21, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Most of the staff was great pleasant friendly. Whatever I ate was great and tasty, however almost everyday they ran out of something or the appliance did not work and so on. Not really the standard of a Hilton hotel. You could not see the bottom of the pool as it was foggy. The windows dirty and by the pool a glass windshield was broken or missing and it is clear it has been missing for a long time. There were amenities displayed on the cctv which did not exist or work. The restaurant opening times changed without notice. there was no draft beer for 5 of the 9 days we were there. Clearly management lacks or funds do. But I still had a very good time. Initially when we got there we were assigned a room on the 1st floor but then the porter said no!! we need to get you a better room and he did. Interesting when we got to our room now on the 9th floor it seemed that some one was just there. There was a half drunken bottle of water in the room... funny things like that happened regularly.

Stayed 9 nights in Jan 2020

4/10 Poor

James

May 16, 2025

Liked: Cleanliness, staff & service, room comfort

Still doesn't feel fully open

Wifi was terrible, bathrooms in need of updating, room service as very average. The hotel felt as thought it wasn't 100% operational.

Stayed 4 nights in May 2025

10/10 Excellent

Minkyo

May 15, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Sisa

Apr 28, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Apr 18, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

CHARES

Apr 14, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Lindeka

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

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Hilton Durban

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