4/10 (不満)
DAMIAN B.
2023 年 8 月 17 日
良かった点 : 清潔度
Ash Lodge
Lodge was great however the shower wasn't working, no hot water. We raised the issue with the property manager and to his credit he responded very quickly can came to the property to see if he could fix the issue. He couldn't but after a few calls advised that someone would be arriving to fix the problem and we would be contacted. We never received any call or update so decided to cut our holiday short and leave. The bathroom sink also started to leak which restricted where we could wash. Its been nearly a week since we left and still no correspondence, poor customer service.
DAMIAN B.
2023 年 8 月に 4 泊滞在