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ホリデイ イン ドバイ - アル バーシャ IHG ホテルの口コミ

4 out of 5
ホリデイ イン ドバイ - アル バーシャ IHG ホテル
Sheikh Zayed Road, P.O. Box 115443, Dubai

口コミ

8.6

非常に良い

評価 10 - 642 件の口コミ中 303 件が非常に良い" "
評価 8 - 642 件の口コミ中 249 件が良い" "
評価 6 - 642 件の口コミ中 55 件が普通" "
評価 4 - 642 件の口コミ中 17 件が不満" "
評価 2 - 642 件の口コミ中 18 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 6 月に 8 泊滞在
Managerからの返信 (投稿日 : 2019 年 6 月 24 日)
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager Holiday Inn Dubai - Al Barsha

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2018 年 8 月 1 日)
Dear Valued Guest, Thank you so much for rating of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager Holiday Inn Dubai - Al Barsha

8/10 (良い)

デクラン、ドバイ

良かった点 : 清潔度、客室の快適度
料金に比して設備、スタッフの対応は良いと思います。鉄道の駅、セブンイレブンも近くて便利。空港からタクシーで20分ほどて立地も良いと思います。
2018 年 6 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 17 日)
親愛なるデクラン, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具, General Manager Holiday Inn Dubai - Al Barsha

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2016 年 4 月 20 日)
Dear Guest, Thank you for your review of our hotel. It is pleasing to know that you enjoyed your stay with us and are happy with our service. Our staff, take great pride in ensuring all guest needs are handled with care. Your feedback is valuable as it allows us to better the customer experience. Best Regards, General Manager Holiday Inn - Dubai Al Barsha

6/10 (普通)

aLi

出張
気になった点 : 設備とサービス
Staying in this Property since last couple of years for business travel. Everything is fine about the Property, except the fact that the management is not supportive.. Atleast in my case this time. May be my mistake but things happens and we need to be cooperative. I tried booking this stay when i was in mainland China but to due to the very common email glitch there, it never completed on my computer screen - - & i always reserve non-refundable booking and pay at the time of booking.. Then when i arrived HK after a week and had flawless Internet Connection, i started the non-refundable reservation again and completed it & paid it. When I arrived Dubai a couple of days ago and checked-in this Property, i was told that there are 2 Paid Reservations under my name for the same dates and both are paid. I asked them to CANCEL one and refund and check me in on the other one. Unfortunately they flately refused and said that since i booked with 3rd Party Expedia, therefore i should talk with Expedia only and not from them. And also that i why did i booked through Expedia and not directly with them etc.. I contact Expedia and they says they are trying to contact Property and not been able to get through. Expedia help said that they are trying to resolve the issue and will revert in a day and then 2 days and then 3 days. And one of my duplicate bookings got cancelled as welll without refund. now finally, just before my check out, Expedia emailed me that Property didnt approve
2024 年 5 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We feel extremely sorry to hear about your experience and your feedback is extremely valuable for us. The bookings are from any of the Online Travel Agency, we can't amend, cancel, or refund the amount. There are some terms & conditions on that. I suggest you, you can choose the option of non-guaranteed booking, so you will be able to change the booking. We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Veronica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

4/10 (不満)

Rehana

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We are truly sorry to hear about your negative experience. We take this matter seriously and would like to investigate further. Can you please provide more details about what happened during your visit? Your feedback is essential for us to improve our services.Sincerely,Holiday Inn, Dubai Al Barsha

2/10 (非常に不満)

Leonid

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Couldn’t arrive to the property because it was all flooded. Area around was not reachable. And it was unsafe to go to the hotel. Everything around was dirty and the staff told me that the hotel was flooded. When I called the staff was completely not helpful. I had to stay in another location
2024 年 4 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We are truly sorry to hear about your negative experience. As the booking was made via TA, the hotel can't amend the booking. We trust that you will give us another opportunity to serve you better in your future visits.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Bill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2024 年 4 月に 5 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Rosemary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived to a good happy welcome from Lin, she arranged storage of our luggage till we could check in. We were able to check in early and had a room on club lounge floor. Everything was spotless and very comfortable. We only ate breakfast in the hotel and were not disappointed, good selection of buffet food from different continents, food was tasty and hot. Staff were attentive and cheerful. The metro was a short walk away, which is very good value, as was the Mall of the Emirates. The hotel arranged for a taxi to take us to the airport, it was early, the driver was good and the car comfortable. Would recommend this hotel, the staff are brilliant.
2024 年 3 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us.Comments like, these are the sole motivator for us to serve our guests with the same zeal and inspire us to keep upgrading our services.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff where very polite and helpful
2024 年 3 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. Your kind compliments for our colleagues are extremely encouraging and we thank you on behalf of the entire team.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

6/10 (普通)

John

出張
良かった点 : 清潔度、スタッフとサービス
An average hotel in a good location
The hotel is average. I chose it based on location and price, but didn’t think it is value for price paid.
2024 年 2 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.Can you please provide more details about what happened during your visit? Your feedback is essential for us to improve our services.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Farheddine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dubai ville intelligente
Hôtel très calme, propreté irréprochable, personnels très sympathique et serviable,petit déjeuner très varié et copieux.
2024 年 1 月に 6 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us.Comments like, these are the sole motivator for us to serve our guests with the same zeal and inspire us to keep upgrading our services.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

8/10 (良い)

Shehryar

良かった点 : 清潔度
2024 年 1 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

2/10 (非常に不満)

Dianne

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Not up to standard
2024 年 1 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We are truly sorry to hear about your negative experience. We take this matter seriously and would like to investigate further. Can you please provide more details about what happened during your visit? Your feedback is essential for us to improve our services.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Fatemeh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 10 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

IBRAHIM

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Sumeet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Leisure travel
Wonderful stay!!
2023 年 12 月に 7 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

Nadja

2023 年 12 月に 5 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Marcio

2023 年 12 月に 1 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

LIN、taipei

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 7 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

nita

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous short stay
I was really happy to have secured an early check in courtesy of Wilma who was very friendly and caring. I was given discounted breakfast vouchers and a very comfortable room with all facilities. I will definitely stay here again
2023 年 12 月に 2 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We are extremely delighted to know that you enjoyed your stay with us. Your kind compliments for our colleagues are extremely encouraging and we thank you on behalf of the entire team.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Jessie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

Zied

2023 年 11 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

BILSAY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel Team! Appreciated!
The Holiday Inn Barsha Hotel is in a great location close to metro station and close to Mall of the Emirates Mall as well. The reception of the hotel and the back office, management team and housekeeping team is also very helpful and great to feel yourself at home instead of a hotel.
2023 年 11 月に 8 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us.Comments like, these are the sole motivator for us to serve our guests with the same zeal and inspire us to keep upgrading our services.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

10/10 (非常に良い)

Mohammad

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Excellent location
Very close to Mall of Emirates
2023 年 11 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Anna-Carin

2023 年 11 月に 9 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

4/10 (不満)

Hitesh

気になった点 : 施設のコンディションと設備
Out dated property
2023 年 11 月に 5 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Valued Guest,We feel extremely sorry to hear about your experience and your feedback is extremely valuable for us. We take feedback seriously and will try to make the necessary changes so we can provide a better experience in the future.We trust that you will give us another opportunity to serve you better in your future visits.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Gillian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 15 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

Emina

2023 年 10 月に 6 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice pool, very clean gym, large menu and pleasant rooftop terrace.
2023 年 10 月に 5 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Valued Guest,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

10/10 (非常に良い)

Joshua、Brampton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient access to Metro and shopping Room rates are slightly high compared to other hotels around.
2023 年 10 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. Thank you for your feedback. We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

Pankaj

2023 年 10 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Valued Guest,We appreciate your positive rating! We're here to provide great experiences, and we're glad you enjoyed our service. If you have any suggestions, please feel free to share.We look forward to hosting you back.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Qazi Faran Fazeel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything. Staff were the highlight of our stay. Every need was met and exceeded. We looked forward to the breakfast every day purely to see the smile on the staffs faces at Gem Gardens. Alfred was amazing and lit up our morning with his genuine care for us and our 11 month old. Will definitely stay here next time we are in Dubai.
2023 年 10 月に 10 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Mr. Faran,Greetings from Holiday Inn Al Barsha!It was our pleasure to have you with us and give us a chance to serve.On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us especially for Alfred. Comments like, these are the sole motivator for us to serve our guests with the same zeal and inspire us to keep upgrading our services.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

10/10 (非常に良い)

James

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I had a complicated series of three bookings, based on a family member joining me for a bit, and had to make some changes. Khaled at check-in was extremely courteous and efficient in handling these. I see the gym is now 24 hours )
2023 年 10 月に 1 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Mr. James,We really appreciate your kind feedback. On behalf of the team, I would like to thank you for your encouraging and motivating feedback about us.Comments like, these are the sole motivator for us to serve our guests with the same zeal and inspire us to keep upgrading our services.We look forward to welcoming you back.Sincerely,Holiday Inn Al Barsha

8/10 (良い)

Lynette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facilities are good for a short stay .It is close to a metro station so you can get around Dubai centre .
2023 年 10 月に 2 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Lynette,Thank you for your feedback. We're glad to hear that you found our facilities suitable for a short stay and that our proximity to the metro station was convenient for exploring Dubai's city center. We look forward to welcoming you back on your next visit.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Ankit

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had great staying at the hotel and staff was good but hotel need to add more variety to their breakfast
2023 年 10 月に 6 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Ankit,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you had a great experience with our staff. We take your suggestion regarding breakfast variety seriously, and we will certainly consider it for future improvements.Your input is valuable to us, and we appreciate your patronage. We hope to have the opportunity to welcome you back and provide an even more satisfying breakfast experience.Sincerely,Holiday Inn, Dubai Al Barsha

4/10 (不満)

Tracy

Disappointed
We stayed here before, and it was great. This time the quality has gone down considerably. There was no hot water. The soap dispenser was broken. The hairdryer did not work. As always, customer service was great. However, it is these little things when added up together, made for an unpleasant stay We will not stay here again.
2023 年 10 月に 3 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Tracy,We apologize for the inconveniences you faced during your recent stay. We value your feedback and will address these issues to improve. We hope you'll reconsider staying with us in the future.Sincerely,Holiday Inn, Dubai Al Barsha

8/10 (良い)

Barbara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakfast had variety. Good location to get around.
2023 年 10 月に 5 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Barbara,We're pleased to hear that you enjoyed the breakfast variety and found our location convenient for getting around. Your satisfaction is important to us, and we look forward to hosting you again in the future.Sincerely,Holiday Inn, Dubai Al Barsha

6/10 (普通)

Andres

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Quarto não próprio para 3 pessoas como anunciado
A acomodação na reserva dizia para 3 pessoas. Não havia toalhas para a 3.a pessoa, nem tampouco cama. Ofertaram um berço, porém impossível para uma criança grande dormir. Minha filha teve que dormir em um minúsculo colchão no chão.
2023 年 10 月に 5 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Andres,We apologize for any inconvenience you faced during your stay. Your feedback is important, and we will use it to improve our services. We appreciate your understanding and look forward to serving you better in the future.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

sabiha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place stay, will stay again
2023 年 10 月に 5 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Guest,We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Marcelle Alexis

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the staff, they were all helpful.
2023 年 10 月に 6 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Marcelle,We're delighted to hear that you loved our staff and found them to be helpful. Your positive feedback is greatly appreciated, and we hope to see you again soon.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

Yussuf

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I cannot recommend this hotel enough
2023 年 9 月に 6 泊滞在
Holiday Inn, Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Yussuf,We're sorry to hear that your experience did not meet your expectations. We value your feedback and will work to improve our services. If you have any specific concerns you'd like to address, please feel free to share.Sincerely,Holiday Inn, Dubai Al Barsha

10/10 (非常に良い)

QUEVERLI ANGELICA

2023 年 9 月に 7 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Valued Guest,Thank you for scoring us high. Sincerely,Holiday Inn Al Barsha

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Nothing fancy
We stayed for 3 nights during our stay in Dubai. The hotel is basic, but the location was nice because it is close to both the metro and Mall of the Emirates. The room itself is dated and worn, but had everything you expect. Water bottles are provided in the fridge, but more would be nice because of the heat. It was very humid outside when we visited and our room always felt damp. The view was disappointing; we booked a city view and looked directly at a wall of the building next door. Also if you plan on hanging out at the pool it closes quite early; 7pm. It’s also next to a busy highway so you will hear car noise on the rooftop. The breakfast had a great selection. The staff was helpful in arranging transportation back to the airport when we left. Overall I’d classify this as a basic 3 star hotel.
2023 年 9 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Valued Guest,Greetings from Holiday Inn Dubai Al Barsha!We hope this message finds you well. Firstly, we would like to express our gratitude for choosing to stay with us during your recent visit. We greatly appreciate your feedback, as it helps us to continually improve our services.Your comments are invaluable to us, and we are committed to making the necessary improvements to enhance the overall experience we offer. We genuinely hope you will consider giving us another opportunity to exceed your expectations on your next visit.Once again, thank you for your feedback, Warm regards,Holiday Inn Dubai Al Barsha

8/10 (良い)

Warutthaya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff
2023 年 9 月に 7 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Valued Guest,Thank you for scoring us high! Regards,Holiday Inn Dubai Al Barsha

10/10 (非常に良い)

veronique

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magnifique hôtel, personnel adorable, chambre luxueuse et très propre Idéalement situé entre Jumeirah et Burj Khalifa Petit déjeuner digne d’un déjeuner, grande variété sucré salé du croissant au riz cantonais !!! Excellente adresse ❤️
2023 年 9 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Valued Guest,Thank you for scoring us high! Regards,Holiday Inn Dubai Al Barsha

10/10 (非常に良い)

george

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All hotel staff were nice and helpful, and hotel is very close to Emirates Mall.
2023 年 8 月に 4 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Valued Guest,Thank you for scoring us high! Regards,Holiday Inn Dubai Al Barsha

10/10 (非常に良い)

Agustina

2023 年 8 月に 2 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Valued Guest,Thank you for scoring us high! Regards,Holiday Inn Dubai Al Barsha

8/10 (良い)

Nirav

2023 年 8 月に 3 泊滞在
Holiday Inn Dubai Al Barshaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Valued Guest,Thank you for scoring us high! Regards,Holiday Inn Dubai Al Barsha