屋外プール

ヒルトン ガーデン イン ドバイ アル ミュラカバットの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 651 件の口コミ中 326 件が非常に良い" "
評価 8 - 651 件の口コミ中 220 件が良い" "
評価 6 - 651 件の口コミ中 60 件が普通" "
評価 4 - 651 件の口コミ中 21 件が不満" "
評価 2 - 651 件の口コミ中 24 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

KAZUYUKI

2023 年 11 月に 6 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Kazuyuki,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

6/10 (普通)

??

気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 6 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Guest,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

8/10 (良い)

SEIICHIRO

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
総合で3.5 部屋広いし設備全く問題なかったです。 部屋空き次第だと思いますが、アーリーチェックインも2部屋を順次対応してくれました。 気になるところとしては、部屋地面をモップがけではなく掃除機使ってほしい。先客の髪の毛が結構多く落ちてる。唯一残念なところでした。
2023 年 9 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2023 年 10 月 1 日)
Dear Sellchiro,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind Regards Hotel Team

8/10 (良い)

MASAHIRO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 3 泊滞在
HGI-Almuraqabat Teamからの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Masahiro,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat

10/10 (非常に良い)

H、東京

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフは皆とても感じが良く、とても親切にしてくださいました。朝食も種類が多くてとても満足。お部屋がシャワーのみでしたので、バスタブがあれば、尚良かった。それ以外は、大変満足でした。また利用したいと思います。
2020 年 2 月に 7 泊滞在
Nithin Premからの返信 (投稿日 : 2020 年 2 月 24 日)
Dear Guest, We are glad to learn that you found our hotel an excellent place to stay. Thank you very much for writing review about your recent stay with us and we look forward to welcome you at our hotel very soon. Best Regards Nithin Prem Asst Front Desk Manager

8/10 (良い)

トラビス、京都市の出身

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設は清潔に維持されていました。また、朝食は、素晴らしいかった。チェックインの時のスタッフは、感じ良かった。
2020 年 1 月に 1 泊滞在
Mohamed Konsouhからの返信 (投稿日 : 2020 年 2 月 6 日)
Dear Guest, We are glad to learn that you found our hotel an excellent place to stay. Thank you very much for writing review about your recent stay with us and we look forward to welcome you at our hotel very soon. Best Regards, Mohamed Konsouh, Front Office Supervisor

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテル最高
お部屋も綺麗でフロントの方も優しくとても良いホテルでした。
2019 年 11 月に 2 泊滞在
Nithinpremからの返信 (投稿日 : 2019 年 12 月 11 日)
Dear Guest, Thank you for sharing your experience on Hotels.com about your recent stay with us. It is a pleasure for us to note that you had an great stay with us and found our hotel, location and facilities to your satisfaction, as this is what we always strive to achieve and provide our valued guests. Thank you for choosing to stay with us and we look forward to welcome you in near future for even better experience Best Regards Nithin Prem Asst Front Desk Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応も良くコストパフォーマンスのいいホテル
2019 年 4 月に 2 泊滞在
pawanからの返信 (投稿日 : 2019 年 5 月 14 日)
Dear Guest, Thank you for taking time for rating us 5 out of 5. We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation of a Hilton experience on this occasion. We look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat. Best regards Pawan Bhusal

6/10 (普通)

7氏

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
アーリーチェックインをお願いしていたが、部屋の清掃が終わっていないことを理由に断られた。 エクスペディアの問題かも知れないが、シャワーを浴びてから観光する予定が崩れた。 部屋は快適だが、シャワーの温度が不安定で、頻繁に水になるので、改善して欲しい。
2018 年 11 月に 3 泊滞在
pawanからの返信 (投稿日 : 2018 年 12 月 14 日)
Dear Guest, Thank you for 3 star ratings to our hotel, I regret to note your dissatisfaction with regards many service aspects. Please accept my sincere apologies for any inconvenience caused due to this. We appreciate taking time to share your feedback as it is only through guest feedback that we are able to improve on the services we provide. Thank you very much for choosing Hilton Garden Inn Dubai Al Muraqabat for your recent stay and we hope that you will give us another opportunity in the near future to welcome you, Best regards, Pawan Bhusal, Front Office Supervisor

8/10 (良い)

koichi

良かった点 : スタッフとサービス、施設のコンディションと設備
少し不便かな
スタッフ一同とても熱心で好感が持てます。部屋の広さ、デスクの広さがPCをよく使う人にとっては有り難い。難点は4日滞在中バスタオル2枚等の交換なし(私は平気)、アルリッガ駅の通りは歩いていて楽しめますが、このホテルは主要道路沿いのホテルとなり、雰囲気全く異なります。朝食は種類多くても口に合う物を捜す感じ。私の期待の標準以上ですが、次は駅周辺にやはり泊まると思います。少し不便でした。
2017 年 12 月に 4 泊滞在
Manasiからの返信 (投稿日 : 2017 年 12 月 23 日)
Dear Koichi, Thank you for 5 star ratings on Expedia for our hotel. We are glad that you enjoyed your stay with us. Looking forward to be your host again in near future. Best Regards Nithin Prem Guest Service Supervisor

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港近くのホテル
天井が高く、開放的で綺麗な部屋だった。 シャワーブースのみの部屋だが 空港からとても近くフライトの時間によっては利用価値の高い部屋だと思う。 近くにはレストランやディスカウントショップもありアラビックな雑貨や洋服が欲しい場合にも重宝しそう。 下のレストランでアルコールの提供あり。 駅までは、徒歩10分程度。
2017 年 12 月に 1 泊滞在
Manasiからの返信 (投稿日 : 2017 年 12 月 23 日)
Dear Guest, Thank you for 5 star ratings on Expedia for our hotel. We are glad that you enjoyed your stay with us. Looking forward to be your host again in near future. Best Regards Nithin Prem Guest Service Supervisor

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
メトロ駅から近くもないが、遠くもない。
グリーンラインとレッドラインの両方の駅を 利用できる。それぞれ600メートル、700メートルくらい。 JMマリオットが近くにあり、レストランを利用できる。
2017 年 11 月に 3 泊滞在
Manasiからの返信 (投稿日 : 2017 年 12 月 23 日)
Dear Guest, Thank you for 4 star ratings on Expedia for our hotel. We are glad that you enjoyed your stay with us. Looking forward to be your host again in near future. Best Regards Nithin Prem Guest Service Supervisor

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔で快適なホテル
快適なホテルでした
General Managerからの返信 (投稿日 : 2016 年 11 月 21 日)
親愛なるゲスト、 ヒルトンガーデンインアルムルババットドバイでのご滞在にご満足いただけるよう、誠実なご意見をお寄せいただきありがとうございます。暖かい歓迎、快適なベッド、素敵な朝食、便利なロケーションなど、思い出深いご滞在をお待ちしております。 私たちはあなたのお勧めに感謝しており、近いうちにあなたをもう一度お迎えすることを楽しみにしています。 敬具、 モハメド

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港に近いホテル
スタッフが優しくてとても快適に過ごせました。有名観光地まで無料のシャトルバスも何本か出てて助かりました。
Manasi Patkarからの返信 (投稿日 : 2016 年 7 月 26 日)
Dear Guest, Thank you for taking time to write a review about your stay at our hotel. We are glad to note that your overall stay was satisfactory and our team was friendly and helpful. also happy to note that our complementary shuttle was convenient for you. Thank you for choosing to stay with us and we look forward to welcome you again. Best Regards, Manasi Patkar Duty Manager

10/10 (非常に良い)

miyacching、愛知県

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ローカルな街が楽しめる空港近くのホテル
Air割でセール価格だったのと、評価が高かったので選びました。結果は大正解、飛行機の時間が変わり早朝着になりましたがスムーズにレイトチェックインもでき、助かりました。部屋も清潔に保たれて快適、スタッフも皆親切です。部屋に本来あるはずのドライヤーがなかった時も、すぐに確認に来てくれ丁寧な謝罪までしてくれました。メトロも2駅に近くどちらも徒歩5-10分、空港はメトロでも行けますしタクシーでもかかって20分くらいでアクセス良好。高層できらびやかな街並みの中にある高価格帯のホテルも良いですが、低層の街並みながら飾らない中東感を味わえるローカルな雰囲気の中で、お値段も控えめなのに快適に過ごせるこのホテルはオススメできます。
Manasi Patkarからの返信 (投稿日 : 2016 年 7 月 4 日)
Dear miyacching, Thank you for writing a review about your recent stay with us and giving us 5 stars. We are glad that our location and facilities met your approval and you enjoyed your stay with us. Thank you for choosing to stay with us and we look forward to welcome you at our hotel soon. Best Regards, Manasi Patkar Duty Manager.

8/10 (良い)

KOKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港から近い新しいホテル
Dubaiのフライトは深夜早朝が多いので利用しました。 Openからまだ2週間との事でserviceになれないところがあ多くありましたが、 スタッフは親切でDubaiのInとOutで2回利用したら皆さんが覚えていてくれました。
Manasi Patkarからの返信 (投稿日 : 2016 年 4 月 7 日)
Dear KOKO, Thank you for taking time to rate us on Expedia. We are delighted to note that you found the facilities and especially service from our kind team to your satisfaction as this is what we strive to achieve at all times. We look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat. Best Regards, Manasi Patkar Duty Manager.

8/10 (良い)

Guti、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港ホテルの便利なロケーション
2日目にペットボトルの水が補充されていなかったり、アメニティーがRenewされていなかったり、 慣れていない感じがありましたが、スタッフが丁寧でImproveしようと頑張っていたので好感がもてました。
Manasi Patkarからの返信 (投稿日 : 2016 年 4 月 7 日)
Dear Guti, Thank you for taking time to rate us on Expedia. While I'm delighted to note that in general, you found hotel to your satisfaction especially our location was very convenient. We are sorry to have disappoint you with regards to replenishing the in room amenities and I use this platform to apologize for the inconvenience caused. We hope that you will give us another opportunity to welcome you in near future. Best Regards, Manasi Patkar Duty Manager.

8/10 (良い)

Guti

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Openして間もないヒルトン
空港が近いと言う事で予約しましたが、Openしてからまだ2週間足らずとの事で、いろいろなことがこれからだと思われる”なれない”ホテルでした。
Manasi Patkarからの返信 (投稿日 : 2016 年 4 月 7 日)
Dear Guti, We are delighted to note that you had a comfortable stay with us, also our location was convenient for you to travel to the airport. Thank you so much for choosing Hilton Garden Inn Dubai Al Muraqabat and we are looking forward to your next visit. Best Regards, Manasi Patkar Duty Manager.

8/10 (良い)

Ismail

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Ismail,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

10/10 (非常に良い)

Marian

良かった点 : 清潔度
2024 年 4 月に 7 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Marian,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat Team

10/10 (非常に良い)

Issac

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Goood stay.
2024 年 4 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Issac,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regardsHGI-almuraqabat

8/10 (良い)

Amir

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is close to airport, staff gave good service, place was clean. The breakfast could be improved limited variety.
2024 年 4 月に 4 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Amir,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat Team

6/10 (普通)

Annette

2024 年 4 月に 3 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Annette,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would like to elaborate more details in specific of your disappointment against the low rating. kind regards HGI-Almuraqabat Team

10/10 (非常に良い)

Kashif

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you have a car, property is ideally located in deira towards bur dubai. It’s a good location to stay in terms of proximity with car. There is a station walkable within 5 minutes but I have never tried it. Staff is good and supportive (cheers to may at reception and another guy who was at night shift). There is laundry to use for free but, I had challenge with the laundry machine as it was not completely operative. Overall good hotel and location.
2024 年 4 月に 1 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Kashif,Thank you so much for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience overall.We're delighted to know that you found our property to be ideally located in Deira towards Bur Dubai, especially convenient for guests with a car. We're glad to hear that our staff, particularly May at reception and the night shift team member, provided you with excellent service and support throughout your stay.We apologize for any inconvenience you experienced with the laundry machine and appreciate your understanding. Rest assured, we will address this issue promptly to ensure a smoother experience for our future guests.Your positive rating means a lot to us, and we're grateful for your continued support. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.Warm regards,Calvin D'CunhaFront Office IN / Charge

10/10 (非常に良い)

Olivia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was absolutely beautiful Staff we amazing and helped with everything we would need couldn’t ask for better Got a clean room to come to every night The pool is lovely THE FOOD WAS INCREDIBLE and the waiters where even better accommodating everyone Also there are markets and a street near by with shops and it feels like such a safe area I came with my sister and 2 women in the street we where fine Perfect and cheap place to stay
2024 年 3 月に 7 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Olivia,Thank you so much for taking the time to share your wonderful experience at our hotel. We're absolutely thrilled to hear that you enjoyed every aspect of your stay with us, from the beautiful surroundings to the attentive staff and delicious food.It's always our goal to ensure that each guest feels welcomed, comfortable, and well taken care of, so we're delighted to know that we exceeded your expectations in every way.Your compliments about our clean rooms, lovely pool, and incredible food mean the world to us, and we'll be sure to pass along your kind words to our dedicated team members who work hard to make every guest's experience memorable.We're also glad to hear that you felt safe and enjoyed exploring the nearby markets and shops. Our location is indeed convenient and offers a vibrant atmosphere for our guests to explore and enjoy.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another perfect and affordable stay!Warm regards,Calvin D'CunhaFront Office IN / Charge

10/10 (非常に良い)

Adan

2024 年 3 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Adan,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.

6/10 (普通)

Reepa

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
I stayed recently in February and had originally booked an accessible King room. At check-in was told that the room isn't available as it had been taken. We were moved to a different King room and told we can change rooms the following day. This wasn't very professional considering I had booked in August 2023 and a week before confirmed everything. We noticed in this room that the extractor fan in the bathroom wasn't working but didn't think too much of it. It then was about 3pm the next day before we were given the second room which wasted the whole morning. The second room bathroom was a wet-room and the extractor fan wasn't working here either. We raised it with the hotel and they sent someone to look at it. The following day they were still trying to fix it and turned out the pipes had eroded on the roof causing it to affect all rooms. How was this the first they became aware of it? The smell in the bathroom was unbearable and constantly damp/mould smelling. It ruined our experience of the hotel
2024 年 2 月に 7 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Reepa,Thank you for sharing your experience with us on Expedia. We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us in February.We understand the frustration of not receiving the room you originally booked and the inconvenience of having to switch rooms the following day. It is unacceptable that the extractor fan issues in both rooms were not promptly addressed, and we apologize for the inconvenience and discomfort this caused you. Rest assured, we have addressed these concerns with our team to prevent such occurrences in the future.Regarding the issue with the extractor fan and the pipes on the roof, we regret that this problem was not identified sooner. We take cleanliness and maintenance seriously, and we are deeply sorry for the impact this had on your experience.Your feedback is invaluable to us as it helps us identify areas for improvement. We have taken your comments seriously and will work diligently to ensure that similar issues do not occur in the future.We would like to extend our sincerest apologies once again and hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve.If you have any further concerns or would like to discuss your stay in more detail, please feel free to contact us directly.Warm regards,Calvin D'CunhaFront Office IN / Charge

10/10 (非常に良い)

Nitu

2024 年 2 月に 2 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Nitu,Thank you for taking the time to rate your recent stay with us on Expedia. We're delighted to see that you had a wonderful experience during your time at our hotel.If you have any specific feedback or suggestions for us to further improve our services, please don't hesitate to reach out. We value your input and look forward to welcoming you back for another fantastic stay in the future.Warm regards,Calvin D'CunhaFront Office IN / Charge

10/10 (非常に良い)

faris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yes
2024 年 1 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Faris,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat Team

10/10 (非常に良い)

Sihin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Sihin,Thank you so much for taking the time to share your positive experience and awarding us a perfect 5-star rating on Expedia! We truly appreciate your feedback and are delighted to hear that you had a great stay with us.Our team works hard to provide excellent service, and we're thrilled that it made a positive impact on your experience. If there's anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to share.We hope to have the pleasure of welcoming you back in the future. If you have any further questions or need assistance, please don't hesitate to reach out.Thanks again for choosing us!Best regards,HGI Al Muraqabat Team

8/10 (良い)

Gijs

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Personeel was zeer viendekijk en behulpzaam. Comfort is het hotel was top. Ontbijt heel goed en veel keuze. Ook het diner was zeer goed. Tophotel!!
2024 年 2 月に 2 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Gijs,Thank you for taking the time to share your feedback on Hotels.com! We greatly appreciate your positive comments and are pleased to hear that you found our staff friendly and helpful, and that you enjoyed the top-notch comfort, delicious breakfast, and dinner options.Your kind words motivate us to continually provide excellent service and enhance the guest experience. We value your input, and we'll use your feedback to make any necessary improvements.If there are specific areas where we can further enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to the opportunity to welcome you back in the future.Thanks again for choosing us and for your valuable feedback!Best regards,HGI Al Muraqbat Team

10/10 (非常に良い)

Ume

2024 年 2 月に 5 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Ume,Thank you for taking the time to rate your recent stay with us on Expedia. We're thrilled to see that you had a fantastic experience during your time at our hotel.Your positive rating means a lot to us, and we truly appreciate your feedback. If you have any further comments or suggestions for us, please feel free to share them.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Calvin D'CunhaFront Office IN / Charge

10/10 (非常に良い)

Ayat

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Clean and nice great costumer service and nice area and safe
2024 年 2 月に 4 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Ayat,Thank you so much for taking the time to share your wonderful experience and for awarding us a perfect 5-star rating on Expedia! We are thrilled to hear that you found our hotel very clean and nice, and that you appreciated our great customer service.We're delighted that you enjoyed the surrounding area and felt it was safe. Providing a comfortable and safe environment for our guests is a top priority for us.Your positive feedback is truly rewarding for our team, and we look forward to having the pleasure of welcoming you back for another exceptional stay. If there's anything specific you enjoyed or any suggestions you may have, feel free to share.Thanks again for choosing us and for your kind words!Best regards,HGI Al Muraqabat Team

2/10 (非常に不満)

Hanifa

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Hanifa,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would like to elaborate more details in specific of your disappointment against the low rating. We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for you.kind regards HGI-Almuraqabat Team

10/10 (非常に良い)

kirandeep

2024 年 2 月に 3 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Kirandeep,Thank you for taking the time to rate your recent stay with us on Expedia. We're delighted to see that you had a wonderful experience during your time at our hotel.Your perfect rating is greatly appreciated, and we're thrilled to know that you were satisfied with your stay. If you have any specific feedback or suggestions for us, please don't hesitate to share.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Calvin D'CunhaFront Office IN / Charge

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 6 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would like to elaborate more details in specific of your disappointment against the low rating. We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for you.kind regards HGI-Almuraqabat

8/10 (良い)

Saikou oumar

2024 年 1 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Saikou Oumar,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

6/10 (普通)

Bart

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Het bed en de kussens waren fantastisch, uit de douche kwam een luizig straaltje.Iemand met lange haren is een eeuwigheid bezig die te wassen en erger nog, uitspoelen.
2024 年 1 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Bart,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would like to elaborate more details in specific of your disappointment against the low rating. We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for you.kind regards Hotel TeamHGI-Almuraqabat

10/10 (非常に良い)

Seid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Mr. Seid,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regardsHotel Team

10/10 (非常に良い)

Serpil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ein sehr sehr schönes Hotel, sehr sauber, sehr schöne Möbel. Sehr gute Küche, sehr nette Mitarbeiter. Alles war sehr bestens. Sehr empfehlenswert.
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Serpil,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

10/10 (非常に良い)

Sihin

2024 年 1 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Sihin,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

10/10 (非常に良い)

Tewodros

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff!!
2024 年 1 月に 6 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Mr.Tewodros,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

10/10 (非常に良い)

Stellah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed is so comfy and the staff are helpful.
2024 年 1 月に 5 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear MS. Stellah,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regardsHotel Team

10/10 (非常に良い)

Philip

Staff helpful and treat people with respect.
Room and hotel clean
2024 年 1 月に 3 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Philip,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

10/10 (非常に良い)

MUHAMMAD

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good proximity to the metro and excellent helpful staff. Notable mention goes to the manager Mr Zahid who was friendly and approachable with an excellent professionalism. Paras had given us an excellent welcome during check in and Dilwar who cleaned our room had been courteous and friendly throughout our stay.
2024 年 1 月に 4 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Muhammad,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We really enjoy reading your detailed and very helpful review and what it pleased us most is that you had a wonderful time while staying with us. Moreover, we thank you for highlighting the warm, friendly, and personalized service you received from our team and from Zahid, Paras & Delawar in particular. I can assure you that your kind words and compliments have been conveyed not only with the Team Members mentioned namely.Thank you once again and we look forward to welcoming you back in the near future. Please do not hesitate to contact us should you need our assistance with your next booking.kind regards Hotel Team

10/10 (非常に良い)

Sihin

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 1 月に 4 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Sihin,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat

8/10 (良い)

Luciana

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Luciana,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards HGI-Almuraqabat Team

10/10 (非常に良い)

Sihin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Sihin,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team

2/10 (非常に不満)

Mohammad

2023 年 12 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Mohammad,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at Hilton Garden Inn Dubai Al Muraqabat.We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would like to elaborate more details in specific of your disappointment against the low rating. We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for you.kind regards Hotel Team

8/10 (良い)

THANH

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
2023 年 12 月に 2 泊滞在
HGI Al Muraqabat Teamからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Thanh,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team