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デューンズ ホテル アパートメンツ アウト メサ
Oud Metha St, Near to American Hospital, Dubai

口コミ

8.4

とても良い

評価 10 - 78 件の口コミ中 32 件が非常に良い" "
評価 8 - 78 件の口コミ中 32 件が良い" "
評価 6 - 78 件の口コミ中 9 件が普通" "
評価 4 - 78 件の口コミ中 5 件が不満" "
評価 2 - 78 件の口コミ中 0 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

7.0/10

設備とサービス

8.6/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

Balamurugan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

8/10 (良い)

Fehmida

2022 年 7 月に 4 泊滞在

10/10 (非常に良い)

Tanveer

良かった点 : 清潔度、客室の快適度
Metro is walking distance, comfortable stay
It was a great stay would give 10 out of 10. Metro is walking distance Room is nice
2022 年 5 月に 6 泊滞在
Guest Relationsからの返信 (投稿日 : 2022 年 6 月 6 日)
Dear Guest, Greetings from Dunes Hotel Apartments Oud Metha! What a delight to begin the day with a perfect star rating! Your kind commendations have truly brightened our day. We’re glad you enjoyed our beautiful ambience, warm hospitality and seamless service. We strive to make our guests happy and it gives us utter joy to note that the same was achieved during your stay. We hope to welcome you back for another delightful experience. Do connect with us through our social media channels to stay updated about our on-going offers and discounts. Best Regards, Guest Relations, Dunes Hotel Apartments - Oud Metha Dubai-UAE

10/10 (非常に良い)

Mark

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very helpful.
2022 年 2 月に 2 泊滞在
Sharon Cyril からの返信 (投稿日 : 2022 年 3 月 4 日)
Dear Guest, Thank you for sharing your lovely experience of our hospitality on this esteemed forum. We humbly believe that it's our service attitude that differentiates Dunes hotel apartment from other nearby hotels in the region. Your kind comments have assured and motivated us further. Your compliments are highly appreciated. We look forward to welcoming again you and your family towards us. Assuring our best services all time. Regards! Dunes hotel apartments

4/10 (不満)

宿泊されたお客様

気になった点 : 客室の快適度
Not convenient
It was ok but not convenient in terms of the how the room it is designed for example. I had to move the furniture to get the table close to the only electric socket in the room for my computer!
2022 年 2 月に 1 泊滞在
Sharon Cyril からの返信 (投稿日 : 2022 年 2 月 10 日)
Dear Guest, We are disappointed to know that we were not able to meet your expectation with our services provided, your comments are very much valued and noted with high priority. Hope that this would not put you back to opt our hotel for your next visit to Dubai, once again we regret all the inconveniences caused during your stay and will be taken care of in your future visit. Regards! Dunes Hotel Apartment.

6/10 (普通)

Florent

良かった点 : 清潔度
Hôtel appartement assez bien placé entre deux stations de métro si on choisit de se déplacer ainsi. Chambre spacieuse, cuisine assez bien mais avec très très peu de vaisselle ou batterie. Accueil très cordial et sympathique. La piscine n’est que très rarement au soleil. La salle de sport (élément décisif de la réservation car nous sommes un couple de sportifs) était en travaux et c’est travaux n’avaient pas été annoncés sur le site, ni même sur place lors du checking : plutôt décevant… il a fallu faire du sport ailleurs !
2021 年 12 月に 6 泊滞在
Sharon Cyril からの返信 (投稿日 : 2022 年 1 月 13 日)
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued and noted. We are committed to providing our guests with efficient services and better facilities. We deeply apologize for the inconvenience caused due to the unexpected maintenance work scheduled in GYM without prior notice. Once again we apologize for the inconveniences caused and hope that this hasn't put you off a return stay with us again as we look forward to welcoming you back towards the Dunes hotel apartment. Best Regards! Dunes Hotel Apartment. Oud Metha

6/10 (普通)

Sharon

良かった点 : 清潔度
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Sohaib

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Clean, professional and caring staff
2021 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
Overall pleasant stay, not the most convenient location without a vehicle.
2021 年 1 月に 2 泊滞在

4/10 (不満)

obaid、dubai

出張
気になった点 : 清潔度、設備とサービス
Old everything the rooms ac is sauna old trowels old equipment in kitchen not in working conditions needs a lot of reservations form the current rate for the rooms
2020 年 7 月に 1 泊滞在

10/10 (非常に良い)

Florence

出張
良かった点 : 清潔度、客室の快適度
Best stay ever!
Excellent! One of my favorite hotels in Dubai !
2020 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 設備とサービス
2020 年 7 月に 1 泊滞在

8/10 (良い)

Razwan、West Midlands, United Kingdom

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
The location was ideal, very friendly concierge and helpful in terms of booking us the taxis. Would have been nice to have softer pillows and harder beds (!!) but no drama. Apartment was cleaned every day and was very spacious - kids loved it!! Would definitely stay again. Thank you all for such a wonderful time.
2020 年 2 月に 7 泊滞在
Reservation Departmentからの返信 (投稿日 : 2020 年 3 月 1 日)
Dear Mr. Razwan, Greetings!! Regarding your feedback, Kindly note that we would like to thank you and we appreciate your comment in order from our side to improve our service. Best Regards

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, spacious and adequately equipped property at a decent location. Nearby public transportation is a plus.
2019 年 12 月に 5 泊滞在
Reservationsからの返信 (投稿日 : 2020 年 2 月 18 日)
Dear Valued Guest, Greetings from TIME Dunes Hotel Apartments! We would like to take this opportunity to thank you for staying with us, in TIME Dunes Hotel Apartments, Oud Metha. Thank you for the positive words in regards to our hotel location and amenities, we will definitely share the good news. We are looking forward to welcoming you back in the near future. Happy Journeys

8/10 (良い)

Dirk、Deutschland

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 10 月に 8 泊滞在
Jackieからの返信 (投稿日 : 2019 年 12 月 23 日)
Dear Mr. Dirk, Greetings from TIME Dunes Hotel Apartments, I would like to take this opportunity to thank you for staying with us, in TIME Dunes Hotel Apartments. We appreciate your highlights, they are very important to us to improve our services & give you a better place to stay in your future visits. We look forward to welcome you again in TIME Dunes Hotel Apartments, till then Kind regards,

6/10 (普通)

宿泊されたお客様

カップルで旅行
気になった点 : 施設のコンディションと設備
Kamer was aan iets gedateerd en had op sommige plekken echt onderhoud nodig. Wel grote kamers in appartementvorm ( kamer + slaapkamer).
2019 年 9 月に 4 泊滞在
reservationからの返信 (投稿日 : 2019 年 11 月 18 日)
Dear Guest I would like to take this opportunity to thank you for staying with us, in TIME Dunes Hotel Apartments, Oud Metha We are sorry to hear that you were not too satisfied with the room facilities like furniture. Nonetheless, rest assured that your feedback has been taken very seriously and was shared with my team for improvements to be made So, thanks for your kind words and we look forward to seeing you again. Kind regards

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 11 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice
Very nice. Good position, silent. Liked it.
2019 年 2 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 2 泊滞在

10/10 (非常に良い)

sungita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend Dunes
I went with my sisters and cousin. The hotel apartment was more than we expected. Staff right from reception to cleaners were always smiling and ready to help. Location is wonderful too. Overall we had a very comfortable stay.
2019 年 2 月に 5 泊滞在

8/10 (良い)

aqeel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable hotel with good location
2019 年 1 月に 4 泊滞在

8/10 (良い)

Abdul Rehman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 2 泊滞在
Jackieからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Valued Guest, We are delighted to know that you had a refreshing stay at the hotel. We thank you & We wish to welcome you back in the future. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good long term stay option
This was a very comfortable stay. The staff was courteous and helpful. The rooms were well appointed.
2018 年 12 月に 7 泊滞在
Jackieからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Valued Guest, We are delighted to know that you had a refreshing stay at the hotel. We wish to welcome you back in the future, till then we wish you the best in all your travel discoveries around the globe

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
The apartment was big and spacious, but needs some repairs. There were moldy patches on the walls and ceiling. The staff were very polite and helpful.
2018 年 11 月に 14 泊滞在
Jackieからの返信 (投稿日 : 2019 年 1 月 24 日)
Dear Valued guest, Thank you for your recent stay with us and taking out the time to share your experience. We shall discuss this with our team internally and ensure you the required improvements in future. Best Regards,

6/10 (普通)

宿泊されたお客様

You get what you pay for
It's an average hotel but I guess good value for money. Cant really argue with price but dont expect much either.
2018 年 12 月に 1 泊滞在
reservationからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Valued Guest, We are delighted to know that you had a refreshing stay at the hotel. We wish to welcome you back in the future, till then we wish you the best in all your travel discoveries around the globe

8/10 (良い)

Abdullah

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
فندق جيد
كل شىء جيد
2018 年 12 月に 1 泊滞在
Reservationsからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Valued Guest, Thank you for the feedback on your stay at the Dunes Hotel Apartment. We are happy that the services and hospitality of our staffs added value to your stay experience. Your laudable comments are shared with our team and we look forward to hosting you during your next visit. Best Regards

8/10 (良い)

Bunty

My stay at the hotel was very pleasant!
2018 年 11 月に 20 泊滞在
Jackieからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Valued Guest, We are delighted to know that you had a refreshing stay at the hotel. We wish to welcome you back in the future. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is a normal property but has restrictions on guests
2018 年 11 月に 6 泊滞在

10/10 (非常に良い)

OSHAQUE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 4 泊滞在

4/10 (不満)

Ali

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not 4 star
The pictures are not reflecting reality ! The room is below average comparing to Dubai 4 stars hotel
2018 年 10 月に 1 泊滞在

8/10 (良い)

Alexander、paris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was great
2018 年 7 月に 9 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : 清潔度
2018 年 7 月に 18 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
War sehr gut und Komfortabel. Sehr freundliches Personal.
2018 年 7 月に 6 泊滞在

10/10 (非常に良い)

Oludare、Lagos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very remarkable
Hotel is very affordable in a good location. Food is tasty and affordable. Extremely clean facility. Would rather stay there next time than the big names hotel neighboring it.
2018 年 4 月に 1 泊滞在

8/10 (良い)

Mohsin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent for healthcare city
This hotel is conveniently located and good, especially for family.
2018 年 4 月に 2 泊滞在

10/10 (非常に良い)

Daniel、Philippsburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Da hat endlich mal jemand mitgedacht...
Ich bin oft geschäftlich in Dubai und nehme fast immer ein Apartment (Kühlschrank, Waschtrockner, Couch...). Dieses ist mit Abstand (!) am wohnlichsten eingerichtet, schöne Farben, Materialien und sehr bequeme Polstermöbel. Andere sind sonst einheitlich weiß/beige gestrichen und haben schäbige Küchen und Bäder - hier ganz anders. Tatsächlich genau wie auf den Fotos. UND: Bisher war in _keinem_ Apartment die Küche sinnvoll nutzbar, es gab nie einen Spülschwamm und Spülmittel. Hier schon! => Da hat jemand mitgedacht. Mein Zimmer war leise, das Schlafzimmer liegt auch geschützt durch Bad und Wohnraum gegen die Nachbarapartments (1-Bedroom). Angenehme Umgebung, man kommt super schnell in alle Richtungen weg, ohne übermäßig im Stau zu stehen. Nicht unbedingt für den Urlaub, da weit zum Strand, aber auch das ist machbar, wenn man ein paar versteckte freie Parkmöglichkeiten an öffentlichen Stränden kennt. Einziges Manko: Im Schlafzimmer gab es ein hochfrequentes Fiepen, vermutlich vom Netzteil des Rauchmelders. Alles andere habe ich probiert auszuschalten.
2018 年 3 月に 6 泊滞在

8/10 (良い)

Ghassan

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice visit
As usual clean, nice staff and good service. The area is very good, close to most things in Dubai.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel except an unfriendly staff
All was good except the guest relationship manager. He was not friendly at all. When we reported an issue, what he did was pushing the issue instead of considering in a guest aspect. Fortunately, a staff from Australia was very nice and helpful. He knows how to listen and how to solve the problem. Any way, very nice experience in this hotel except the guest relationship manager.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value
Amazing staff. Great customer service. Clean pool and hot tub. Stream room cosy but comfortable. Location is a bit of a trek to the transit line but taxis are plentiful.
2018 年 3 月に 5 泊滞在
Agi Antonyからの返信 (投稿日 : 2018 年 3 月 20 日)
Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Dunes Hotel Apartments centrally located in Oud Metha, being close to Wafi Mall and the Green Metro stations. With sincerity in service,

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Good place near all you need. Price per night too higher for the standing provided by the hôtel. Good breakfast. Standing of the room not for a 4stars. Need to fix what have been brake. And a good painting of rooms is needed. Otherwise the persons of the hôtel are great.
Agi Antonyからの返信 (投稿日 : 2018 年 3 月 20 日)
Dear Guest, Thank you for your candid comments. We have noted your observations. The management has already addressed this issue with the Head of the Department for immediate action. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back at the Dunes Hotel Apartments centrally located in Oud Metha, being close to Wafi Mall and the Green Metro stations. Kind Regards

10/10 (非常に良い)

Deepak

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Accomodation
Got what i requested for. separate 2 beds instead of 1 twin
2018 年 1 月に 1 泊滞在
Agi Antonyからの返信 (投稿日 : 2018 年 3 月 20 日)
Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. Upon request, we can offer 2 separate beds according to the availability basis. We look forward to hosting you back at the Dunes Hotel Apartments centrally located in Oud Metha, being close to Wafi Mall and the Green Metro stations. With sincerity in service,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family Stay
It was perfect! Thank you and your staff for everything. Thank you
2018 年 1 月に 4 泊滞在
Agi Antonyからの返信 (投稿日 : 2018 年 3 月 20 日)
Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Dunes Hotel Apartments centrally located in Oud Metha, being close to Wafi Mall and the Green Metro stations. With sincerity in service,

10/10 (非常に良い)

Ali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 1 月に 2 泊滞在

8/10 (良い)

Amr

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s very good
2017 年 12 月に 8 泊滞在

10/10 (非常に良い)

Deb、Florida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Stayed for a week. Everything was great. Staff was very helpful. Only down side is you need transportation to get around. Bought a bus/metro pass so no biggie. Restaurant was pretty good and affordable.
2017 年 11 月に 7 泊滞在

8/10 (良い)

Stephan、Iserlohn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Schönes Apartmenthotel in guter Lage
Das Hotel war voll ausgebucht, ich bekam daraufhin ein kostenloses upgrade von einem Studio auf ein Apartment. Apartment war sehr gut ausgestattet und sehr geräumig. Alles war in gepflegtem Zustand. Ich habe mich dort sehr wohl gefühlt.
2017 年 10 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good value for money
It was a good stay, hotel is clean and convenient for the purpose of my trip but it's a bit far from city downtown
2017 年 10 月に 6 泊滞在

6/10 (普通)

Pontus

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2017 年 8 月に 5 泊滞在

10/10 (非常に良い)

Abdullah

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
كل شىء جيد
‏كل شيء كان جيد الغرفة جيدة
2017 年 8 月に 1 泊滞在

8/10 (良い)

KARIM

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall a clean property with large room size