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Citymax Bur Dubai

3.0 star property
Travelers soak up authentic Arabian hospitality alongside modern amenities including a sun-drenched outdoor pool complete with shade umbrellas

Choose dates to view prices

Located in Dubai's center, Citymax Bur Dubai offers a lively base with two restaurants serving all daily meals. Guests can relax at the poolside bar or coffee shop after visiting nearby Textile Souk and Dubai Museum. Free WiFi in rooms and 24/7 front desk assistance are available.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Bar
The current price is ￥3,857
￥5,158 total
includes taxes & fees
May 24 - May 25

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About this property

Citymax Bur Dubai

  • Hotel near BurJuman Mall
  • Located close to Dubai Museum and Textile Souq, Citymax Bur Dubai provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), an elevator, and a billiards/pool table
    • A gift shop, ATM/banking services, and multilingual staff
    • Concierge services, luggage storage, and free newspapers
  • Room features
  • All 691 individually furnished rooms have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • 32-inch HDTVs with satellite channels
    • Coffee/tea makers, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 26 for adults and AED 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 639949

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Is Citymax Bur Dubai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citymax Bur Dubai?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Citymax Bur Dubai on May 24, 2026 start from ￥3,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Citymax Bur Dubai?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Citymax Bur Dubai?

Check-out is at noon.

Where is Citymax Bur Dubai located?

Located in Bur Dubai, this hotel is within 2 mi (3 km) of BurJuman Mall, Dubai Museum, and Textile Souq. Gold Souk and Dubai Mall are also within 6 mi (10 km). ADCB Station is 11 minutes by foot and Sharaf DG Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 238 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Hariharan

Liked: Cleanliness, amenities, property conditions & facilities
Facilities, cleanliness, amenities, breakfast accessibility all good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, amenities
Excellent and clean
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, amenities
Everything was great. Food was delicious. Will definitely go there again for food and service. House keeping was great !! Only complain was that they don’t have any trolleys at the reception and I had to wait for 30 minutes so i can move luggage to the room MYSELF !!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 26 nights in Aug 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good price from [ Expedia ]
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

OBIAGELI

Liked: Cleanliness, staff & service, property conditions & facilities
Place is an excellent location for those looking to go shopping in Dubai
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Nicolas

Liked: Property conditions & facilities
Disliked: Room comfort
Very noisy lobby, crowded, loud music. However the property is well maintained. Rooms are basic but clean and neat. The mattress is very hard
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best vale of your money

Staff was very nice
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

shami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible checkin experience. Not staff to meet the inflows. For the price the rooms are small and outward facing windows. Breakfast was good.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jan-Erik

Liked: Amenities
We stayed at Citymax hotel in Bur Dubai for 4 days. The hotel had a nice reception and rooms. We were pleasantly surprised about the pool area. However some extra cleaning of the bathroom was needed.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chetan

Liked: Cleanliness, amenities, property conditions & facilities
Good supportive friendly staff
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Shiju

Disliked: Amenities, property conditions & facilities
Small room high pricing
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Suri Babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean rooms - good price
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Step from desk very kind give us very good room n rate was excellent n all is good Kindness staying safety n very convenient Everything good Thanks
Stayed 2 nights in Sep 2025
Verified

8/10 Good

BHARAT LAKHMAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are clean but the shower area is small and no amenities in the Bathroom
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Swamy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Koon Beng

Liked: Cleanliness
Disliked: Amenities
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Maris

Liked: Cleanliness
Disliked: Staff & service, amenities
40 minute check in queue, short-tempered receptionist. Music blasting from night club all the way to the room making sleeping impossible. Ideal for a cheap party hotel.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Amir

Liked: Cleanliness, amenities, property conditions & facilities
i don’t know why indian people have meeting in corridor,not only one time every morning and mid nights did the same with lots of laughing and noice
Stayed 2 nights in Dec 2025