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Carlton Tower Hotel

4.0 star property
Travelers unwind by the rooftop pool or indulge in relaxing spa treatments before savoring dinner with breathtaking views at one of the on-site restaurants

Choose dates to view prices

Carlton Tower Hotel blends modern luxury with vibrant energy. Guests enjoy Swedish massages, relax by the outdoor pool, and dine at two restaurants. The upscale property near Gold Souk offers in-room WiFi, on-site shopping, and a nearby coffee shop for a complete stay experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Budget Single Room

Minibar, in-room safe, individually decorated, individually furnished

Budget Single Room

  • Sleeps 1

View all photos for Junior Suite Creek View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Creek View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Canal view

View all photos for Deluxe Room (Creek View)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (Creek View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Bidet
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Canal view

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Twin Room With City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room With City View

  • Sleeps 2

Deluxe Double Room Creek View

  • Sleeps 2

Deluxe Double Room City View

  • Sleeps 2

Junior Suite Creek View

  • Sleeps 2

View all photos for Deluxe Twin Room Creek View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room Creek View

  • Sleeps 2

View all photos for Junior Suite With City View

Living area | 24-inch TV with cable channels

Junior Suite With City View

  • Sleeps 2

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About the neighborhood

Located in Deira, a neighborhood in Dubai, Carlton Tower Hotel is near the airport and on the waterfront. Port Rashid and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are not to be missed. Spend some time exploring the area's activities, including skiing lessons. Visit our Dubai travel guide
Map
1955, Dubai, Baniyas Street, near to Deira Twin Towers

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Naif Souq
    6 min walk - 0.6 km
  • Spacious but crowded Starbucks coffee shop at Al Ghurair Centre
    Al Ghurair Centre
    12 min walk - 1.1 km
  • Gold Souk which includes shopping
    Gold Souk
    12 min walk - 1.1 km
  • Dubai Creek showing a bay or harbor, boating and a city
    Dubai Creek
    1 min drive - 0.7 km
  • Deira Twin Towers Shopping Centre
    3 min walk - 0.3 km

Getting around

  • Baniyas Square Station
    6 min walk
  • Dubai Intl. Airport (DXB)
    14 min drive

Restaurants

  • Hatam Al Tai
    4 min walk
  • McDonald's
    5 min walk
  • Choc & Nuts
    1 min walk
  • Shabestan مطعم شبستان الإيراني
    4 min walk
  • Pearl Dining
    3 min walk

About this property

Carlton Tower Hotel

Upscale hotel near Gold Souk
Take advantage of a nightclub, a poolside bar, and a terrace at Carlton Tower Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a Thai massage, or a manicure/pedicure. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • Outdoor pool access nearby along with sun loungers
  • Buffet breakfast (surcharge), a free shopping center shuttle, and babysitting (surcharge)
  • Meeting rooms, a gift shop, and a front-desk safe
  • Free newspapers, ATM/banking services, and wedding services
Room features
All 158 individually furnished rooms have perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 24-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arbat
  • Cafe De Creek
  • La Marguerite

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 157 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Carlton Hotel Tower
Carlton Tower
Carlton Tower Dubai
Carlton Tower Hotel
Carlton Tower Hotel Dubai
Hotel Carlton Tower
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel Dubai

Frequently asked questions

Does Carlton Tower Hotel have a pool?

Yes, this property has outdoor pool access.

Is Carlton Tower Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Carlton Tower Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Carlton Tower Hotel?

Check-out is at 12:30 PM.

Does Carlton Tower Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 105 per room applies.

Where is Carlton Tower Hotel located?

Located in Deira, this hotel is within 1 mi (2 km) of Deira Twin Towers Shopping Centre and Gold Souk. Dubai Creek and Dubai Cruise Terminal are also within 3 mi (5 km). Baniyas Square Station is 6 minutes by foot and Union Station is 10 minutes.

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Reviews

Carlton Tower Hotel Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 631 reviews
Rating 8 - Good. 222 out of 631 reviews
Rating 6 - Okay. 129 out of 631 reviews
Rating 4 - Poor. 60 out of 631 reviews
Rating 2 - Terrible. 43 out of 631 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Deira Dubai

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024

4/10 Poor

william

Disliked: Amenities, property conditions & facilities
Staff was really great. The property is very old and sad.
Stayed 2 nights in Nov 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025

6/10 Okay

Khaleel

Liked: Staff & service
Staff were polite and available for needs throughout stay. Room was just okay, nothing to shout about or complain too much about. One niggle was that we booked the deluxe city view room for two adults and two kids under 5 but the room only had one super king size bed in it
Stayed 7 nights in Aug 2023

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 6 nights in Jun 2025

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 7 nights in Jul 2025

8/10 Good

Firozali H.

Liked: Cleanliness, amenities
A reasonable 4star hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect down here so far
Stayed 1 night in May 2025

6/10 Okay

Anastasia

Liked: Staff & service
Perfect location to explore the old city and creek area.
Stayed 2 nights in Dec 2022

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Stayed 1 night in Feb 2024

6/10 Okay

Farook Mohamed Ali

Liked: Staff & service
Easy for commute
Stayed 7 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Shaju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Reception
Stayed 2 nights in Apr 2025

4/10 Poor

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024

6/10 Okay

Ahmed

Liked: Cleanliness
Poor
Stayed 2 nights in May 2023

8/10 Good

javad

Ok
Stayed 1 night in May 2023

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024

2/10 Terrible

MAHDI

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
fridge bar our of use inside the tea maker rusted old furniture no recomend it

4/10 Poor

Lillian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walls are very thin you can hear everything the person next door is doing. My room smelt like musty cigarettes. Theres a nightclub connected to the hotel that blasts music all night on the weekend. When I arrived to the hotel the staff tried to tell me my Expedia booking confirmation was not valid and did not exist. I showed staff my confirmation from Expedia and they stated that since it is a third party they do not recognize it. I had to get in contact with Expedia while in Dubai and get this sorted which took over an hour.
Stayed 3 nights in Jan 2025

4/10 Poor

Rashna

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing, extra money poor service

4/10 Poor

Raghu Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with improper maintenance

The Aircondition in the allotted rooms was not working, Inspite of reporting the Refrigerator condition , the replaced Mini Refrigerators are not working while the rooms were not vacuumed before giving to us. The windows were not cleaned and very dusty! On top of all these, we requested upfront cancellation of one of the rooms for 1 day which was approved by Hotels.com and sent me an email while the Carlton hotel reception did not refund the amount saying the Reservation team did it approval the cancellation. Strongly recommend not to book this hotel due to the condition.
Stayed 5 nights in Nov 2021