2 か所のレストラン、朝食、ランチ、ディナーに営業 (多国籍料理)

バヒ アジュマーン パレス ホテルの口コミ

5 out of 5
バヒ アジュマーン パレス ホテル
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

口コミ

8.4

とても良い

評価 10 - 251 件の口コミ中 128 件が非常に良い" "
評価 8 - 251 件の口コミ中 69 件が良い" "
評価 6 - 251 件の口コミ中 28 件が普通" "
評価 4 - 251 件の口コミ中 16 件が不満" "
評価 2 - 251 件の口コミ中 10 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Janette Sybille

カップルで旅行
良かった点 : スタッフとサービス
Das Hotel ist nicht schlecht aber es ist in die Jahre gekommen… Sehr sehr viele russische Leute… Zum Vergleich…hunderte russische Leute…7 Zimmer mit Deutschen… Das Personal war sehr sehr freundlich und sehr bemüht…Pool sauber…am Strand zu wenig Schirme…ansonsten muss man sich eine Palme suchen…das ist schwer…aber ohne Schutz kein Aufenthalt in der Sonne möglich…
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Mohammad

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Mohammad,Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

gurpreet

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay along with my family at bahi ajman was nothing short of spectacular, from beautiful private beach and views around to the amazing staff that was readily available a phone call away to assist with any and everything. Would like to express my heartfelt gratitude to the staff at bahi ajman, especially Jatinder Singh for going all out in providing exceptional services. Would highly recommend this hotel for all the facilities and amenities provided and can't wait to plan my next trip here!
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Gurpreet, Thank you very much for staying with us and taking the time to post your great review. I am thrilled to know that our team particularly Jatinder has contributed positively to your Bahi Ajman Palace experience. Not least, it is all about people who create binding and lasting memories all our colleagues will be very proud to know they delivered the personalized service as expected from Bahi Ajman Palace hotel. We look forward to being of service to you once again in the near future.

10/10 (非常に良い)

Norman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location Food and Staff excellent easy access to shops and sites close by. Room was large with a nice balcony. Throughly enjoyed visit of four nights and would stay again. Weather at this time of year is perfect Trip to Ajman part of emrates tour.
2024 年 1 月に 4 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Norman,Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

Balasubramaniam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beach area ... Good for relaxation
2023 年 12 月に 6 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Experience.
The hotel and rooms were very clean. The employees answered every question and detail carefully and provided support. It was a great experience.
2023 年 12 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

Jewel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was amazing great staff
2023 年 12 月に 5 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Jewel, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

Joseph、Redwood City

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 (非常に良い)

mohamed

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly every th8ng was smooth i arrived late and they upgraded me to royal sea view suite thanks diffenitly i will be back very soon thanks
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Bilkis

2023 年 8 月に 2 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Bilkis, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
جودة منخفضة وغير متوقعة في الفندق
The hotel is not as expected. The view is nice but the hotel facilites is not good. The bathroom inside the rooms is not working well. The big problem that I faced, that I buy some chocolate, I leave it in my room, when I came back it was full of small ant. All the room and my chocloate. Which is not accepted from the hotel. مرافق الفندق ليست كماهو متوقع. دورات المياه ليست بالجودة المتوقعة. تركت بعض الشوكلاتة في غرفتي اثناء اقامتي وعندما عدت للغرفة وجدتها مليئة بالنمل الصغير على الشوكلاتة وفي جميع انحاء الغرفة وهو شيء غير مقبول بتاتا من الفندق.
2023 年 7 月に 1 泊滞在
أحمــد هاشــم مــدير المكاتب الأمـاميةからの返信 (投稿日 : 2023 年 8 月 18 日)
ضيفنا العزيز نشكرك على إختيار فندق باهـي عجمان بالاس و على اخذك الوقت لمشاركة تعليقك معنايؤسفنا أن إقامتك معنا لم ترقى إلى المستوى المطلوب. أرجو تقبل خالص الإعتذار عن الصعوبات التي واجهتكم أثناء الإقامة علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه. نأمل في أن نراك في المستقبل القريبدمتم بخير

6/10 (普通)

Khaled

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

diane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. The only caveat would be that it is a dry hotel, meaning you have to elsewhere if you want a drink.
2023 年 2 月に 3 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Diane, Thank you for staying with us and for sharing your amazing experience. My team and I will look forward to welcoming you back for another memorable experience here at Bahi Ajman Palace.Yours sincerely,Ahmed HashemFront Office Manager

10/10 (非常に良い)

Saood

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Saood, WOW many thanks for your 10 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

6/10 (普通)

Eugenie

家族旅行
The property smells amazing and it is clean. The moment that you walk in, the smell of incense welcomes you but not it is not too powerful. Ajman is very far from Dubai and I did not realize that based on the map. I would not recommend using the concierge desk to book tours. I strongly suggest booking tours online with a reputable tour company prior to traveling. There is something very wrong going at that hotel with respect to costumer service. The staff is friendly or appear to be. The guy at the concierge desk booked our tour but decided to cancel without asking us and completely changed our plans and lied because he wanted us to go with a different tour. Also, we paid for a round trip taxi to and from the hotel prior to arrival. I confirmed with the desk about my car service to go back to airport. After confirming, I was told that I only paid for one way and having no choice and because I obviously had to to heard to the airport, I ended up taking a taxi. I was informed by email about three hours after confirming. You MUST take print outs of all reservations and also mention whether you have breakfast dinner and/or lunch included, if you paid in advance. The front desk seems to be clueless with respect to what is included in the reservation. I would not stay there ever again. I would not recommend this hotel, there are much better/nicer hones with better customer service in Dubai.
2023 年 2 月に 4 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Mrs. Eugenie, It was a pleasure talking to you today over the phone and thank you very much for your candid review of your recent stay at our hotel.You did express a number of points, which as a whole is clear that your stay was below your expectations, I would like to take this opportunity to apologize for this experience. Regarding the other highlighted points, we shall apply corrective actions, please accept our apologies for the inconveniences experienced.We all look forward having you as our guest one more time.Kind regards, Ahmed HashemFront Office Manager

10/10 (非常に良い)

Rafey

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was good, no, great!
2023 年 1 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 2 月 3 日)
WOW many thanks for your 5 star review, looking forward having as our guest again.

10/10 (非常に良い)

Abhijit

Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Guest, WOW many thanks for your 5 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

2/10 (非常に不満)

Binoge

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Noise though out day and night
2022 年 12 月に 2 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 2 月 4 日)
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

2/10 (非常に不満)

Anton

2022 年 12 月に 5 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2023 年 2 月 4 日)
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

10/10 (非常に良い)

Kassim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2022 年 11 月に 2 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 12 月 3 日)
Dear Mr. Kassim,We would like to thank you for rating us 5 stars. and we wish to welcoming you back soon.Kind regards,

8/10 (良い)

diane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

md

2022 年 5 月に 1 泊滞在

8/10 (良い)

ROSHAN PRAVEEN、SHARJAH UAE

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to have business meetings and good for family stay
2022 年 4 月に 2 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 4 月 22 日)
Dear Praveen, We would like to thank you for rating us online and we wish to welcoming you back soon. Kind regards,

6/10 (普通)

Biljana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Die Unterkunft ist eigentlich OK. Ich bin mir in Dubai anderen Standard gewöhnt und bin daher sehr viel auswärts zum Essen. Schade ist das ich erst um ca. 10:00Uhr zum Strand konnte, weil es vorher noch keine Sonne gibt in der kleinen Bucht. Es gibt Wifi im Hotel aber nur zum Schreiben, es ist nicht möglich zu telefonieren oder Video Anrufe zu tätigen.
2022 年 2 月に 6 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Biljana, Thank you for your feedback and for taking the time to share it with us online. I do regret to hear that we did not meet your expectations during your recent stay with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience. I hope we will have the opportunity to welcome you back here at Bahi Ajman Palace in the near future Kind regards,

10/10 (非常に良い)

SARAH JANE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Sarah, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

4/10 (不満)

Åsa

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Ok but too many issues with the room.
When we arrived they’ve only one bed prepared even if I booked a room for 4 persons. The tv didn’t work, I called and they “fix it”. Got back to the room but the tv still didn’t work. We called again and they fixed it “once more”. Last night we woke up as a small front of the bathroom marble countertop fell down. We told the cleaner. When we got back in the afternoon the whole marbel front (80x20 cm) had fallen down. They came quick and picked up the big pieces but we couldn’t use the bathroom for 1 hour whiles waiting for the cleaner. Then the tv didn’t work again. Once we could use the bathroom again there was no hot water. I told all this when checking out but only got a “- Tell us this next time you will stay here and you’ll get a better room. :-( Good breakfast buffet. Ok dinner dinner buffet. Very nice staff. Beautiful pool area and beach. Expensive hotel bar (small latte AED29). Too many impolite Russians.
2022 年 2 月に 2 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Asa, Thank you for your feedback and for taking the time to share it with us online. I do regret to hear that we did not meet your expectations during your recent stay with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience. I hope we will have the opportunity to welcome you back here at Bahi Ajman Palace in the near future Kind regards,

10/10 (非常に良い)

Jeet

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Jeet, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 (非常に良い)

Ed、Canyon Country

2022 年 1 月に 2 泊滞在

8/10 (良い)

Sylviane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bonne adresse.
Mon mari m'a offert de passer une semaine dans cette hôtel où nous sommes déjà venus deux fois, dans une ambiance sympathique avec les jeunes couples russes et leurs enfants. Belle plage ombragée sous les palmiers. Dommage qu'il n'y ait pas au moins une chaîne TV en français !
2022 年 1 月に 7 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Sylviane , We would like to thank you for rating us 8 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 (非常に良い)

CIGIL

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Dear Gigil, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 (非常に良い)

Jana

2021 年 12 月に 6 泊滞在

10/10 (非常に良い)

Osama

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Helpful stuff
2021 年 12 月に 6 泊滞在

8/10 (良い)

Sergej

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles war gut, Hotel, Strand, Personal, Essen..
2021 年 11 月に 8 泊滞在

8/10 (良い)

Hilal

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 13 泊滞在
Ahmed Hashem Front Office Managerからの返信 (投稿日 : 2021 年 11 月 19 日)
Dear Hilal, We would like to thank you for rating us 8 out of 10. and we wish to welcoming you back soon. Kind regards,

2/10 (非常に不満)

ANAS

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
اقامة سيئة جدا الغرف يوجد فيها عفن عالكراسي والابواب ورائحة العفن قوية جدا الاثاث قديم وغير نظيف لا يرتقي أن يكون فندق خمس نجوم
2021 年 10 月に 2 泊滞在
أحمــد هاشــم مــدير المكاتب الأمـاميةからの返信 (投稿日 : 2021 年 10 月 20 日)
عزيزي السيد أنس شكرًا جزيلا علي التقييم وناسف علي اي ازعاج واجهتموه خلال الاقامه علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه , ونأمل بتكرار الزيارة فى المستقبل القريب مع جزيل الشكر

6/10 (普通)

宿泊されたお客様

2021 年 9 月に 1 泊滞在

4/10 (不満)

Steven

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room smelt of cigarettes even though I had specifically booked non smoking room and was also informed the 19th floor was non smoking ..
2021 年 7 月に 2 泊滞在
Ahmed Hashem からの返信 (投稿日 : 2021 年 9 月 1 日)
Dear Guest, Thank you for your feedback and for taking the time to share it with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience.

10/10 (非常に良い)

rishika

出張
良かった点 : 清潔度、スタッフとサービス
2021 年 6 月に 1 泊滞在

2/10 (非常に不満)

Mika

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is NOT a 5 star hotel!
From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them. Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag... The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle. The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.
2021 年 6 月に 4 泊滞在

10/10 (非常に良い)

safwan

2021 年 5 月に 7 泊滞在

8/10 (良い)

Ahmed

2021 年 5 月に 2 泊滞在

10/10 (非常に良い)

Doaa

良かった点 : 清潔度、スタッフとサービス
2021 年 5 月に 3 泊滞在

8/10 (良い)

Hitesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Family Oriented Hotel
Good family hotel. Non Alcoholic hotel. Clean rooms. Arabesque restaurant was understaffed. Definitely the hotel needs a bigger pool and much cleaner beach. Spa facilities were very nice. Convenient location...
2021 年 4 月に 1 泊滞在

10/10 (非常に良い)

khaled naif

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
It was great hotel. Wonderful service. Hotel food was very good. I like the place and I will try it again.... It was one of the best hotels I have ever.
2021 年 3 月に 3 泊滞在

6/10 (普通)

Dalibor

家族旅行
2021 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was nice. The cleaning staff was very good and did a very good job.
2021 年 2 月に 5 泊滞在
Ahmed Hashem Assistant Front Office Managerからの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property with a good beach. Very good staff. Hygiene strictly maintained
2021 年 2 月に 14 泊滞在
Ahmed Hashem Assistant Front Office Managerからの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 (非常に良い)

Amein

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was good
2021 年 2 月に 1 泊滞在
Ahmed Hashem Assistant Front Office Managerからの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Amein, Thank you very much for taking the time to rate our hotel services. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

2/10 (非常に不満)

Lijo

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pathetic Housekeeping
Rooms are so dirty with foul smell and hard dirt on the floor. We checked in to the room and left the hotel within 30min. Not at all recommended for families and especially during this pandemic time. Absolutely no hygiene and the staffs around are quite ok with the condition of the hotel cleanliness.
2021 年 1 月に 1 泊滞在