朝食、ランチ、ディナーに営業 (多国籍料理)

アロフト ドバイ エアポートの口コミ

4 out of 5
アロフト ドバイ エアポート
Airport Road, Al Garhoud, Next to Airport Terminal 1, Dubai

口コミ

8.8

非常に良い

評価 10 - 366 件の口コミ中 221 件が非常に良い" "
評価 8 - 366 件の口コミ中 85 件が良い" "
評価 6 - 366 件の口コミ中 32 件が普通" "
評価 4 - 366 件の口コミ中 14 件が不満" "
評価 2 - 366 件の口コミ中 14 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

SHUNICHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 9 泊滞在
Management teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Shunichi,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

HIRONORI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Aloft Dubai Airportからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Hronori. Thank you for taking the time to give us your feedback about your recent stay with us.We are delighted to hear that you enjoyed your time in the hotel. We hope that we will be able to welcome you back in the near future for another rejuvenating stay with us.Best regards,

10/10 (非常に良い)

Terunori

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
キレイでおしゃれで空港近くてよい
2023 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Terunori,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Hotel Managamentからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Masahiro

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在
Hotel Managamentからの返信 (投稿日 : 2023 年 2 月 6 日)
Dear Mashiro,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 (良い)

Tadao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 10 月に 1 泊滞在
Hotel Managamentからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Tadao,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

TAKASHI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
帰国時、フライトが夜中だった為それまでの時間ステイしただけでしたが想像以上に良いホテルでした。部屋は綺麗で広くTVも大きくとても過ごしやすかったです。シャワーの出も良かったです。お手頃な値段でドバイモールも近く、観光もタクシーで行きやすい!
2022 年 9 月に 1 泊滞在
Hotel Managamentからの返信 (投稿日 : 2022 年 9 月 26 日)
Dear Takashi,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 (良い)

Jumpei

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 5 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear William,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Bruce,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Hamad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 3 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Hamad,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Hamad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome facility and staff are very convenient and friendly and accommodating.
2024 年 5 月に 2 泊滞在
Management team からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Hamad,Thank you for your feedback about your recent stay with us at Aloft Dubai Airport.We are delighted to hear that you had a wonderful experience with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,

10/10 (非常に良い)

BALU、WINTER SPRINGS

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Price
2024 年 5 月に 4 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Balu,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 (良い)

Osama

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Osama,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

LaTonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
N/A
2024 年 5 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Tonya,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 (非常に良い)

Reena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Reena,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Monica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bien todo
2024 年 5 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Monica,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Aliullah

2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Aliullah,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 (非常に良い)

Najib

2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Najib,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

6/10 (普通)

Ammar

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The issue was, I called the receptionist many times to fix something with the tv in the room and all they said we will send someone right now!!!! Many times I called and nothing happened until I left the hotel and I have mentioned that upon my checkout.
2024 年 5 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Ammar,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the TV which was not fixed by our team in time.Rest assured, we are taking immediate action to address these concerns and ensure they are resolved promptly. Your feedback is invaluable as we strive to improve our services and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your satisfaction. Sincerely,

10/10 (非常に良い)

Kai

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great and cheap for a short night stay
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Kai,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 (非常に良い)

BALU、WINTER SPRINGS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2024 年 4 月に 2 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Balu,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

6/10 (普通)

marvin

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Rooms were very clean but the corridors smelt a little “funky”. Checked into the room and no problem until I decided I wanted to turn the room lights off, not one light would switch off anywhere in the room! Went to the front desk who arranged another room, told me to call from the room when I was ready to move my bags and of course the telephone didn’t work so had to walk all the way back to the front desk again. Staff were very helpful
2024 年 4 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Marvin,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the electricity in your room.Rest assured, we are taking immediate action to address these concerns and ensure they are resolved promptly. Your feedback is invaluable as we strive to improve our services and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your satisfaction. Sincerely,

10/10 (非常に良い)

paola

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kind and professional staff; a special thanks to the hotel manager that was very helpful and supportive
2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Paola,Thank you for your feedback about your recent stay with us at Aloft Dubai Airport.We are delighted to hear that you had a wonderful experience with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,

10/10 (非常に良い)

Jean-Francois

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice dinning options within walking distance.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Jean-Francois,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities.We hope we can welcome you for a more extended period next time. Kind regards,

8/10 (良い)

Abdullahi

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The stay overall was good, and the location is great. I would recommend to others.
2024 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Abdullah,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Siarhei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Siarhei,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

2/10 (非常に不満)

Michael

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Poor hospitality
2024 年 4 月に 1 泊滞在
Hotel Managemenrtからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Michael,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay with us did not meet your expectations, and we apologize for any inconvenience caused as a result of this. Please know that we strive in providing an exceptional service to all of our guests, and that we deeply regret that we fell short in delivering this to you. We appreciate your valuable feedback as it helps us to identify areas for improvement and make necessary adjustments to enhance the overall guest experience.Rest assured, we have addressed the concerns you raised with our team, and we are taking steps to ensure that similar issues do not occur in the future. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back for a much-improved stay.If you would like to discuss your experience further or have any additional feedback to share, please feel free to reach out to us directly. We value your input and strive to make every guest's stay memorable and enjoyable.Thank you again for choosing our hotel, and we look forward to the possibility of hosting you again in the future.Warm regards,Management team

10/10 (非常に良い)

Arleny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They realized it was my birthday and brought me a slice of cake at breakfast.
2024 年 4 月に 4 泊滞在
Hotel Managemenet からの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Arleny,Thank you for sharing your experience at Aloft Dubai Airport.The team is glad to know that you had a wonderful stay with us, and that we were able to provide you with great service, and happy birthday again!We wish to welcome you again in the future.Kind regards,

10/10 (非常に良い)

Jean、Santee

2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Jean,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Janielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had a lovely 2nights there. The room was large. Shuttle service is available to the Dubai Mall & a local beach. And it is a short walk to the metro.
2024 年 4 月に 2 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Janielle,Thank you for sharing your experience at Aloft Dubai Airport.The team is glad to know that you had a wonderful stay with us, and that we were able to provide you with great service.We wish to welcome you again in the future.Kind regards,

10/10 (非常に良い)

Anjit

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great experience
2024 年 4 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Anjit,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

4/10 (不満)

Ferruh、London

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
I dont think i will be staying at this hotel again.
2024 年 4 月に 2 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ferruh,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,

10/10 (非常に良い)

jamal

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very friendly and helpful
2024 年 4 月に 1 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Jamal,Thank you for taking the time to give us your feedback about your recent stay with us.The team is delighted to know that you had an unforgettable stay with us and that our staff provided you with excellent service. We hope we can welcome you back soon. Kind regards,Management team

10/10 (非常に良い)

Rekha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great stay. Friendly staff.
2024 年 3 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Rekha,Thank you for your feedback about your recent stay with us at Aloft Dubai Airport.We are delighted to hear that you had a wonderful experience with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,

8/10 (良い)

Tracy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a nice stay away from the busy city. Conveniently located 5 mins to the airport. Very quiet. The rooms are spacious, while as breakfast is okay.
2024 年 3 月に 4 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Tracy,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 (非常に良い)

Colene

家族旅行
良かった点 : 施設のコンディションと設備
Very late check in but service very helpful and attentive. Room is clean and very comfortable and excellent value for money
2024 年 3 月に 1 泊滞在
Hotel managementからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Colene,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 (非常に良い)

Sriram

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Easy access from airport. Great friendly staff. Good breakfast buffet options. Free shuttle to airport and Mall. Great bar. Construction ongoing,was loud in the lobby,rooms were quit though
2024 年 3 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Sriram,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet.Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

2/10 (非常に不満)

UPINDER

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
There was no WATER in hotel and they gave choice to take shower in there sister hotel next street
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Upinder,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the water shortage. Your feedback is invaluable as we strive to improve our services and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your satisfaction. Sincerely,

10/10 (非常に良い)

Jermaine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 10 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Jermaine,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 (良い)

UGO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 (良い)

Nadine

2024 年 3 月に 1 泊滞在
Management teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Nadine,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

6/10 (普通)

Tamer

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facility is good, staff are friendly, food is poor.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Tamer,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We have shared your concern with the management in charge and we are working on fixing this issue as soon as possible. Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,

4/10 (不満)

zammy

カップルで旅行
Poor quality towels
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Zammy,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We have shared your comment about the towels with the management in charge to improve their quality and better serve our valued guests. Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,

10/10 (非常に良い)

nirav

2024 年 2 月に 2 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Nirav,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 (非常に良い)

Carrie

2024 年 2 月に 1 泊滞在
Aloft Dubai Airportからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Carrie,Thank you for taking the time to leave us amazing feedback.Warm regards,

10/10 (非常に良い)

Yinghong

良かった点 : 清潔度、施設のコンディションと設備
It is good.
2024 年 2 月に 1 泊滞在
Aloft Dubai Airportからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Yinghong,Thanks for your kind words and for leaving us an amazing review!Warm regards,

8/10 (良い)

Haider

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Aloft Dubai Airportからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Haider,Thank you for taking the time to leave us a review.Warm regards,

8/10 (良い)

SAMI

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pratique pour un court séjour car accessible à pieds de l’aéroport et station métro Petit soucis lors de l’arrivée tardive, il n’y a avait pas ma chambre réservé avec lit king size pour la première nuit mais vite rectifié le lendemain et compensé par le petit déjeuner offert. Literie très confortable digne d’hôtel de grand standing, tous le confort dans la chambre mais dommage que le mini bar ne soit pas approvisionné. Très Calme malgré la proximité de l’aéroport Hôtel récent et moderne Bon rapport qualité prix Je recommande pour un court séjour ou transit
2024 年 2 月に 3 泊滞在
Aloft Dubai Airportからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Sami,Thank you for sharing your recent experience with us. We're delighted to hear that our convenient location near the airport and metro station suited your travel needs.We apologize for the inconvenience you experienced upon your late arrival regarding your room reservation. However, we're glad to hear that our team quickly rectified the situation and that you enjoyed the complimentary breakfast as a gesture of goodwill.It's fantastic to know that you found our bedding comfortable and our rooms equipped with all the comforts expected from a luxury hotel. Your feedback about the mini-bar not being stocked will be duly noted for improvement.We appreciate your recommendation and are thrilled that you found our hotel to offer good value for money. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay, whether for a short stay or transit.Warm regards,

8/10 (良い)

Ruhan

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Aloft was overall good but we have few glitches like staff said one thing and bus drivers said opposite e.g staff told us there was only drop off to airport and no pick up so we took own cab. Bus driver told us there is pick up and drop off for clients.
2024 年 2 月に 6 泊滞在
Aloft Dubai Airport からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Ruhan, Thank you for giving us your feedback about your recent stay with us earlier this month. We are glad that you that you generally enjoyed your stay. Please be assured that we have taken note of your comments and are working towards improving it. We hope we will be able to welcome you back to the hotel in the future.Best regards,