Find Luxury Hotels in Downtown Rochester, NY

"Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing."

"Perfect location, huge parking lot, very helpful stuff, great service, unique bar."

"Some areas need paint between floors"

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Staff great. Room lovely and spacious. Overall good. Couch a little hard/uncomfortable. Hard to keep water in shower and off floor of bathroom but when we asked for extra towels they brought plenty. I’d go back."

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."