Beautiful location, beautiful home, responsive management/owners ... what else can you ask for when VRBOing?
A little bit about us so you know what we value: we are adventurous and we like to cook. In other words, we don't mind driving up a mountain that requires a 4x4 to get to our vacation home -- the reward is a beautiful view of the ocean from up on high and surrounded by luscious cloud forests. Also, we don't eat out, so we value a nicely stocked kitchen. Ciudad Cortes delivered fully on the adventurous mountain and ocean views. It was, however, a little skimpy on the cooking supplies. Don't get me wrong, there were supplies, they just tended to be very cheap and enough were broken to become an annoyance. As an example, the handle was broken on the only sharp chef's knife. If you don't really cook much while on vacation, this probably doesn't matter to you as much.
The management was very responsive, and we had a few things that needed attention. When we did, they responded within minutes and sent maintenance or cleaning crews promptly.
I'm still giving this VRBO an overall five star rating. It's an exceptional house at an exceptional location. A few correctable things to iron out with a responsive management team does not take away from the experience. You will love your stay at Ciudad Cortes.