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"Bed was not comfortable at all. This was the only negative about my stay."

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"It was great. "

"Perfect "

"Amazing hotel."

"From the time we arrived (valet) to checking out(today), everything and everyone was AMAZING. VALET, always had a smile, was so helpful and personable, such a joy FRONT DESK, Marlon... He's such a bright light, funny, so down to earth! The lady at the mini drink stand(I'm sorry I forgot her name) she's beautiful inside and out! HOUSEKEEPING, so nice and sweet BREAKFAST, Tash(Taj), was such a joy. She was working the tables alone initially and handled it like a star. Her manager (I didn't get his name... Wearing a nice blue suit, bald head, facial hair) asked her "honey are you up here alone? What do you need help with". That made my hubby and I smile. Later that day,the manager was talking to a lady wearing a pretty floral dress, I'm assuming she's part of the manger team, they were so kind and told me happy birthday (everyone who knew it was my birthday made me feel special). I didn't want to forget anything above...now for my review Walking in is beautiful. Again, EVERYONE was so nice, always smiling. Check-in with Marlon was top notch! Elevators ran great, always clean. The hallway was always clean. The gym is nice and clean! Our room was clean and very nice(thank you again Marlon). My only sad face was the bed. For us, it's toooo soft and the pillows. The bathroom light, I wish had better lightening for doing makeup. But, it won't stop us from booking the SHANE! Valet parking is 50 per night but you can prepay for a slight discount. "

"Very nice"

"Very nice hotel in midtown "

"We arrived extremely late and the staff and management was so gracious and supportive to us and allowed us a late checkout so as to sleep and recover after a funeral for our Uncle. "