The staff was very nice, n welcoming. In my room it was very dusty, large handprint on large picture on wall. Penny o floor In front of tv..black hair on tub n floor in bathroom,,,i am all gray...I opened microwave to heat up coffee, it was really DIRTY, i called front desk, they offered to come clean it..i told them i would just clean the round plate inside,. ...the beds vere very comfortable n clean....loved the POOL.