外観

アトランティック ホテルの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 57 件の口コミ中 23 件が非常に良い" "
評価 8 - 57 件の口コミ中 23 件が良い" "
評価 6 - 57 件の口コミ中 4 件が普通" "
評価 4 - 57 件の口コミ中 5 件が不満" "
評価 2 - 57 件の口コミ中 2 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

9.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : スタッフとサービス、設備とサービス
フロントの人も親切に対応してくれて、良かった。
2019 年 11 月に 3 泊滞在
Deka Moubarikからの返信 (投稿日 : 2019 年 12 月 1 日)
Dear Guest, Thanks for staying with us. We appreciate your feedback . Warm regards ,

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ジブチの街の性格上外からは分かりにくいですが、清潔ですごし易いホテルです。フロントスタッフも親切で行きたいレストランの場所やタクシーの手配は勿論、急な予定変更によるトラブル対応においても十分すぎるサポートをしてくれました。
2019 年 4 月に 1 泊滞在
Deka Moubarik からの返信 (投稿日 : 2019 年 5 月 18 日)
Dear Michael, Thank you for sharing your comments from your recent stay at our Hotel.It is certainly a pleasure to receive in our hotel . Receive feedback from our customers helps us to improve our service and we take in account your comment . We certainly hope to have the pleasure of hosting you at Atlantic Hotel again soon. Warm regards, Atlantic Hotel Djibouti.

10/10 (非常に良い)

Minoru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良いホテルでした
良いホテルでした。 部屋もきれいで、シャワーもあまり熱くないですがお湯が出ます。バスタブもありました。ただ、バスタブの底は場所によってはベコベコでしたが。 風呂場の換気扇を回すと排水口から匂いが上がってくる気がしました。 部屋に金庫がありますが、最初は使えたものの、途中で使えなくなりました。 WiFiもあって、速度もまあ、良かったです。 朝食は、とても良かったです。頼むとオムレツを焼いてくれます。 特筆すべきは、フロントの方がとても親切でした。良い現地ガイドを紹介してくれて、有意義に観光できました。
2018 年 10 月に 1 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 11 月 24 日)
Dear Guest , Thank you for taking the time to leave us a comment, we really appreciate it. It is good to hear that you liked the location. We apologize for the problem you have encountered with bathroom toilets and sinks. I understand how that might disappoint you. It's thanks to comments like yours that we can improve our guest experience. We thank you for choosing to stay with us at the Atlantic Hotel Djibouti and hope to welcome you again. Warm regards

8/10 (良い)

Chameau、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cozy and very convenient!
It was my third stay in Djibouti and this was my first stay at Atlantic Hotel, since it was newly added to Expedia and I wanted to try. In short, I really liked the hotel. The staff were so friendly and helpful and the room was cozy. There are a few restaurants in a walking distance which serve the international cuisine. Even the restaurant at the hotel was good. I think the price is very high, but it could be considered okay compared to other hotels in Djibouti. I will definitely come back to Atlantic Hotel next time I visit Djibouti.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

4/10 (不満)

Rick

気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Sofia Ahmed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

THOMAS

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the fact that it was located in the center of Djibouti City.
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Omar

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean, hotel staff were very professional and accommodating. Most of all the manager mohamed was very cool and made us feel like family in a country we were not familiar with.
2022 年 6 月に 18 泊滞在

10/10 (非常に良い)

Oluwafemi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous as Usual
4th time staying - totally reliable
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Oluwafemi

2022 年 4 月に 1 泊滞在

8/10 (良い)

Somer Emre

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 4 泊滞在

8/10 (良い)

Idris

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 3 月に 7 泊滞在

10/10 (非常に良い)

Oluwafemi

2022 年 3 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Not worth the price tag
This hotel is not worth the price point. They have one elevator, which was broken while I was there. They first tried to give me a room which had an unbearable smoke smell, even though the hotel is supposedly non-smoking. It has very few amenities. I had to ask twice for soap for the bathroom sink. The rusted toilet paper holder wouldn't even hold toilet paper. I supposedly had a sea view, though the hotel is a number of blocks from the sea. The Sheraton was nearly the same price and 10x nicer. I would not choose the Atlantic again. The staff was very nice, though!
2021 年 11 月に 1 泊滞在
Habon Saadからの返信 (投稿日 : 2021 年 11 月 21 日)
Dear Valuable Guest Thank you for taking the time to tell about your recent stay. We truly apologize for any inconvenience happened. Although we have not been informed during your stay otherwise we would have our best to rectify this, but it seems you left with negative impression . We wished to tell us anything you want or you see it will adequate to have before check out to fix it. We have investigated regarding the all cases and and immediate action will be taken to avoid it in the future and it has been communicated among the Hotel management. We hope if you could give us another chance to change your impression about our Hotel. Please contact our Reservations department for your next booking and they will take it up from there with guaranteed room upgrade to next available category and apology amenities. Sincerely, Hotel Management team

10/10 (非常に良い)

SHEESH RAM

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel service , very neat and clean and staff also excellent.
2021 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
فندق جميل نظيف خدمات مميزة
2021 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great view of the Ocean from my room at the Atlantic Hotel.
2021 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel in the center of the center. Place de Menelik was just around the corner from a number of decent restaurants. My only disappointment was the water was warm not hot for bathing. Otherwise, good stay.
2021 年 4 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was very helpfull. Rooms are not bad but could be better. Good breakfast. WiFi is ok. Location is good.
2021 年 4 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
To start: the level of service in this place is great. They had a free airport transfer, then the check-in was fast and efficient and they were able to organize us an excursion to countryside. We had an evening flight and they gave us a late check-out which made our last day perfect. With few options in Djibouti city, this is THE place to stay. When you want to have a central location, look no further.
2021 年 4 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For Djibouti it met our needs. any where else it would have been over price but in Djibouti it is reasonable. Staff was very good. Only real complaint was that there was no hot water in the shower.
2021 年 1 月に 7 泊滞在
habon saadからの返信 (投稿日 : 2021 年 2 月 9 日)
Thank you very much for your interest in our Hotel and for sharing your feedback . We are very glad to know that you have a nice experience during your stay in Atlantic Hotel. All your great words will be shared with our team. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel. With best regards, Habon

10/10 (非常に良い)

宿泊されたお客様

2020 年 12 月に 5 泊滞在
Deka Moubarikからの返信 (投稿日 : 2021 年 1 月 10 日)
Dear Guest, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 (非常に良い)

Karin、Switzerland

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are fantastic! Rooms are spacious and hotel is central. Have stayed here four times over the last month and wouldn't consider staying anywhere else. It's truly a home away from home and staff make me feel like a valued member each time I come back. They are very efficient at booking airport shuttles and letting you use the shuttle for city drop off and pick up (tip the driver the standard DJF 1,000).
2020 年 12 月に 1 泊滞在
Deka Moubarikからの返信 (投稿日 : 2020 年 12 月 14 日)
Dear Karin , Thanks for staying with us. We appreciate your feedback! we apologies for this inconvenience but their is no standard payement for the drive , our shuttle is free with drive .hope that we will see you for your next trip. Warm regards,

8/10 (良い)

Tommy、Amman, Jordan

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very kind and friendly and I felt at home! The hotel has a small restaurant and food was good as well!
2020 年 11 月に 7 泊滞在
Deka Moubarikからの返信 (投稿日 : 2020 年 12 月 14 日)
Dear Tommy , Thanks for staying with us. We appreciate your feedback! Warm regards,

2/10 (非常に不満)

宿泊されたお客様

2020 年 11 月に 2 泊滞在
Deka Moubarikからの返信 (投稿日 : 2020 年 12 月 14 日)
Dear Guest , Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Somer Emre

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 5 泊滞在
Deka Moubarik からの返信 (投稿日 : 2020 年 10 月 19 日)
Dear SOMER Emre , Thank you for staying at our hotel. We are very glad to hear from you. We look forward to serving you next time. Warm regards, Deka Moubarik Guest relation.

4/10 (不満)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Good location, nice staff, but serious problems with the cleanliness of the room and the bathroom.
2019 年 12 月に 4 泊滞在
Deka Moubarikからの返信 (投稿日 : 2020 年 1 月 4 日)
Dear Guest , We are very sorry that you had to experience the later part of your comment and we take full responsibility to that. Your comment will give us the opportunity to improve our shortfalls as you have indicated. We hope to get another chance to service you but in a much better hospitality. Warm Regards,

4/10 (不満)

Konstantin

出張
気になった点 : 客室の快適度
The hotel room is normal size, but need renovation. Every day staff changed my towels and sheets, but the new ones was old,leaky with the holes on them. The bathroom needs renovation - old bath with old shower. The hot water was not so hot. The only good in the hotel was breakfast.
2019 年 11 月に 13 泊滞在
Deka Moubarikからの返信 (投稿日 : 2019 年 12 月 7 日)
Dear Mr. Konstantin, We do appreciate your constructive comment as we strive to make improvement because of guests like your good self. It is our plan to change all linen after the new year as we have already procured. During this year we have renovated 13 toilets and we will continue. We have slowed down momentarily due to the high occupancy but will commence as soon as possible. As for the hot water, none of the hotels in Djibouti have that due to the temperature in the country even the branded hotel even though we know that it is the standard. Very sorry for we did not meet your expectation but we will do our utmost to make your experience comfortable on your next trip to Djibouti. Glad to know you liked our breakfast. Warm regards,

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyable stay at a very comfortable hotel with good service and friendly helpful staff.
2019 年 11 月に 2 泊滞在
Deka Moubarikからの返信 (投稿日 : 2019 年 12 月 1 日)
Dear Patrick, Thanks for staying with us. We appreciate your feedback . Warm regards

6/10 (普通)

Daniel

出張
良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
2019 年 9 月に 6 泊滞在
Deka Moubarikからの返信 (投稿日 : 2019 年 10 月 12 日)
Dear Daniel, Thank you for sharing your comments from your recent stay at our Hotel. Receive feedback from our customers, helps us to improve our service. We certainly hope to have the pleasure of hosting you at Atlantic Hotel again soon. Warm regards, Atlantic Hotel Djibouti.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What make this hotel great is the staff especially mohammed and ilham
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mohammed and ilham are wonderful and make this hotel amazing thank
2019 年 9 月に 2 泊滞在

8/10 (良い)

Elobaid

良かった点 : 清潔度、施設のコンディションと設備
This is a good value for money hotel by Djibouti standards. Usually, decent hotels in Djibouti are extremely expensive for no good reason.
2019 年 8 月に 1 泊滞在
Deka Moubarikからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Elobaid , Thank you for sharing your comments from your recent stay at our Hotel. Receive feedback from our customers, helps us to improve our service. We certainly hope to have the pleasure of hosting you at Atlantic Hotel again soon. Warm regards, Atlantic Hotel Djibouti.

8/10 (良い)

Somer Emre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Herşey çok güzeldi ama wifi çok kötüydü. Aşağıda lobi hariç hiçbir yerde yoktu. Ama servis,hizmet çok güzeldi. Herkes çok güler yürlüydü.
2019 年 4 月に 4 泊滞在
Deka Moubarik からの返信 (投稿日 : 2019 年 5 月 21 日)
Dear Somer Emre, Thank you for sharing your feedback on your recent stay at our hotel. It is certainly a pleasure to receive in our hotel and of course, honored that you enjoyed your stay with us. Receiving feedback from our customers helps us improve our service. We hope to have the pleasure of welcoming you again soon to the Atlantic Hotel. Warm Regards, Atlantic Hotel Djibouti.

8/10 (良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thanks
Wonderful experience. Kind and friendly staff
2019 年 2 月に 2 泊滞在
Deka Moubarik からの返信 (投稿日 : 2019 年 2 月 27 日)
Dear Elizabeth, Thank you for sharing your comments from your recent stay at our Hotel.It is certainly a pleasure to receive in our hotel and of course honored that you enjoyed your stay with us. Receive feedback from our customers, helps us to improve our service. We certainly hope to have the pleasure of hosting you at Atlantic Hotel again soon. Warm regards, Atlantic Hotel Djibouti.

6/10 (普通)

Janos

良かった点 : スタッフとサービス
Fair in center
Fairly good hotel, spacious clean rooms, showing age already. Good brekky, responsive enough staff. Drop one star for the outrageous Djibouti pricing.
2019 年 1 月に 1 泊滞在
Deka Moubarik からの返信 (投稿日 : 2019 年 2 月 5 日)
Dear Guest, Thank you for sharing your comments from your recent stay at our Hotel.It is certainly a pleasure to receive in our hotel and of course honored that you enjoyed your stay with us. Receive feedback from our customers, helps us to improve our service. We certainly hope to have the pleasure of hosting you at Atlantic Hotel again soon. Warm regards, Atlantic Hotel Djibouti.

10/10 (非常に良い)

Pat、Chatillon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel tres bien situe dans le centre ville de djibouti. Personnel tres agreable et serviable. Les chambres de type superieures sont propres spacieuses et tres confortable. Le wifi fonctionne tres bien. Beaucoup de choix pour le petit dejeune. Je recommande
2018 年 10 月に 2 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 11 月 12 日)
Merci beaucoup pour le partage! C'est un grand plaisir de lire que vous avez été satisfait de votre décision et que vous avez apprécié votre séjour. Nous sommes impatients de vous accueillir prochement dans un futur ... Bien Cordialement

4/10 (不満)

Abdullah

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
they have driver "MUSTAFA" his disrespectable
Atlantic hotel, Generally acceptable, BUT, I went on a trip with a driver named MUSTAFA, He was a little polite in dealing, disrespectable, A complaint was filed against him, I do not recommend dealing with him.
2018 年 10 月に 3 泊滞在
Mathias Desta (GM)からの返信 (投稿日 : 2018 年 10 月 28 日)
Dear Mr. Abdullah, In behalf of Atlantic Hotel we wish to express our deepest apology for what it occurred with our tour driver. I spoke to you over the phone in your room after your return that day and expressed my sincere apology and then I mentioned that we will act. We take our guest comments seriously as we have done in this incident. The driver is no longer working with us as we discontinued our service agreements. We strive to improve and correct is with comment like yours's and we do apricate that. We do hope that you will visit our Hotel again as we promise to have you experience a pleasant stay. Please feel free to communicate with us if you will be in this area as we wish to treat you. Much Regards, Mathias Desta (General Manager)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dejligt hotel
Vi brugte hotellet til en kort familietur, helt perfekt til vores behov.
2018 年 8 月に 3 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 8 月 19 日)
Dear Guest, Thank you for choosing our hotel, we take into account your comment and this a pleasure for us to make your service more pleasant to your next trip. Warm regards Atlantic Hotel

8/10 (良い)

Ronald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A VERY PLEASANT STAY!
A good experience. A nice hotel at a moderate price. Staff really tries to make you comfortable. Not in an upscale neighborhood but I always felt safe and secure. And I loved my view of the Red Sea! I would definitely stay here again!
2018 年 5 月に 4 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 6 月 5 日)
Dear Guest, Thank you for choosing our hotel, it was a great pleasure to satisfy you and make your stay the most enjoyable, we take into account your comment and we wish to make a complete service for your next trip to pleasure see you again . Warm regards, Atlantic Hotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Almost perfect
Right location, right choice, right price but they should have had better breakfast
2018 年 5 月に 2 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 6 月 5 日)
Dear Guest , Thank you for choosing our hotel, it was a great pleasure to satisfy you and make your stay the most enjoyable, we take into account your comment and we wish to make a complete service for your next trip to pleasure see you again . Warm regards, Atlantic Hotel.

8/10 (良い)

MARK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 6 月 19 日)
Dear Mark, Thanks to choice our Hotel, it's pleasure to welcoming in our Hotel and make your stay enjoyable and to give a prefect service , Hope you to see you for your next trip . Warm Regards Atlantic Hotel

8/10 (良い)

MARK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 3 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 6 月 19 日)
Dear Mark, Thanks to choice our Hotel, it's pleasure to welcoming in our Hotel and make your stay enjoyable and to give a prefect service , Hope you to see you for your next trip . Warm Regards Atlantic Hotel

10/10 (非常に良い)

Clive、London, UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well-maintained hotel in downtown Djibouti, bedrooms and public rooms very clean, staff friendly and helpful. Great buffet breakfast. Nice coffee shop in the basement.
2018 年 5 月に 2 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 5 月 26 日)
Dear Guest , Thank you for choosing our hotel, it was a great pleasure to satisfy you and make your stay more enjoyable, we take into account your comment and we wish to see you again. Warm regards , Atlantic Hotel .

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、客室の快適度
Overpriced, Basic Accommodation
As the title reads - overpriced, basic accommodation. Note: The property does not offer a complimentary airport shuttle. The front desk representative told me no such thing existed.
2018 年 3 月に 1 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 4 月 26 日)
Dear Guest , Thank you for choosing our hotel, we take into account your comment and we wish to see you next trip to make your service enjoyable . Thank you,Best regards Atlantic Hotel.

8/10 (良い)

Christer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
😁
Nice hotel Just stayed overnight
Deka Moubarik からの返信 (投稿日 : 2018 年 4 月 26 日)
Dear Christer , Thank you for choosing our hotel, we take into account your comment and we wish to see you next trip to make your service enjoyable . Thank you,Best regards Atlantic Hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
2018 年 1 月に 5 泊滞在
Deka Moubarik からの返信 (投稿日 : 2018 年 3 月 6 日)
Dear Customer, It is a pleasure to have you at the center of our hotel, we take into account your remarks and wish to satisfy you more and hope to see again for your next trip .with a lot of welcoming. Best Regards, Atlantic Hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good airport shuttle
Air conditioner was weaker than expected. Clean room. Toilet cycles all night after one flush.
Deka Moubarik からの返信 (投稿日 : 2018 年 9 月 3 日)
Dear Customer It is a pleasure to have you at the center of our hotel, we take into account your remarks and wish to satisfy you at your next stay. Best Regards Atlantic Hotel