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ホテル キング カッスルの口コミ

3.5 out of 5
ホテル キング カッスル
Temple Rd, Mcleod Ganj, Dharamshala, Himachal Pradesh

口コミ

8.4

とても良い

評価 10 - 27 件の口コミ中 10 件が非常に良い" "
評価 8 - 27 件の口コミ中 14 件が良い" "
評価 6 - 27 件の口コミ中 2 件が普通" "
評価 4 - 27 件の口コミ中 0 件が不満" "
評価 2 - 27 件の口コミ中 1 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Jenni、Camden Park

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend this hotel and will stay again when I’m back in town. Thanks to all the staff 🙏
2024 年 3 月に 7 泊滞在
Raviからの返信 (投稿日 : 2024 年 5 月 4 日)
Thanks for your valuable review .

8/10 (良い)

Jaspreet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ventilation was not good in our room. Food was really good. Staff was also accommodating. Overall it's not a bad place to book if you get a good room with mountain view from room.
2024 年 3 月に 2 泊滞在
Raviからの返信 (投稿日 : 2024 年 3 月 15 日)
hello, thanks for your feed back ,thanks for praise for our property. actually you booked without balcony room which was centralised with heating system due to winter season. we have 4 category rooms, deluxe category have no balcony which is mention on room description. but rest of rooms ae best best balcony and mountain view.

10/10 (非常に良い)

Bhupinder

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good experience the staff was very cooperative will recommend
2024 年 1 月に 1 泊滞在
Raviからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest It was a pleasure having you stay with us at hotel king castle, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

8/10 (良い)

Doma

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Raviからの返信 (投稿日 : 2023 年 11 月 22 日)
thanks for your stay with us.

8/10 (良い)

Taran

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The team was very friendly and helpful. Food and service was good
Raviからの返信 (投稿日 : 2023 年 11 月 22 日)
Thanks for like our service and for staff behave.we are happy to find such kind of loving guest...thanks from management side.

10/10 (非常に良い)

Myriam

良かった点 : スタッフとサービス
L'hôtel est à 10 minutes à pied du temple du Dalai lama. L'équipe est accueillante, professionnelle. J'ai pu dîner sur place le soir, excellents repas. J'ai pu réservé un taxi pour mon trajet vers l'aéroport 1000INR. La propreté du lit, des draps pourraient encore être amélioré. La salle de bain et toilettes étaient propres. Télé et wifi disponibles. Endroit accueillant et paisible! Merci a toute l'équipe
2022 年 9 月に 4 泊滞在

2/10 (非常に不満)

prabhjit

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
worst possible experience with Hotels.com
Absolutely terrible place to book your stay. the pics added by hotels.com is NOT what you get in reality. On top of it hotels.com was not helpful at all in helping to resolve the matter . this is the last time i will be using their services. they have overcharged me for the room as well as we enquired with the hotel when we reached there and the room was available much cheaper than what we got from hotels.com. and they advertise it as the best deals available which is literally fraud !
2022 年 5 月に 2 泊滞在

8/10 (良い)

Yash

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good view
2022 年 5 月に 1 泊滞在

8/10 (良い)

ankit

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent rooms
2021 年 12 月に 4 泊滞在

8/10 (良い)

Ankita

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
good
2021 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Greatly situated and clean room
The hotel is situated centrally to the market and restaurants by short uphill walk of 10 minutes. The room booked was not with a view but the team moved us for the second and third nights with an adjusted rate. Staff is very friendly and the view from room with a balcony is superb. Will return.
2021 年 11 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

GauravKatwal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beutifully done, look like sitting in a 5 Star property, facilities are nowherre less than a 5Star hotel.
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

g

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
I cannot rate this hotel high enough . The cleanliness helpful staff and above all ambience . The staff were so friendly and helpful and respected peoples time . Special thank you to manager fir making me feel so welcome . The rooms are lovely spacious clean and comfortable . 5 stars
2020 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing 😉 place to stay , happy friendly reception but the breakfast was very poor for western travelling...
2019 年 12 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
Pros: Staff behaviour is good. Cons: 1) Delayed restaurant service. 2) Buffet breakfast was mentioned in itinerary. But buffet not provided. Asked us to order as per choice and every single ordering was taking at least 30 minutes to serve. Eventually, lost the interest. 3) Expedia MUST look into providing online options to guests when it was properly mentioned that we are 4. We were being offered a double bedded room with no balcony and windows with wall view. I had no choice but to ask for a change in room options. Hotel had claimed for Rs.3000 extra for two days which I have paid as was having none other alternatives. Could not understand why Expedia is offering the double bedded room option when it is clearly written that we are 4. 4) Expedia May kindly emphasis on professionalism. Thanks
2019 年 10 月に 2 泊滞在

6/10 (普通)

Ashok

Room with the balcony facing the main road. Very noisy and dogs barking at night. My room 201 on the second floor again with family staying with kids screaming and slamming the doors. Breakfast was all vegetarian with very limited choice and opened late as I was In Dharamshala specifically for my mediation.
2019 年 10 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fine and as expected. It was very clean and well located with most facilities to the mark. Staff was also polite and courteous.
2019 年 9 月に 3 泊滞在
Narender Singhからの返信 (投稿日 : 2019 年 10 月 4 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo excelente! Personal muy amable y atento, sobretodo su dueño. Todo muy limpio. Excelente ubicacion. Felicitaciones!!
2019 年 9 月に 1 泊滞在
Narender singhからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj

8/10 (良い)

Dele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Himalayan gem!!!
The views from the dining area were amazing as I am sure they are from the front rooms overlooking the Himalayas to the valley floor. The staff were king and professional and their English was adequate enough for all my wants and needs. Good people!!!
2019 年 7 月に 5 泊滞在
Narender Panghalからの返信 (投稿日 : 2019 年 7 月 18 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj

8/10 (良い)

Kacy

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location, view, service & cleanliness were good.
2019 年 7 月に 1 泊滞在
Ashokからの返信 (投稿日 : 2019 年 7 月 12 日)
Thanks sir, you are most welcome to come again....

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nära Dalai Lama Temple in Dharamsala
Jag hade en helt fantastisk vistelse! Gångavstånd till Dalai Lama Temple in Dharamsala! Personalen var jättetrevliga och hjälpsamma. Underbar utsikt. Värme på rummet var underbart om man besöker på vintern.
2019 年 2 月に 3 泊滞在
Narender Panghalからの返信 (投稿日 : 2019 年 6 月 22 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Took us long time to find the hotel. Lots of No entry roads along the path. Its situated at the very top of hill so took time to reach. Absolutely no toilet paper available in hotel. But rooms were as pictured and staff was good. Gave us choice of tea/coffee welcome drink.
2019 年 6 月に 1 泊滞在
Narender panghalからの返信 (投稿日 : 2019 年 6 月 22 日)
Dear Guest, We are very sorry about that there is No Toilet paper in room, I am investigating personally in this matter and take proper action why toilet paper is not available in room and we will take of each and every minor thing in future . I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quaint and nice hotel.
The people at the hotel are very nice and very hospitable. We very much enjoyed how great the staff is. There really are no 5 stars in dharamshala so here’s great of you want to be near the temple. That’s literally a small walk about 100 meters up hill or 100 rupee taxi ride up. The room had a gigantic beam in the center which was interesting. It made moving around pretty interesting.
2019 年 5 月に 4 泊滞在
Narender Panghalからの返信 (投稿日 : 2019 年 5 月 22 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.

10/10 (非常に良い)

Daniil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Отличный отдых
Все было отлично. Сервис очень хороший. Отзывчивый и гостеприимный персонал.
2019 年 5 月に 2 泊滞在
Narender panghalからの返信 (投稿日 : 2019 年 5 月 22 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great experience, only thing was hot water run about 4 mins so had to be quick.
2019 年 2 月に 1 泊滞在
Narender Panghal からの返信 (投稿日 : 2019 年 3 月 2 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.

10/10 (非常に良い)

CJ、Singapore

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, just 5 to 10 minutes walk to Dalai Lama temple. The room was spacious and clean. Hot water for the shower runs perfectly. The staff were very helpful.
2019 年 2 月に 6 泊滞在
Narender Panghalからの返信 (投稿日 : 2019 年 2 月 25 日)
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. Your comments about all the services are truly cherished. We look forward to welcome you back to Hotel King Castle on your return to Mcleodganj.