屋外プール

フォーチュン パーク モクシャ - メンバー ITC ホテル グループの口コミ

4 out of 5
フォーチュン パーク モクシャ - メンバー ITC ホテル グループ
Strawberry Hills, Satobari, Near Dal Lake, Dharamshala, Himachal Pradesh

口コミ

8.2

とても良い

評価 10 - 88 件の口コミ中 32 件が非常に良い" "
評価 8 - 88 件の口コミ中 38 件が良い" "
評価 6 - 88 件の口コミ中 12 件が普通" "
評価 4 - 88 件の口コミ中 6 件が不満" "
評価 2 - 88 件の口コミ中 0 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

8.0/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Gaurav

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome location and awesome hospitality by highly courteous staff at every point !!! Thoroughly enjoyed my 3 night stay
2024 年 5 月に 3 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Sir, Namaste !! We're blown away by your positive words! It's fantastic to hear that you had such an enjoyable 3-night stay with us and appreciated our fabulous location and top-notch hospitality. Our team always strives to provide the highest level of service, and they will be absolutely thrilled to hear your encouraging feedback. We are eager to welcome you back for another memorable experience. Your satisfaction truly makes all of our efforts worthwhile. Regards,Arun VermaGeneral Manager

4/10 (不満)

karishma

気になった点 : スタッフとサービス
Disappointment from itc group !!! No services provided !! At least not worth the money and not upto standard
2024 年 5 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ms. karishma, Namaste !! We're deeply sorry to hear about your disappointing experience. It's definitely not the kind of impression we want to leave to any of our guests. It's apparent that we have made a number of mistakes and did not manage to deliver the level of service you deserve. We have noted your feedback with grave concern and assure you that necessary corrections will be taken in those areas identified for improvements. The satisfaction of our guests remains a priority and we're sorry we missed this opportunity to serve you better. Please allow us another chance to serve you and turn this experience into a more positive one, you certainly deserve nothing less. Regards,Arun VermaGeneral Manager

4/10 (不満)

Prashant

家族旅行
気になった点 : 施設のコンディションと設備
We have booked this hotel for 2 nights for delux room but we haven't got the proper view post checking with reception they said all rooms of full of proper view. Also their toilet flush was not working properly. Have asked to repair it but problem was not solved. We have requested to change the room. Hotel staff has shown us othem room on same floor. The toilet flush problem was same in that room also. So they have shown room on newly renovated rooms on ground floor. Room was nice and specious and there is no issue in flush tank here. Another concern here there is no direct lift to reception or restaurant. The food is ok there are no verities in breakfast. Also there was some smell is coming from jungle area so we have to close the balcony glass. The hotel staff was very cooperative. Overall experience is ok but not that much good since we have paid 20k paid for 2 nights.
2024 年 4 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Sir, Namaste !! We appreciate your honest feedback. We regret that your experience did not meet your expectations, and the issues you faced during your stay are certainly not reflective of our service standards. We strive to provide our guests with a comfortable and enjoyable stay. It was unfortunate to hear about the problem with the views and the toilet flush. Please know that we are taking your concerns seriously and are currently addressing the issues you brought to our attention. On a brighter note, we're glad to hear that you found the newly renovated room on the ground floor to your liking. Your feedback about the absence of a direct lift to the restaurant or reception area is duly noted. We'll certainly revisit our facility planning to enhance overall guest experiences in the future. Regarding the variety in breakfast, your opinion has been conveyed to the kitchen team to increase the range of options provided. We're glad the staff was able to cooperate and assist you. We deeply value your feedback and will take every step possible to elevate your experience during your next visit. It's our top priority to ensure our guests get the most out of their investment. We hope to have another opportunity to serve you better. Regards,Arun VermaGeneral Manager

8/10 (良い)

Poorvi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Ms. Poorvi, Namaste !! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Arun VermaGeneral Manager

8/10 (良い)

Amol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to stay
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Sir, Namaste !! We're delighted to hear that our establishment met your expectations and you enjoyed your stay with us. Our team is consistently dedicated to providing comfortable and hassle-free experiences for our valued guests. We want this place to feel like your home away from home. We hope to welcome you back in the near future for another satisfying experience. Your feedback is appreciated and it helps us to strive for continuous improvement. Regards,Arun VermaGeneral Manager

8/10 (良い)

Muskan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Good service and nice location Not in mc leodganj so traveling to the main tourist areas can be a hassle
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Ma'am, Namaste !! Thank you for taking the time to share your experience with us. We're thrilled to hear you enjoyed both our service and location. As we always strive to provide the finest hospitality for our guests, your positive words about our service are much appreciated. We understand your concerns about the distance between our hotel and the main tourist areas in McLeod Ganj. The location was chosen with the aim of providing a tranquil and serene environment away from the bustling city noise, just as much as the convenience of being within reach of the local sights. Your feedback is crucial to us. It helps us to align our services more closely with the needs and expectations of our guests. We look forward to welcoming you back and assure you of an even better experience on your next visit. Once again, thank you for your kind words and constructive feedback. We appreciate your understanding and patience as we strive to make your stay nothing less than memorable. Regards,Arun VermaGeneral Manager

10/10 (非常に良い)

Neeraj

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything wsa ok
Anilからの返信 (投稿日 : 2022 年 12 月 7 日)
Thanks for kind words

10/10 (非常に良い)

Vini

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing restaurant service!!! Very good staff in housekeeping and reception, helped us in every aspect! Thank you
2022 年 9 月に 5 泊滞在
Anilからの返信 (投稿日 : 2022 年 10 月 1 日)
Thanks for your kind words kindly do visit again soon

8/10 (良い)

Manoj

Service at the hotel was excellent. Signage for guests driving in could be more visible. A breakfast only fare option would be great. Overall a very pleasant stay
2022 年 7 月に 4 泊滞在
Anil Chandelからの返信 (投稿日 : 2022 年 8 月 1 日)
Thanks for kind words kindly do visit again soon.

10/10 (非常に良い)

Sarvottam

2022 年 4 月に 1 泊滞在
Anilからの返信 (投稿日 : 2022 年 12 月 7 日)
Noted

10/10 (非常に良い)

Vijay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will strongly recommend !!
Location - excellent, just a few minutes away from Mcleodgunj. Staff- extremely courteous and eager to please. Room very comfortable and clean, superb housekeeping. Toilet - clean and toiletries replaced daily. Staff enquires daily about any housekeeping needs. Food- delightfully delicious and a very good spread. They can keep a ready reckoner for the list of tv channels in the room. Unfortunately sauna was under repair during our 4 night stay. We thoroughly enjoyed our stay and will certainly come back to this property
2022 年 4 月に 4 泊滞在
Anilからの返信 (投稿日 : 2022 年 12 月 7 日)
Thanks for kind words

10/10 (非常に良い)

alexandra

2022 年 4 月に 2 泊滞在
Anilからの返信 (投稿日 : 2022 年 12 月 7 日)
Noted

8/10 (良い)

Nirav

良かった点 : 清潔度、スタッフとサービス
2022 年 1 月に 2 泊滞在
Anilからの返信 (投稿日 : 2022 年 12 月 7 日)
Noted

10/10 (非常に良い)

Shalini

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nicely located hotel with scenic views. Amazing staff and great food (breakfast- and dinner- buffets on the house). It was a very relaxing vacation, the weather worked in our favor as well. Would definitely visit again!
2021 年 12 月に 7 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2022 年 1 月 16 日)
Dear Ms.Shalini, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 (非常に良い)

Sandeep

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was excellent They made us feel VIP Food, room service , housekeeping and they provided all information
2021 年 8 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 11 月 1 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

6/10 (普通)

Satish

家族旅行
良かった点 : 清潔度
A Decent but average hotel
It was an OK hotel. Staff tried to be helpful but they could not manage the crowd in restaurant . Rooms , corridors are all very dated and cleanliness in corridors , pathways is avg.
2021 年 8 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 11 月 1 日)
Dear Guest, Thank you for your valuable feedback.

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Wifi, swimming pool, gym were not working. Table tennis table was not in good condition. Rooms initially given to us had very small, unsittable balconies although on request the manager changed one of the rooms with one big balcony room.
2021 年 6 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 6 日)
Dear Mr. Garg, Namaste & Thank You for your feedback. We regret for the inconvenience caused to you during the stay with us at Fortune Park Moksha. Unfortunately we were not operational with Swimming Pool, Gym & Kids zone as per Covid protocol from 1st October 2020 till end of June 2021. The service has been resumed from 2nd July 2021 onward. Your room was shifted from a standard room to a Fortune Club Room without any extra cost, where you would have noticed the balcony size. Club rooms are 1000++ priced higher in terms of rate. Thank you for your feed back.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 4 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 5 月 30 日)
Thank for your review. We look forward to welcome to back soon in near future.

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
It was a great hotel with a good view. I will like to come again later.
2021 年 2 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 2 月 5 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Team Fortune Park Moksha

10/10 (非常に良い)

Prateek、Chicago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A very good hotel and great staff. Food at the hotel is very good and breakfast is just awesome. A little more items in the menu will be appreciated.
2020 年 12 月に 4 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 12 月 15 日)
Dear Mr. Prateek, Namaste Thank You for a positive review. Feedback on menu taken.

10/10 (非常に良い)

Gurinder

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Thank you for reviewing us. We look forward to see you soon in near future.

10/10 (非常に良い)

Sagar、USA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Greatest place, impeccable service. Great job ITC.
2019 年 11 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice view of snow-clad mountains from the viewing point.
2019 年 11 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 10 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

6/10 (普通)

Hannah

グループ旅行
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Seen better days
Place is tired and old looking. Only one restaurant as the cafe bar in the photos is a couple of sofas in the lobby with no one ever serving. Front of house and travel staff could do with some customer service training. Manager and the waiters in the Orchid staff were very friendly and efficient. Ok for a nights stay.
2019 年 9 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
2019 年 5 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Thank you for the review

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Really thin walls; bathrooms need refurbishment
The hotel has REALLY THIN walls... you could hear the television (the dialogue, conversation, EVERYTHING) from the room next door. Bathrooms are okay; reasonably clean. But, the place needs a total refurbishment.
2019 年 7 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

4/10 (不満)

Gurinder

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Local hotel toilets
Very poor toilets. Balcony was good. Considering toilets room price should be 1/3rd.
2019 年 7 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Mr. Gurinder, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

6/10 (普通)

Saurabh

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Needs Renovation - Old property
Its an old property and needs an refurbishment badly. The condition the wood work is bad. The Swimming pool water was pathetically dirty and even later I observed people were swimming in t-shirts and shorts instead of proper swimwear
2019 年 6 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Mr. Saurabh, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

4/10 (不満)

Rohinder

気になった点 : 客室の快適度
Really worse experience ended up
Really expensive no services , too much hidden cost ls, we paid 4000/- taxfor one day only. Bill to be paid was 28000 for three nights basic room but we ended up paying 37000/-. Will never come back again....
2019 年 6 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Mr. Rohinder, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 6 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 (非常に良い)

Vinita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Calm and nice place
Very nice hotel very calm place away from hustle bustle of the city
2019 年 6 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 (良い)

Tarun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 (良い)

Becca

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lots of amenities in a hard to reach area
The views from this hotel make it worth the trek. From what I could see of other hotels, I think it is probably the nicest in the area as well. My room was large with a wonderful balcony looking out onto a wooded hillside. In the mornings there were large monkeys on the balcony. I ate at the hotel restaurant a few times. The wait staff was excellent and the food was good, though the meals I had in town in McLeodganj and Dharamshala were better. The travel desk staff helped me get to where I wanted to go, but they were very pushy constantly trying to upsell ride packages. They also kept quoting higher prices to me than their signage listed, so keep an eye out for that. I pushed back quite a bit to get the listed prices. Had a great massage and facial at the hotel spa. Would recommend taking advantage of those services as the prices for spa treatments were amazing. The hotel is not very old, but I think the weather in the region is very rough on buildings. Some of the outside spaces were rather worn. There was staff repainting sections of the hotel during my stay. No robes, but there was a safe, ironing board and iron, climate control, TV, large bed, nice shower, hairdryer, and amazing views of the mountains and forests.
2019 年 3 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 (良い)

Mahesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 (良い)

Gautam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely stellar service!
We picked Fortune Park Moksha because it was the only 4-star property in the area and surrounds. The property is perched on a mountain side with expansive views of the valley below on one side and of snow-capped peaks on the other! For a 4-star hotel, it lacked some of the luxury elements and there was some construction noise on top of our room that disturbed our baby but the one thing that surprised us was how amazing the service was! The staff would not say no to any of our requirements. Traveling with a young baby, we often needed food that would be suitable for our baby and the staff, along with the restaurant chefs were happy to oblige with whatever we wanted cooked. It was like having our own personal kitchen :-)! There was also always a follow-up phone call to make sure that the food was as per our expectations. The buffet breakfast had a wide variety of delicious choices. The South Indian was top class! The Travel Desk was always able to arrange a car for us at a short notice. We got our laundry done here too and the staff took enough care to notice a tiny pre-existing rip in one of the clothes and even offered to stitch it for us!! The spa is fairly decent as well. All in all, a great place to stay! Highly recommended!
2018 年 10 月に 5 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2018 年 12 月 11 日)
Thank You for your response. We look forward to welcome you back sometime in near future.

8/10 (良い)

Navjot

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for out of country guests
My family and I looked at every option in the area and found this to be the best for out of the country guests. The staff were extremely helpful and friendly, the amenities were sufficient and we all enjoyed our stay. There were a few minor things (shower a bit grimy and old) that were expected but this is the best hotel in the area. The spa was a nice treat along with the pool. The views are also fantastic.
2018 年 10 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2018 年 12 月 11 日)
Thank You for your response. We look forward to welcome you back sometime in near future. Kind Regards!

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in area! Great service and nice yoga area.
2018 年 8 月に 6 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location and service but above all a very good team of people who take care of all your needs with a smiling face. All the people working at the property deserve a five star rating.
2018 年 7 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 (良い)

ANSHUL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great property for stay
Our experience at fortune Moksh was great. We stayed for four nights. We had rooms with balcony view was beautiful. Staff is courteous and very helpful. Food was great buffet has plenty of choice. Highly recommended property if you are staying around dharamshala.
2018 年 4 月に 4 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

6/10 (普通)

art、london

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel. If anything, the staff over solicitous. Good bed, great shower. No bath. Downsides were the evening meals, which weren’t great quality, the terrible restaurant music (Kenny G miss hits) on the same eternal loop morning and evening and the overall lack of wall soundproofing. This meant that noise from adjacent rooms and corridor was invasive through out the night and morning. The breakfast was very good, staff super friendly, good views and all very clean.
2018 年 4 月に 3 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 (非常に良い)

Mustafa Shoaib

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 (良い)

Dhiraj

良かった点 : スタッフとサービス、施設のコンディションと設備
Good hotel
Great hotel and friendly staff. Rooms are however not noise proof.
2018 年 2 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 (良い)

Nainnoor Singh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay at a wonderful location.
Amazing Stay At A Wonderful Scenic Location. Only Let Down Was The Missing Smile and a Bit Cold Reception Staff rest everything was great. Amazing Breakfast spread and Comparatively Good Restaurant Staff. Everything about the property is good my suggestion would be just only if the staff could be more warm it would be a great property. Hands down It Is The Best Property at Dharamshala But That Cannot be taken for arrogance.
2018 年 3 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Mr. Singh, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

8/10 (良い)

Tapan、Minneapolis, MN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic Location
High in the mountains, outside the town. The services are of high quality and the staff is very helpful. 2 night stay was very comfortable.
2018 年 2 月に 2 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All facilities of the hotel is good but the bed is not comfortable.
2018 年 2 月に 1 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

4/10 (不満)

IRISMAR A

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Muito barulho
Quarto barulhento, trocamos de quarto 3 vezes em dois dias, 36 horas sem internet, otimos funcionarios
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

8/10 (良い)

Raj、san Fran

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel out of the city near local villages
Great place to walk out side the hotel Walk or hike to near by villages
2018 年 2 月に 4 泊滞在
Rajesh Minhasからの返信 (投稿日 : 2021 年 7 月 4 日)
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.