ファルスホテル & リゾーツの口コミ

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ファルスホテル & リゾーツの口コミ

ファルスホテル & リゾーツ

212, Shahid Syed Nazrul Islam Sharani, Bijoynagar, Dhaka

7.2

良い

7.6/10

清潔度

7.8/10

スタッフとサービス

5.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

10/10 (非常に良い)

宿泊されたお客様

2019 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

立地が旧市街にも近く、近所に庶民的な食堂やグラミンユニクロ、郵便局と抜群の環境。部屋は清潔で窓が大きく、ハウスキーピングも適切で快適な滞在ができた。入口の警備員もフレンドリーでいいし、また滞在したい。

2019 年 3 月に 2 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 3 月 30 日)

Dear Guest, Greetings from FARS Hotel & Resorts. Its an honor to have such an expression of good satisfaction from guests. We are really happy to have you in our property.We are also very happy to learn that you liked our property.Once again, many thanks for sharing your thoughts and we look forward to welcoming you back to FARS Hotel & Resorts in your next visit. Take Care, FARS Hotel & Resorts Team

8/10 (良い)

ganyan、Tokyo,JAPAN

2018 年 1 月 2 日

良かった点 : スタッフとサービス、客室の快適度

使い勝手のよいホテル

部屋は十分な広さで、2人分のスーツケースを広げても余裕でした。ミネラルウォーターは1リットル入りが2本置いてありました。ドライヤー、湯沸かし器、冷蔵庫、セーフティーボックスも備え付けでありました。バスルームはシャワーのみですが、温度、量ともに十分でした。マイナスだったのはトイレの便器の水たまりにボウフラがわいていて、そこから孵った蚊がバスルームの中を飛んでいたことと、シャワールームの排水が詰まっていたこと。ボウフラは何度か水を流して、いったんはいなくなったのに、翌朝はまた１，２匹いました。排水管のつまりはフロントに話をしたらすぐに対処してくれました。スタッフの人たちはみんな愛想がよく、いつもニコニコ顔であいさつしてくれ、気持ちよかったです。ホテルの周りには店もたくさんあり、食事や買い物には困りません。オールドダッカの中にあるため、夜でも少々にぎやかですが、利便性を考えるとメリットのほうが多いと思います。

2017 年 12 月に 2 泊滞在

2/10 (非常に不満)

　ＭＩＲ　、japan, ibaraki ken. hitachi city.

2017 年 2 月 15 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

脾臓に場所的ないちばんわるい。

金額炭なのに。チェクアウトのとき全部お金払ってクレといわれました。たまげたな。バングらのあのホテルだめだ。日本人いかせないほうがいいな。

8/10 (良い)

Guenter

2023 年 12 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 11 月に 2 泊滞在

6/10 (普通)

Nehal

2023 年 10 月 4 日

良かった点 : 清潔度

I should've been in here by 2 pm. But i got here little late. They had me waited for long time. They were gossiping with each other, laughing using phones. But rather than that everything else was cool. Food is expensive here. Outside food is not allowed. Water bottle is only given upon requested.

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

James

2022 年 2 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Location

Great location very close to the central market, and near to old Dhaka and a fun night club

2022 年 2 月に 3 泊滞在

Yamin Khanからの返信 (投稿日 : 2022 年 2 月 14 日)

Thank you, sir, we are honored for your presence and appreciation. Be blessed and always be safe.

2/10 (非常に不満)

Rezwana

カップルで旅行

2022 年 1 月 14 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

My experience was horrible but I will just say that the room service was very good

2021 年 12 月に 14 泊滞在

Yamin Khanからの返信 (投稿日 : 2022 年 1 月 24 日)

Dear Ms Rezwana, We are really very sorry for any kind of inconvenience you experienced. Could you please suggest us the issues those need to be rectified?

2/10 (非常に不満)

Bidisha

2021 年 11 月 16 日

2021 年 11 月に 2 泊滞在

6/10 (普通)

Zohir

出張

2020 年 7 月 17 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

covid has affected FARS’ house keeping service

Covid has changed the hotel industry but FARS appears to have also stopped focusing on room cleanliness during the stay. We stayed for 5 nights and their house keeping policy is that they will not enter the room during our stay, nor clean the bathroom, room tile floor, or make the bed. This has led to an uncomfortable and unhygienic stay in this hotel as we needed to upkeep the room ourselves during our five night stay. Do not stay in this hotel during Covid if you are staying for multiple days as you would have to clean the bathroom yourself. Also, there is NO breakfast buffet anymore served by their restaurant. You are only allowed a very limited number of breakfast items delivered to your room instead. They carry very limited food for breakfast. The only good side is that common areas are kept clean. Room is clean ONLY when you check in and then you are on your own for upkeep.

2020 年 7 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月 18 日

2020 年 2 月に 1 泊滞在

Md. Yamin Khanからの返信 (投稿日 : 2020 年 3 月 7 日)

Thank you very much sir, hope to see you soon again. Always have a nice day and be blessed.

8/10 (良い)

宿泊されたお客様

2019 年 11 月 26 日

良かった点 : 清潔度、スタッフとサービス

2019 年 11 月に 5 泊滞在

SIFAT MAZUMDERからの返信 (投稿日 : 2019 年 11 月 30 日)

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed

6/10 (普通)

WEN

2019 年 8 月 19 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

Good Service

A business trip in Dhaka. Hotel Service is good, but surrounding environment is terrible.

2019 年 2 月に 10 泊滞在

FARS Hotel & Resorts Teamからの返信 (投稿日 : 2019 年 8 月 20 日)

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed

6/10 (普通)

宿泊されたお客様

2019 年 5 月 8 日

2019 年 5 月に 1 泊滞在

FARS Hotel & Resorts Teamからの返信 (投稿日 : 2019 年 5 月 23 日)

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed,

8/10 (良い)

宿泊されたお客様

出張, カップルで旅行

2019 年 3 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Very nice people who work there. We came from Germany for a business trip and were received super welcoming.

2019 年 3 月に 4 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 4 月 1 日)

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行

2019 年 3 月 6 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

I couldn’t sleep properly AC wasn’t working. Toilet flash wasn’t working properly.

2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

Giorgio

2019 年 2 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

very good choice

FARS is a perfect middle way between average hotels and top level hotels. Management is very responsive and the pick up/drop off service convenent and efficient. Breakfast is superbe.Pool can be better (the sunbeds are old) and the gym is top class. My room was without view and the possibility to open the only window was not there but the room was quiet. TV service is much better in other hotels both in terms of channels and of signals.Overall very satisfied

2019 年 1 月に 10 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 3 月 30 日)

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. I would like to share my sincerest gratitude for rewarding us. We have a plan to renovate our pool area. So hopefully you will get a better experience from next visit. Thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

10/10 (非常に良い)

宿泊されたお客様

2018 年 12 月 1 日

2018 年 11 月に 2 泊滞在

6/10 (普通)

jamal

2018 年 8 月 6 日

良かった点 : スタッフとサービス

気になった点 : 客室の快適度

2018 年 7 月に 3 泊滞在

Yaminからの返信 (投稿日 : 2018 年 9 月 10 日)

Thanks for staying with us Thank you

8/10 (良い)

William、Singapore

2018 年 8 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice Hotel and restaurant

Comfortable room but bed is not soft enough for me. Restaurant serve good variety of food. Overall cleanliness is good.

2018 年 7 月に 2 泊滞在

Yamin Khanからの返信 (投稿日 : 2018 年 9 月 10 日)

Thanks for your feedback. We will look at the point you figured out.

6/10 (普通)

宿泊されたお客様

2018 年 5 月 1 日

良かった点 : スタッフとサービス

Good location and kindl staff

Good Easy to access to old Dhaka. Room was clean. Staff was kind and friendly. Thanks for my late checkout. bad I reserved ciy wiew room, but not.

2018 年 4 月に 1 泊滞在

Md. Yamin Khanからの返信 (投稿日 : 2018 年 7 月 21 日)

Dear Valued Guest, We are honored to have your kind presence in our property. Sir we are going through some rooms renovation program. That's why we might have failed to allot you the desired room. Hope you would let us rectify our unwanted mistake in future and would honor us by letting you serve soon. Have a nice day always & stay safe. Thank you

10/10 (非常に良い)

Jennifer

2018 年 4 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

An oasis in central Dhaka

Fabulous. I asked for a quiet room and they gave me a room with an inward-facing window, sheltered from the noisy street traffic outside. The room was impeccable and service was friendly and attentive. The rooftop pool was lovely and not at all crowded during my visit. I had no trouble getting an appointment at the spa, and the body scrub was delightful. The free breakfast is very generous and includes things like yogurt and fresh fruit, in addition to more traditional regional breakfast items. The restaurant also offers lots of variety, including a decent selection of vegetarian options. Other perks included a reliable wifi connection, and a free English newspaper and large bottle of water each day. I would recommend this hotel to anyone who is looking for a bit of luxury in the centre of Dhaka.

Ahmedからの返信 (投稿日 : 2018 年 4 月 25 日)

Dear Guest, Greetings from FARS Hotel & Resorts. At the very outset, we would like to share sincerest gratitude to you for selecting our hotel for your stay. We are very happy to learn that you liked the food including Daily Breakfast at our Restaurant and other amenities. I will be especially conveying your appreciative message to the team associates and this will surely encourage them to serve beyond to hold on to guests' satisfaction. Here at FARS we always strive for excellent service as well as exceptional food. Once again, many thanks for sharing your thoughts and we look forward to welcoming you back to FARS Hotel & Resorts in your next visit. Take Care, FARS Hotel & Resorts Team

10/10 (非常に良い)

宿泊されたお客様

2018 年 2 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Safe, secure and clean hotel

I was here for 1 night and it was great. Stayed at another hotel but this was the best one in my stay in Dhaka. There is stringet security checks for every one, including guests. Armed guards were stationed in front of the building and cars are strictly monitored. Room was modern and clean although the bed was hard. Breakfast selection is decent and a la carte lunch was delicious! One thing to improve on would be having a proper baggage area. I left my luggage with them after I checked out and when I went to collect it, it was just in a corner covered by a white cloth! Overall, it was a great experience at a decent price. Would definitely stay here again!

Md. Yamin Khanからの返信 (投稿日 : 2018 年 3 月 16 日)

Dear valued guest, Its an honor to have such an expression of good satisfaction from guests. We are really happy to have you in our property. We will rectify the issues with special care next time. Thank you very much and be blessed.

8/10 (良い)

Minaz

2018 年 2 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good

Yamin Khanからの返信 (投稿日 : 2018 年 3 月 16 日)

Thank you Sir.

8/10 (良い)

Minaz

2018 年 2 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good

It was a pleasant stay

2018 年 2 月に 4 泊滞在

Yamin Khanからの返信 (投稿日 : 2018 年 3 月 16 日)

Thank you sir, hope to have your presence here again.

2/10 (非常に不満)

Irfan

2017 年 9 月 1 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

bad coperation

bad cooperation

2017 年 8 月に 1 泊滞在

Dear Guest, This is Ahmed Hossain, Director of FARS Hotel & Resorts. We’re very saddened to know that your recent visit fell short of expectation. This is very unlike of us. We always track complaints; we will rigorously take actions to ensure this doesn't get repeated. Can you please give us your detail grievance that you’ve experienced on your last visit? So that I can take required corrective measures where needed. We hope you will give us another chance on your next visit. We would be certain to live up to your expectations. Best Regards

8/10 (良い)

chris

2017 年 8 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 8 月に 2 泊滞在

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka We are pleased to learn that your stay at our hotel was a comfortable one. It is always good to hear when our efforts are appreciated. We are happy to learn that our service and facilities have met your satisfaction. Once again, thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future.

6/10 (普通)

Faisal

2017 年 8 月 12 日

良かった点 : 清潔度、スタッフとサービス

2017 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2017 年 7 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

good location

very comfortable

2017 年 7 月に 1 泊滞在

Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. I would like to share my sincerest gratitude for rewarding us with FIVE star rating! thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

8/10 (良い)

Owen、Sydney

2017 年 5 月 5 日

良かった点 : スタッフとサービス、客室の快適度

Good security, friendly staff

Staff are friendly and helpful. The security was good. Location was close to other Chinese and Thai restaurants that I like. Near by has fruit juice shop that I love. Down side, breakfast was not enough variety. Sorry to say it was terrible. The menu was almost the same everyday, I had a long stay. They should think of International guests. The food was too spicy for me.

6/10 (普通)

宿泊されたお客様

2017 年 4 月 30 日

良かった点 : スタッフとサービス

Local hotel, not up to 4 star standard

Overall marginal acceptable, but overpriced with this quality

8/10 (良い)

Abhijit

2017 年 4 月 28 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Nice

It was very nice stay

8/10 (良い)

khaled

2017 年 3 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Chatterjee、singapore

2017 年 2 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

My flight messed up by the airline and the staff are so nice that let me stay for a night free

4/10 (不満)

宿泊されたお客様

2017 年 1 月 20 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

spa was over priced with bad local masseuse

General Managerからの返信 (投稿日 : 2017 年 1 月 30 日)

Sir sometimes all service providers become busy with guests. So during that time you have to take the available messieurs . But if you wanted the Thai messieurs then you could wait, sir. And for the price, I would say you should understand that ours are 4 star hotel and this is normal that our price will be little higher than the regular ones. Thank you sir Yamin Khan

6/10 (普通)

Chun

2016 年 11 月 24 日

良かった点 : 清潔度、スタッフとサービス

未住過其他孟加拉飯店但整體感覺像是三星等級，然而員工都很友善

6/10 (普通)

Rajkumar

2016 年 10 月 30 日

良かった点 : 清潔度、施設のコンディションと設備

Rooms not as per description

Hotel is in center of city, always traffic Jam. Hotels.com advertised Delux Twin room as "340 Sq feet area with city views" , "Layout Bedroom, living room and dining room". I booked three rooms for three nights each but hotel do not have any rooms as per description, they have small room hardly 100 Sq feet with city views or bigger rooms facing wall and other rooms windows. This is straight away cheating. On requesting to give me room as per the description they straight away say, We do not have such rooms. Good Wifi but only in rooms Rooms are clean, room service good

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