They keep chargeable-if-you-use items inside the room which I have not seen anywhere else in the world. There are bottles of water, beverages kept in the refrigerator in the room, packets of potato chips : all which they said will be payable if used. It was a strange thing to notice. They should not keep it in the room unless it has been ordered or asked for. So when I went to check-out, they made me wait till one of the managers went to the room and checked if any of the items have been used or not. Then again they said they are missing one of the cloth towels in the bathroom. So we had to go back and check again and see if it was fallen anywhere, but couldn't find it anywhere. Finally we told they can check our bags if they want if they suspect we were stealing it. Then after some arguments, the manager told he will handle it. It was extremely impolite and were accusing us of stealing.
Nabeel
2022 年 4 月に 1 泊滞在
8/10 (良い)
Alexander
グループ旅行
2022 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel was in good shape, fairly well maintained. centrally located, walking distance to the town.
Alexander
2022 年 3 月に 2 泊滞在
10/10 (非常に良い)
vijay
2022 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room with new interiors.
vijay
2021 年 12 月に 2 泊滞在
8/10 (良い)
Jaya
2019 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It is great experience
Jaya
2019 年 5 月に 1 泊滞在
6/10 (普通)
pratik、mumbai
2018 年 6 月 13 日
良かった点 : 清潔度
気になった点 : 客室の快適度
Good Hotel.....with a catch
Hotel is good, located at stones throw away from Munnar city centre. However, the hotel comes across as one that has not been renovated for atleast 15 years. Rooms lack white light, adequate charging points, room heating options. Getting adequate hot water even in stipulated time was an issue. The furniture in the room has a feel of antiquity to it.
All in all ....3 stars.
pratik
2018 年 6 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 5 月 3 日
right at the centre of the town
A beautiful courtyard in front with colourful flower beds, the restaurant which we have frequented earlier is average, cleanliness is good. The rooms are small and cramped, but clean. The mini fridge was adequately loaded. The housekeeping staff were very cordial and helped us with the extra beds as soon as we reached the room. Had a pleasant sleep at night with the cool weather - the room appeared to be dusty as the kids started sneezing and having stuffy nose in the morning when they woke up.
Rates are too high for the average facilities they are providing. And the place appears to be falling apart - though it had a good name in the past. Good maintenance and upkeep of the rooms is highly essential if they have to keep it running - many of my friends suggested against taking rooms here. So reputation is already low and they appear to be struggling.
宿泊されたお客様
2018 年 4 月に 1 泊滞在
2/10 (非常に不満)
ruby、india
2017 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad experience
Hotel has deducted charge of rs 7164.00 two times from my card.when I said return my rd 7164.00 they said it does not come in my account.i have shown them my bank statement .they are silent....Never go that hotel...
ruby
2017 年 12 月に 1 泊滞在
8/10 (良い)
Michael
2017 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not as described on the website
Room choices advertised on the website stated deluxe TWIN rooms. The only twin rooms are standard, no views. There was no bar in the hotel as advertised. It’s been closed for ‘ several months’ due to local laws. Staff were very friendly and helpful