テラス / パティオ

クオリティ インの口コミ

2.5 out of 5
クオリティ イン
26111 Telegraph Rd, Southfield, MI

口コミ

7.0

良い

評価 10 - 871 件の口コミ中 203 件が非常に良い" "
評価 8 - 871 件の口コミ中 316 件が良い" "
評価 6 - 871 件の口コミ中 147 件が普通" "
評価 4 - 871 件の口コミ中 87 件が不満" "
評価 2 - 871 件の口コミ中 118 件が非常に不満" "

7.2/10

清潔度

7.4/10

スタッフとサービス

6.2/10

設備とサービス

6.8/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度

2/10 (非常に不満)

Aaron

気になった点 : 清潔度、スタッフとサービス
It’s nothing what the pictures show it gives more of a motel vibe they would not give me a refund when asked when I was only there for 5mins and it was not to my standard
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Aaron,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 (非常に不満)

Thomas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Thomas,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

8/10 (良い)

Rick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Rick,Thank you for taking the time to share your experience. We're very glad to hear that your recent visit was up to your expectations and you were happy here. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 (普通)

Sheba

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The the floors in the bathroom under the sink was dirty. The bath tub was dirty with light dirt rings. The carpet was not vacuumed. The fridge and the microwave was nasty with old food in corners of edge of the doors of fridge and microwave. The key to my room stop working twice during my stay. You were only allowed 2 towels and 2 hand towels. The lobby smelled like poop at different times.
2024 年 4 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Sheba,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 (非常に不満)

Etfak

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Etfak,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 (非常に不満)

Sade

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was NASTY! The rooms are outdated, stains on the floor and furniture, lamps crooked, spiders crawling on the ceiling. I will not EVER stay here again. I’m embarrassed for booking this room for relatives visiting from out of town. Hotel needs to be revamped BAD AND ASAP!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Sade,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Imahn

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Imahn,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

4/10 (不満)

David

出張
気になった点 : 清潔度、施設のコンディションと設備
Outdated and dingy. Dirt and dead insects build up behind the bed. Sole plate on the irons were burnt-out, key cards had to be reset 3 times. Water leaked fron above during the rain, payment system wouldn't except deposit (had to pay extra atm fee to get cash on the spot to pay deposit.) The only Quality there was on the sign outside. Breakfast wasn't replenish well before time to end. I had go outside to get food.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear David,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

10/10 (非常に良い)

Calvin Brown

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Calvin,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"

2/10 (非常に不満)

DAngela

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Dangela,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 (非常に良い)

Gardner

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2024 年 3 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Gardner,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Jesser

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No limpian los cuartos
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Jesser,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 (非常に不満)

James

家族旅行
気になった点 : 清潔度、スタッフとサービス
I have Choice Hotel Rewards so the wife and I have stayed in many Quality Inns across the US. This one is the absolute worst one. The room was dirty, stains on the carpet, stains on the wall. The night stand draw was broken sitting in the stand sideways. The dresser the tv was on was stained and chipped. My wife almost fell when she sat in the desk chair because it was loose. I went plug my cell phone in behind the nightstand and there was dust, dirt and trash. I was scared to reach behind there to use the outlet. The bathroom floor hand dirt and hair in the corners. There wasn’t enough towels for to people. I went get more towels and was given one set because they were out of towels, I had to turn in the towels we had before they gave me the one set. We asked for room service the next day, the room was never serviced in the 3 days we were there. We choose this Quality Inn because it had a 7 out of 10 rating. If that hotel is a 7 I would hate to see a 5. There is no way in H:$L this place is a 7. Expedia should stop listing this hotel, it’s a disservice to your customers to have this hotel as a choice. Terrible absolutely terrible hotel!!!!!
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear James,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

4/10 (不満)

Jamil

カップルで旅行
気になった点 : スタッフとサービス
The morning front desk person was rude...she spoke to paying customers as if they owed her something..I asked for a late checkout anc she called and harassed me and told me she was charging me for a late checkout. She called the police on a customer because she wanted asked for a receipt....she told her to get out and raised her voice at her.
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jamil,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Destiny

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Upon arrival the young lady that checked me in was so nice & sweet. We get in the room an it was giving motel!!! No cover no heat carpet was dirty box spring was dirty blinds was dirty hot tub didnt work. I will never book again. They did offer a full refund so that was a plus
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 (良い)

Miriam

2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Miriam,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 (普通)

Destiny

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
Thumbs up
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Great hotel , Very clean. However they need to get decent staff. I was racially profiled and it was unfair. I even videotape the guy
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear David,Thank you for taking the time to share your experience. We're so happy to hear that your recent visit was up to your expectations and your happy with our services and amenities. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033 USa.Best regards,

6/10 (普通)

Mark

カップルで旅行
average
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Mark,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Vontae

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very noisy
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Vontae,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfields Michigan 48033..Best regards,

8/10 (良い)

Jeremy

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Jeremy,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Gershon

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every day I had to get my room key rescanned because it would stop working. Never got room service for a whole week. Water spots in the ceiling in the room. The breakfast you wouldn’t feed to a dog. Then you are not allowed to take the food back to your room to eat.
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Gershon,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 (良い)

Zailyn

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Zailyn,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 (非常に良い)

Miassa

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Milassa,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 (普通)

John、Grayslake

出張
良かった点 : 清潔度、スタッフとサービス
Overall not as impressed as the last time I stayed there
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

10/10 (非常に良い)

Amir Al

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Amir Al,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 (良い)

DC

カップルで旅行
良かった点 : 清潔度
I had to wait an hour zz cuz the room wasn’t ready
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear DC,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 (普通)

Drew

出張
気になった点 : 設備とサービス、施設のコンディションと設備
The bed was deplorable
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Drew,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 (非常に不満)

Erin

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was absolutely disgusting. Water stains and damage, nasty and stained mattresses, cigarette burns on counters and the beds, smelled, water bubbling up in the sink when you flush the toilet, rude customer service that still charged my card even though I was in the room for less than 10 minutes before leaving because I felt so unsafe and grossed out. I would leave 0 stars if I could!
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Erin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 (非常に不満)

Noel

気になった点 : 施設のコンディションと設備
Dirty
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Noel,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 (良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and affordable.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Lisa,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 (普通)

Myles

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Myles,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 (普通)

Octavio

家族旅行
Very old hotel but, Honestly I think they are doing the best they can to keep it clean (cleaning crew and front desk). In this type of scenarios you realize is not about the employees but the corporation (CHOISE HOTELS) that don’t give a rats tale to update the infrastructure!
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Octavio,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,[Team members]"

2/10 (非常に不満)

Jeffery

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033.Best regards,[Team members]"

6/10 (普通)

ashley

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Needs a new roof and stop doing patch jobs next to change them nasty molded ceiling towels
2024 年 1 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Ashley,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033Best regards,

8/10 (良い)

Nea

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Nea,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033. Best regards,

6/10 (普通)

Peter

出張
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Peter,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"Dear [Reviewer],Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at [contact information] so we can discuss your experience further.As a token of our apology, we would like to offer you [solution, such as a refund or a discount on future services]. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing [company name].Best regards,

10/10 (非常に良い)

Jose de Jesus

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very good
2024 年 1 月に 8 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Jose de Jesus,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 (良い)

DC

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear DC,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Outdated
There was a power outage in my area of town. I chose this hotel because of the convenience and the price. The check- in process went smoothly. My room was outdated, it wasn’t vacuumed thoroughly, and it needed to be dusted. The mini-fridge was unclean and so was the microwave. The air was cold. I had to call the front desk to complain about the problem
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 (普通)

Alena、Detroit

カップルで旅行
良かった点 : 清潔度、設備とサービス
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Alena,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

2/10 (非常に不満)

brian

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Brian,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 (非常に不満)

Nicole

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where to start. The staff was not overly friendly but not awful. The one working elevator was barely working and has seen far better days. Scratch marks made it look like it maybe has had to be pried open from time to time. The floor we were on was thick with pot smoke, which made it hard to breathe due to allergies. The room was only marginally better. The heater was louder than a jet airplane, but did help filter some of the smell. The smoke detector looked like it was from the 70s and had black scorch marks coming from it. I'm pretty sure it would never actually work if there were a fire The bathroom vanity bottom was separating from the top and the crack that had formed was thick with mold. The room did have a small TV, and the breakfast did have waffles.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Nicole,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 (普通)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 (良い)

Suzette

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Suzatte,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

8/10 (良い)

Angelique D

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Angelique D,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

10/10 (非常に良い)

Chontae

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Continental breakfast was delicious. Staff was wonderful. Access to facility wasn't a problem.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Chontae,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 (良い)

Mark

良かった点 : 清潔度
Fairly noisy due to proximity to Telegraph Rd.
2023 年 12 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Mark,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

10/10 (非常に良い)

Larry

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Larry,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,