Front desk and kitchen lady were very nice. Definitely I will go back there.
Shinobu
2023 年 9 月に 1 泊滞在
8/10 (良い)
Melissa
家族旅行
2024 年 9 月 22 日
良かった点 : スタッフとサービス
Property was nice. Good breakfast in the morning. Would have liked the breakfast available till 10am. It ends at 9am.
Melissa
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Thomas
2024 年 9 月 22 日
気になった点 : スタッフとサービス
We had 5 rooms booked for this hotel for a wedding. Called while we were on our way to see if we can get an early check in and was told they can get us into 1 room only because there was no other rooms available at 1 in the afternoon. While 10 of us waited in one room so we can get ready for wedding, we kept on checking with the lady at the front desk and we were told the same thing. No rooms available yet. I thought ok no biggie but kind of weird since they keep checking in other guests into their rooms. So finally at 2:50 they said the rooms were ready. As I was walking in the hallway I thanked the housekeeper for cleaning our rooms early so we could get in. She informed me that they have been ready since they were empty the night before. So we all waited for rooms that were ready the entire time. I had a feeling this was intentional for some reason. Very short with us as soon as we called for an early check in. Very short with us while waiting 2 hours for room last that were ready. The only good employees were the breakfast crew. They should be promoted to front desk
Thomas
2024 年 9 月に 1 泊滞在
8/10 (良い)
Raymond
家族旅行
2024 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent breakfast and friendly staff Room was very clean very convenient location for our travellin needs
Raymond
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Kristine
2024 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kristine
2024 年 9 月に 1 泊滞在
4/10 (不満)
Douglas
カップルで旅行
2024 年 9 月 7 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I reserved a room for my pregnant granddaughter and her husband for their 1 year anniversary. I thought I had got a room with a jetted tub so they could relax but I guess I didn't. When she checked in there was a sign on the counter saying ' the pool was closed for RENOVATION...' I said what bad timing because here in Michigan it was Dream cruise weekend, the middle of August and hot! One of the workers behind the desk ( I'm sorry I did not get her name) said it was not being renovated but she chose to close it for maintenance waiting for the pool person and said it was supposed to reopen. I guess it did but the problem is the front desk said the sign was never up in the first place. I went up in person the next day and was told someone would call me...that didn't happen. So in conclusion I will not use Expedia to rent a hotel room again because it seems they don't believe you unless you take pictures for proof.
Douglas
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Julie、Dickinson
家族旅行
2024 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our favorite place to stay in the Waterford area. The Queen Suite is perfect for our crew and we love being close to the pool. Breakfast is always good, with lots of variety.
Julie
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
L
2024 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From check in to breakfast everything great !!
L
2024 年 8 月に 1 泊滞在
6/10 (普通)
Raymond
2024 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room layout was inconvenient with no good place to sit and eat or watch tv.
Raymond
2024 年 6 月に 6 泊滞在
10/10 (非常に良い)
Jessica
家族旅行
2024 年 8 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check in person was very nice, the room was pretty good and clean, the breakfast had nice choices to choose from and all the staff in dining area were really nice and kept the eating area clean.
Jessica
2024 年 8 月に 1 泊滞在
8/10 (良い)
Sue
カップルで旅行
2024 年 8 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay there every year for 2 days for a nearby event. The staff are very nice, very friendly. Looks like they are doing some remodeling this year, sometimes they have kitchen problems but that's not the staff's fault. Overall nice place.
Sue
2024 年 8 月に 2 泊滞在
4/10 (不満)
KRISTY L
グループ旅行
2024 年 8 月 12 日
気になった点 : 設備とサービス、施設のコンディションと設備
This hotel is in very bad condition. They appear to be getting ready to remodel but its definitely not worth the price we paid in its current condition. Everything is old and ratty.
KRISTY L
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Maralee
2024 年 8 月 5 日
良かった点 : スタッフとサービス
Maralee
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Maralee
家族旅行
2024 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Free bkfst but oven was broken and there was no hot food available.
Maralee
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Asa
2024 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were just looking for a place close to a wedding shower for my niece. It met and exceeded our needs. We didn’t use any of the amenities so I can’t rate them. The rooms were clean and the staff friendly.
Asa
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Susan
家族旅行
2024 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was so quiet, even with it being remodeled! The staff there are so nice! Ive stayed here twice, a yr apart, and both stays were great!
Susan
2024 年 7 月に 4 泊滞在
10/10 (非常に良い)
BRAD、Melbourne
2024 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean, helpful staff, excellent hotel!
BRAD
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kedric
2024 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kedric
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Jason
家族旅行, グループ旅行
2024 年 7 月 24 日
Close to Pine Knob. Very clean rooms. Checked in late after a concert and the front counter staff was very polite, friendly, and welcoming.
Jason
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
JoAnn
家族旅行
2024 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The signage to find the hotel isnt very easy to see.