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"The place is new, clean, in the center of ramallah. Everything is around , shopping, grocery, restaurants. We had a pleasant stay. "

"Have more towels "

"Beautiful hotel. The hotel is extremely clean at all times. The staff go above and beyond to ensure the best customer service. Breakfast is actually brought up to your room! I once asked if they had coffee, they apologized for not having any on site and went out on their own and got me coffee from a good coffee spot a small drive away! The only reason for the 4 stars instead of 5: 1- Online, it’s listed as if it’s close to many shops or stores. Please keep in mind there’s no stores around, so even a simple small trip to any store will always require a taxi/drive. 2- I was a little surprised to see a dog in the hotel, who was in the room next to ours. He barked a lot and you could hear him through the walls. Normally I avoid hotels that have pets, but they did not list themselves as a pet friendly hotel, which normally I would avoid. I think it would be better to note that so everyone is aware, in case they may have allergies. Those concerns are not to take away from the hotel however, and I highly recommend staying here."