We were on the 6th floor, farthest from the parking garage. After waiting in line for a somewhat chaotic check in, and after a long wait at the elevators, we arrived at the unit. The card reader would not work. The temperature in the hall and elevator was sweltering. When I went back to the checkin area, there were even longer lines than the first time. After several minutes of waiting in line, I got the clerk’s attention and told her the key cards didn’t work. She LITERALLY shrugged, mouthed “Sorry,” and said, “Next in line.”
I finally got the cards rekeyed and ran up six flights of stairs. The elevators were jammed with people waiting, and my hubby, a recent recipient of a quad bypass, was stuck in the hot hallway. The key cards STILL didn’t work! Security eventually came up and let us in. They said the key reader needed a new battery, but they couldn’t do it, because I reserved the unit through VRBO! I literally spent the next three hours or so on the phone trying to get someone to get in touch with the owner to approve the repair. When the repair person finally showed up the next day, he said the card reader was fine. The key cards were screwed up. To cap off the trip, the credit card information I used on VRBO was stolen. VRBO was the only place I used that card in literally years. Also, the beach area allocated to the resort was minuscule and literally packed like an Indian rail car.