Greetings Edward Calabrese,Thank you for your kind words. I do appreciate you taking time to leave a review about our resort. Reading such, always warm my heart. Once again, thanks for choosing crystal cove.

Dear Stephen D,Thank you for your review, your feedback is very important to the team.We were sorry to learn of your above experience whilst staying with us and shall endeavor to rectify the above concerns through continued staff training to improve our product and services offered.Please accept our apology for any inconvenience caused.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

Dear Stephanie,We were truly sorry to learn that you did not enjoy your stay with us.Please accept our sincere apology for falling short of meeting your expectations.We shall share with the team, to ensure that we continue to train our staff, to improve customer satisfaction.SincerelyCeleste BelgraveGuest Activities Manager

Dear Victor,Thank you so much for your positive score on your recent stay with us.We were happy that you chose us and to also learn that you had a wonderful stay.Your review will be shared with the team.If your travels return you to the island, we hope to welcome you back,SincerelyCeleste BelgraveGuest Activities Manager

Dear Cameron,Thank you for your positive score on your recent stay with us.We appreciate your warm comments and will certainly share them with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Nelson,Thank you for your positive score on your recent stay with us.We were truly happy to receive the score and shall share with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Sue,Your comments were appreciated on the areas which need our immediate attention.Please accept our apology for any inconvenience caused.The team continues to carry out care maintenance and upkeep of the rooms and property, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

Dear Jason,Thank you for your positive score on your recent stay with us.We appreciate your score and hope to welcome you back in the not-too-distant future.Sincerely

Dear Sarah,Thank you for your positive score on your recent stay with us.Your score was appreciated by the team.We hope to welcome you back very soon.Sincerely

Dear Antonio, We sincerely apologize for the inconvenience caused in not meeting your expectations.The team will continue to carry out room maintenance and upkeep of the property, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

Thank you for your positive score on your recent stay with us.We were happy that you enjoyed your stay with us and will share your comments with the team.We look forward to your return visit.Regards

Thank you for your positive score on your recent stay with us.We hope to welcome you back.Regards

Dear Greg,Thank you for your feedback, your holiday experience is very important to us.Retraining will continue with the team, as we strive to improve our service standards. Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

Dear James,We were truly sorry to learn of your experience whilst staying with us. We sincerely apologize for the inconvenience caused. Your review will be shared with the team, as we strive to improve our product and services through continual staff training and inhouse maintenance, until major renovations have been completed.SincerelyCeleste BelgraveGuest Activities Manager

Dear Tom,We appreciate that you took the time to complete a review on your recent stay with us.Your warm comments will be shared with the team, who made your stay very enjoyable and were also great with your son.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Christopher,Thank you for your positive review on your recent stay with us.We appreciate that you took the time to complete a review.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Sofia,We were truly sorry to learn of the concerns raised in your review on your recent stay with us. Your holiday experience is very important.Please accept our sincere apologizes for any inconvenience you may have experienced.We will certainly share your review with the team, to avoid the occurrence again.SincerelyCeleste BelgraveGuest Activities Manager

Dear Lavarnan,Thank you for your positive score in your review, on your recent stay with us.We were happy to learn of the overall great vibes you experience and cannot wait to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Henasia,We were truly saddened to learn that we did not meet your expectations on your recent holiday with us. Your holiday experience is very important.We wish to apologize for any inconvenience caused.Thank you for taking the time to complete the review.Sincerely,Celeste BelgraveGuest Activities Manager

Dear Margiana Daniela,Thank for completing a review on your recent stay with us, your holiday experience is very important.We will meet with the management of the watersports department to resolve the swimming area concern.Unfortunately, the water taxi service was disrupted due to unfavorable sea conditions for our client's safety. The standard is usually 1 beach towel per person however, we can accommodate special request when made aware.The dining schedule concern will be shared with the Food and beverage leadership team, as we strive to improve our product and services to our customers. Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

Dear Leon,Thank you for completing the review on your recent stay with us.We will share your mentioned suggestion with the Head Chef, as we strive to improve our product to our valued customers.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

Dear lleanna,We were truly sorry to learn of your experience during your stay with us, as your holiday experience is very important.It saddens us when we fall short of meeting the guest expectations. The concerns mentioned in your review will be shared with the leadership team. Retraining will resume with the team, as we strive to improve our product and services to our valued customers.Please accept our apology for any inconvenience caused.SincerelyCeleste BelgraveGuest Activities Manager

Dear Christopher,Thank you for your positive feedback on your recent stay with us.We were happy to learn that you enjoyed the helpful staff and you also made mention of the food and rooms being well kept. We will share your comments with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Enda,It was a pleasure to read your positive review on your recent stay with us.We were happy to learn of the areas and friendly staff that helped to make your stay more memorable.Your review will be shared with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Dear Amika,It is always a pleasure to read a review of a satisfied customer. We will certainly share your warm comments with the team, including the staff members, mentioned in your review, who made your stay more memorable. Thank you in advance for recommending our gem to your friends, family and colleagues, it is truly appreciated.We look forward to welcoming you back on your next visit to the island.Regards

Dear Paulina,Thank you for taking the time to complete a review on your recent stay with us.Your positive score was greatly appreciated, and we will share with the team.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

Dear Braddy,Thank you for your detailed review of our property and we sincerely apologize for not meeting your expectations on your recent visit. We have shared your comments with the food and beverage leadership team to review and look for possible improvements.Kind regards,

Dear Claudine,It was a pleasure hosting you on your recent visit to our beautiful island. Thank you for your kind comments and we look forward to welcoming you again soon.Kind regards,

Dear Jennifer,Thank you for your kind comments about our hotel. It was our pleasure hosting you on your recent visit to our beautiful island. We are happy to hear you enjoyed our water sports, activities, food and the wonderful service from our team. If your travel brings you back to our island, we look forward to welcoming you back to Crystal Cove.Kind regards,Stacia Waterman

Dear Jessica,It was a pleasure having you stay with us on your recent trip to the island. We were happy that you enjoyed the beach and watersports activities offered.We were sorry to read about your concern with the activities offered on property. We will share with the team and review as needed, to ensure that we do not have a reoccurrence of this concern.We hope that if your travels return you to the island, you stay with us again.SincerelyCeleste BelgraveGuest Activities Manager

Dear Jacquelin,Thank you for taking the time to complete a review on your recent stay with us. Your holiday experience is very important.We will share the concerns mentioned in your review with the relevant department heads to review and amend as required, as we stive to improve our product and services to our valued clients.Please accept our apology for not meeting your expectations in some aspects of your stay.We hope to welcome you back in the not-too-distant future, if not too this property, one of the properties within the group.Sincerely,Celeste BelgraveGuest Activities Manager

Thank you very much for your positive score and kind comments. If your travels bring you back to the island, we look forward to welcoming you back to Crystal Cove. Regards

Dear Anirood,Thank you so much for your positive score on your recent stay with us.We will certainly share with the team.If your travels return you to the island, we hope to welcome you back to Crystal Cove Hotel.Regards Celeste BelgraveGuest Activities Manager

Thank you so much for your positive score and warm comments about your recent stay with us.We were happy that you enjoyed the amazing views and the staff.If your travels return you to the island, we hope to welcome you back.RegardsCeleste BelgraveGuest Activities Manager

Thank you for your positive review on your recent stay with us.We will share the score with the team.If your travels return you to the island, we hope to welcome you back.Regards

Thank you for your positive score on your recent stay with us.We will certainly share your warm comment with the team.If your travels return you to the island, we hope to welcome you back.Regards

Thank you for completing a review on your recent stay with us.We will share with the team and encourage you to choose to stay with us again, on your next visit to the island.Regards

Thank you so much for your positive score on your recent stay with us.We will certainly share the score with the team.If your travels return you to the island, do not hesitate to make contact.Regards

Thank you so much for your positive score on your recent stay with us.We will share with the team.If your travels return you to the island, we hope to welcome you back.Regards

Thank you for your comments. We continue our room care maintenance until updates are conducted on our property. Should your travel bring you back to Barbados, we look forward to welcoming you back to Crystal Cove.

Thank you for your kind comments and we look forward to welcoming you back to Crystal Cove in the future.

Thank you for completing a review on your recent stay. The hotel offers 3 pools whereas 2 pools close at 6:30pm and the bottom pool remains opened 24 hours. We were truly sorry to learn that you cleaned your room yourself and items were not replenished, as this is certainly not our service standard.Please accept our sincere apology for any inconvenience you may have experience during your stay as a result of the concerns raised. Your review will be shared with the leadership team, as we strive to improve our service standards to our valued customers.Regards

Thank you for your positive score on your recent stay with us.We will share with the team and look forward to welcoming you back in the not-too-distant future.Regards

Thank you for your positive score on your recent stay with us including your warm comments.I will share your comments with the team.If your travels return you to the island, we hope to welcome you back.SincerelyCeleste BelgraveGuest Activities Manager

Thank you so much for your positive score on your recent stay with us. We will certainly share with the team.If your travels return you to the island, we hope to welcome you back.Sincerely,Celeste BelgraveGuest Activities Manager

Thank you so much for your positive score on your recent stay with us.We will certainly share the above with the team.If your travels return you to the island, we hope to welcome you back.RegardsCeleste BelgraveGuest Activities Manager

Dear Valued customer, that you for your positive score given on your recent stay with us.We will share your warm comments with the team. The areas mentioned that we can improve will be reviewed, as we strive to improve our product and services to our valued customers.We hope to welcome you back in the not-too-distant future.RegardsCeleste BelgraveGuest Activities Manager

Thank you for your positive score on your recent stay with us.We hope to welcome you back in the future.Regards

Dear valued guest,Your feedback is very important to us. We were truly sorry to learn of your disappointment during your stay and that we did not meet your expectations in some aspects of your holiday.The areas of concern raised in your review is certainly not our standard and we will review with the leadership team and amend as required.Retraining will also be importance to us, as we strive to improve our service standards to our valued customers.Please accept our apology for any inconvenience caused as it relates to the concerns raised.Thank you again for the feedback.Sincerely,Celeste BelgraveGuest Activities Manager

Thank you for your positive score as it relates to your recent stay.I will share these details with the team.If your travels return you to the island, we look forward to welcoming you back.Sincerely,Celeste BelgraveGuest Activities Manager