• Listing showed AC, but only had a portable AC that barely cools one room, was not set up, and the fixtures to put into a window were broken.
• The yard had a strong odor of urine/septic. We couldn’t sit outside.
• The freezer leaks water constantly
• Smells on carpet/bed like body odor/feet in first floor. Sheets smelled the same. we had to wash sheets in all rooms.
• Had to wash all of the outdoor furniture. Nothing was ready for our arrival.
• Lots of dust, spider webs, dead bugs, etc on table, counter tops, bathroom sink and shower. We had to clean it.
• Based on lack of cleanliness throughout, and strong septic odor in yard, we didn’t trust the hot tub. Never got to use it.
• Sliding glass door doesn’t lock.
• Screen door was off when we arrived. We tried to put it back on but continues to fall off.
• Advertised as having a fenced yard but the fence is not complete around the yard. Note the fence cuts into horseshoes so though that was advertised as available, it also couldn’t be used.
• Outdoor furniture is very different than advertised- not enough space for number of people.
• Space is very small and furniture too big for the space. Had to move the couch to open the bedroom door, for example. Ad says has a blow up queen air mattress but there is not a big enough space to put it out. Couldn’t use, and 2 people ended up having to share a bed.
• Kitchen table not as depicted- chairs are too big and heavy to move.
• Keurig machine in photos is not available
• a lengthy list of rules, terms, and conditions was sent the day of and only 5 hours prior to check-in and if we didn’t agree, we can’t check in. These should be disclosed in advance prior to booking. Most are pretty standard rules but people should still have the opportunity to read and agree prior to booking. Includes rule that dogs can’t be on carpeted area or upstairs so this requires them not to be in bedrooms. We ended up having to tether them in the living room in order to comply.
Overall, we wouldn’t have stayed had we known these things in advance. Photos need to be updated and we felt deceived by the descriptions.