2/10 (非常に不満)
Queenslander、Qld
2017 年 1 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a Deceit!!!!
We booked a 3 night stay in a beautifully restored B&B, 155 year old mill. What we got was a lie. It turns out, the place had not had visitors stay there for months because it is run down and inhabitable. Instead we were put in a 1960s 3 bedroom house. That in itself would have been ok, had the place not been caked in dust on carpet, curtains, couch, soft toys scattered all over the house.... We were choking while inside, and this is not an exaggeration..... My son started to develop hives and my mouth and tongue kept tingling days after we left. I'm still coughing 2 weeks after our stay. We moved out after staying in the house just one night, and thankfully found the most beautiful B&B where we actually got what we paid for, and more, especially after moving out at a short notice. Getting the refund for the service we paid and didn't get was another big issue altogether. Huge disappointment! Beware of the filtered photos and sugary words! The biggest disappointment, however, was finding out that we were lied to from the beginning and the place was allowed to advertise what they couldn't deliver.
