施設の正面 (日没後)

メイドゥンズ ホテル、デリーの口コミ

5 out of 5
メイドゥンズ ホテル、デリー
7 Sham Nath Marg, New Delhi, Delhi N.C.R

口コミ

9.6

最高に素晴らしい

評価 10 - 340 件の口コミ中 263 件が非常に良い" "
評価 8 - 340 件の口コミ中 67 件が良い" "
評価 6 - 340 件の口コミ中 6 件が普通" "
評価 4 - 340 件の口コミ中 1 件が不満" "
評価 2 - 340 件の口コミ中 3 件が非常に不満" "

9.8/10

清潔度

9.8/10

スタッフとサービス

9.6/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

YOKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしい!
接客も素晴らしく、お部屋も綺麗なお部屋で、快適に過ごせました。 駅方面に行けばコンビニも食べるとこもあります。
2023 年 12 月に 4 泊滞在
Nairwita Basuからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest,Thank you for your valuable feedback on Hotel.comIt is delightful to read that you loved the outstanding hospitality and exemplary service that was extended to you. At Maidens, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. Positive recognition is a tremendous source of motivation for our exemplary team and I thank you for your kind comments.Our spacious and well-appointed rooms are specially designed to offer utmost comfort to our guests and we are glad they contributed to your comfort and positive experience.We are pleased to hear that the prime location of our hotel was up to your liking. Maidens Hotel is conveniently located just 200 meters away from the Metro station with plenty of convenience stores and shops situated in close vicinity to the property.We are extremely delighted to welcoming you back.Best regards,Nairwita BasuFront Office Manager

10/10 (非常に良い)

Masahide

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was one of the BEST hotels I have ever experienced: a great building with over 100 years of history, classic, clean, great rooms and excellent service. As for the rooms, we were actually upgraded, so the impression of the rooms is more than the normal ones. But I think everyone can feel that the service is excellent. In some hotels there is often a strong pressure to tip for great service (I am Japanese and tipping is not customary in Japan), but I didn't feel that at all at this hotel, and I felt sincere service from the smiles of the staff. To be honest, I don't even want to tell people about it because I don't want it to become too popular, but I'm writing my impressions here to express my gratitude.
Prachi Satiからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Guest,Thank you so much for your kind words of appreciation and encouragement.I am delighted to hear that we were able to make your stay memorable and comfortable. Your appreciation of our old-world architecture, cleanliness, guest rooms, and services warms our hearts.It's especially heart-warming to hear that you felt genuine, non-pressured service from the staff. Such experiences can truly make a stay memorable, I am sure your words of encouragement would go a long way in inspiring and motivating us to deliver Service Par Excellence to all our discerning guests. Our team is truly our hotel’s crowning jewel, and thank you for recognizing their efforts. I have shared your comments with the entire team; all are happy about your generous words and delighted to know they were able to create a memorable holiday for you. The constant urge to anticipate and exceed our Guest's needs is what we believe in.We are extremely delighted to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

AKIKO

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
とても綺麗でお部屋も広く、素晴らしいホテルでした。家族で3泊しましたが、もう2泊追加しようと思ったくらい良かったです。 6歳、8歳、11歳の子供連れでしたが子供達が特に喜んでいたのはプールと施設内でよく出会うリスや孔雀などの動物です。私はバスタブにお湯を張れたのが良かったです。(インドではバスタブがあっても壊れていて使えないホテルも多いので・・・)あとは、前日にドアノブに注文札をかけておくと運んできてくれるお部屋でとれる朝食も美味しくて使い勝手が良かったです。 少し残念だった点は、ホテル内にはレストランが1つしかなく小規模な為、混み合ってくると待ち時間が長かったことと、クリーニングのサービスが結構時間がかかったことです。 総じて満足度は高く、またデリーに行くことがあれば再訪したいホテルになりました。
Prachi Satiからの返信 (投稿日 : 2023 年 5 月 19 日)
Dear Guest,It was a pleasure to have you stay at Maidens and I thank you for sharing such review on Expedia.Thank you so much for appreciating our rooms, hospitality and services. Food is an integral part of the complete hotel experience and we do not leave any stone unturned to delight our guests and I am glad that you liked our food preparations. The team is truly glad to have been able to create some lasting memories of your stay with us and we are sure that you would return to us for a rejuvenating break.I have noted your comments regarding the restaurant. I sincerely regret that the same did not meet your approval. We are in the process of drawing up plans for the restoration and refurbishment of Maidens Hotel. Some of the work is already underway and will be carried out in phases over the next few years. The hotel will therefore undergo a complete renovation in due course of time. Insights from our guests are most valuable as they demonstrate that our guests care for us and helps us in our continuous endeavour to improve our standards and to exceed guest expectation. My team and I look forward to welcoming you and your family back.Sincere Regards,Prachi SatiHotel ManagerMaidens Hotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
100年以上の歴史、客室の広さ調度品、全てが良い状態に保たれ、庭も広く、まるで別世界。スタッフの対応も良く全て最高であった。
Prachi Satiからの返信 (投稿日 : 2022 年 12 月 3 日)
Dear Mr. Guest, Warmest greetings from The Maidens Hotel, Delhi!Thank you so much for staying with us and for sharing your valuable comments with the Expedia community.We are so delighted to learn that you had an overall great experience and that you particularly liked the hotel design. Please rest assured I will share your words with the entire team, they will be more than happy to know that they contributed to make your stay memorable.Once again, thank you for your comments on behalf of all of everyone, also for making us your choice of staying.We really look forward welcoming you back soon.Yours Sincerely, Prachi Sati Hotel Manager Maidens Hotel

10/10 (非常に良い)

ORIE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Confortable stay in Delhi
Room was very clean and comfortable, breakfast was excellent! There was only one thing that I didn't like is morning call didn't function for our last day. It could be a big problem if we've lost our airplane...
2022 年 7 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2022 年 9 月 5 日)
Dear Guest,It was a pleasure having you stay with us at Maidens Hotel, Delhi. I am glad that my team was able to make your stay comfortable.We are truly grateful for the wonderful things you have said about the hotel specially your room and the breakfast . At Maidens, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.Please accept my most sincere apologies for the inconvenience faced by you due to this. Your feedback regarding the morning call has been carefully noted and the same has been shared with the entire Front Office team to introspect and improve.We value your patronage and look forward to welcoming you back.Your sincerely,Prachi satiHotel ManagerMaidens Hotel

10/10 (非常に良い)

Daisuke

2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

ORIE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very confortable stay in Delhi.
All staffs are very disponible and kind, room is clean and confotable. I loved their breakfast and pool. Very recommended. We will back here for sure!
2022 年 7 月に 2 泊滞在
Arpan Rawalからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Guest, It was a pleasure meeting you and having you stay with us at Maidens Hotel, Delhi. I am glad to note that my team was able to make your stay comfortable. We are truly grateful for the wonderful things you have said about the hotel specially your room, breakfast and swimming pool. At Maidens, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating our team. People are the backbone of our hotel. I have shared your feedback with the team - your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We value your patronage and look forward to welcoming you back to Maidens Hotel on your next visit to the city. Yours sincerely, Arpan Rawal Front Office Manager Maidens Hotel

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
最高。レトロな感じがとても良い。
2019 年 10 月に 2 泊滞在
Puneet Kapoorからの返信 (投稿日 : 2019 年 10 月 11 日)
尊敬的客人, 很高兴您能和我们一起住在德里的梅登斯酒店。 在Maidens,我们致力于一如既往地为客人提供热情,高效和离散的服务,他们的赞赏和感谢始终是我们最大的奖赏。 我们非常高兴您成为Maidens Hotel的“大使”,并期待着您的光临。 问候, 卡普尔(Puneet Kapoor) 总经理 少女酒店 (The message has been typed in English and translated into Chinese using Google translation. Please forgive us in case the sentences do not confirm to proper Chinese grammar)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel. Hotel’s bar is nice.
2018 年 12 月に 4 泊滞在
Puneetからの返信 (投稿日 : 2018 年 12 月 24 日)
Dear Guest, It was a pleasure having you stay with us at Maidens Hotel, Delhi. I am glad to note your appreciation of the Cavalry Bar. At Maidens, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are extremely delighted to have you as an “ambassador” for Maidens Hotel and look forward to welcoming you back. Regards, Puneet Kapoor General Manager Maidens Hotel

10/10 (非常に良い)

nick、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
地下鉄の駅に近い便利なホテル
地下鉄駅徒歩5分の便利なロケーション。スタッフの教育が行き届いており気持ちよく宿泊できました。築100年以上のホテルでしたが古風な部屋を現代風にマッチさせた広い部屋で快適に過ごせました。静かでとても良かったです。
2018 年 4 月に 1 泊滞在
Puneetからの返信 (投稿日 : 2018 年 6 月 8 日)
お客様、 デリーのメイドンズホテルにお泊りいただきましたことは喜ばしいことでした。 私たちは、ホテル、チーム、サービス、特にホテルの立地に関する素晴らしいことを本当に感謝しています。 メイドンでは、お客様に常に暖かく効率的かつ個別のサービスを提供することを約束しており、その感謝と謝辞は常に最高の報酬です。 Maidens Hotelの "大使"としてあなたをお待ちしておりますことを心から歓迎します。 よろしく、 Puneet Kapoor ホテルマネージャー メイドンホテル (The message has been typed in English and translated into Japanese using Google translation. Please forgive us in case the sentences do not confirm to proper Japanese grammar)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
サービスが行き届いている
ロビー、客室が洋風でありとても綺麗。 アメニティーも良質なものばかりで満足でした。 是非ともまた宿泊したい。
Maidens Hotelからの返信 (投稿日 : 2017 年 6 月 2 日)
Dear Guest, Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations. We are extremely delighted to have you as an “ambassador” for Maidens Hotel and look forward to welcoming you back. Regards, Puneet Kapoor Hotel Manager Maidens Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホスピタリティ
お風呂の床が水浸しになり、部屋を移動するのに従業員同士のコミュニケーションがきちんとできておらず随分待たされました。お詫びとして夕食とお部屋のアップグレードを無料で用意して頂きました。お部屋も快適で接客対応も素晴らしかったです。お食事も美味しかったです。 ただwifiが有料なのが大変残念でした。 ホテル内で本を読んだりプールでのんびりするにはお勧めです。

10/10 (非常に良い)

サラスワティ、北デリー

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
品格あるホテル
100年以上の歴史を持つ品格あるホテルで、とても素敵でした。全体的に清潔感があり、あらゆる面で手入れが行き届いています。南デリーのホテルに比べ宿泊費も手頃です。大変静かでゆったりと過ごせました。メトロの駅から徒歩3分程度で、タクシースタンド、コンビ二のようなスーパーも駅周辺にあります。レストランの値段設定がもう少し安ければもっと頻繁に利用したと思います。周辺には外国人が利用できるようなレストランは見当たらなかったので、朝食込みのプランがあれば次回はそれを利用したいと思います。

10/10 (非常に良い)

Fukuda、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
歴史のあるホテル
値段もそれなりだが、歴史もあり品もあるホテル。滞在客も欧米の御老人、ご婦人や、インドの富裕層、インドのビジネスマンが多い。 プールでのんびりもできます。2泊しましたが非常に快適に過ごせました。お財布事情が許せば再訪したいいいホテル。

10/10 (非常に良い)

のん

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コストパフォーマンスが非常に良い
コストパフォーマンスの非常に良い,趣ある落ち着いた老舗ホテル.Old Delhiにあり,.地下鉄イエローラインのCIVIL LINESという駅から徒歩1~2分..com画面表示の住所New Delhiでは行き着けないので注意すること.(正しい住所は以下の通り 7,SHAM NATH MARG DELHI -110 054,INDIA)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
きれいで快適でした☆
きれいで清潔でした。 お湯もちゃんと出ました。 事前にメールで問い合わせをしたり、送迎タクシーを予約したりした時も迅速に返信があり安心できるホテルだと感じました。 サービスも丁寧でよかったです。 中心地からは少し遠いですが、最寄のメトロ駅(シビルラインズ駅)まで徒歩で5分くらいで行けます。 オートリキシャ―を使っても楽に移動出来ます。 お薦めできます!

10/10 (非常に良い)

Bernhard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Maidens is a top address in Delhi. The staff is extremely professional and I would put it on a par with a Swiss 5 star service. The pool is great. The furnishings and the inventory take you back in time. Travel back in time. The cuisine is very tasty and suitable for light stomachs.
2024 年 4 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you so much for your generous feedback on Expedia post your stay with us.We are delighted to know that you found our staff extremely professional. At Maidens, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. Your positive feedback serves as a testament to our commitment to exceeding guest expectations.Maidens is a heritage hotel with a history spanning over a century, and every corner of our colonial property is adorned with exquisitely elegant details showcasing the craftsmanship and opulence of its colonial heritage. It’s a pleasure to hear that you had a memorable experience that took you back in time. I will certainly pass along your wonderful comments to our chef, who will be delighted to hear that you relish his culinary creation.We eagerly anticipate the opportunity to welcome you back once again.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Greig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely Hotel, staff friendly and helpful, grounds and pool immaculate, close to Metro station Civil Lines
2024 年 4 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Guest,Thank you so much for reviewing us on Expedia.It’s a pleasure to know that our exquisite hotel was up to your liking. We deeply appreciate your kind words of recognition regarding our hospitable staff and immaculate pool.We are extremely delighted to welcome you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our experience at Maidens exceeded our expectations. The property is beautiful, a peaceful escape from the hustle and bustle of Delhi. The staff are excellent and very helpful. Highly recommend to anyone staying in Delhi.
2024 年 3 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,Thank you for sharing your words of appreciation and encouragement on Expedia.I am delighted to know that you had a comfortable stay and that your expectations were mostly exceeded at Maidens. We take pride in creating an oasis-like environment with the surrounding big trees, lush grounds and providing a tranquil escape in the bustling city of Delhi. It is a pleasure to hear that you found comfort in the serene atmosphere of our hotel.We deeply appreciate your kind recognition of our excellent team. We will certainly share your kind words with our team.Your kind recommendation means the world to us and we look forward to welcoming you backSincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Anne-Sophie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Guest,Thank you for your valuable feedback on Expedia.I am delighted to know that you had a wonderful stay and that you felt welcomed and looked after. It is wonderful to know that the team was able to live up to your expectations. I have shared your sentiments and appreciation with everyone at the hotel.We look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

8/10 (良い)

Lynda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a nice hotel if you want to get away from the bustle of the city. It also has a heated outdoor swimming pool in pleasant gardens. It is close to the Civil Lines Metro which is easy to navigate. Close to the Red Fort and Chandni Chowk, but quite a journey to tourist sites in the south of Delhi city.
2024 年 3 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest,Thank you so much for taking out time to share your recent stay experience with us.We are overjoyed to know that our property’s serene and oasis-like environment amidst the bustling city of Delhi was up to your liking. It brings us immense joy to know that our exquisite heated swimming pool surrounded by lush green gardens contributed to your comfortable experience.We are glad to know that our close proximity to the Civil Lines Metro conveniently connected you to tourist locations in Delhi met your expectation.The team and I are grateful for your support and look forward to welcoming you back soon.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Gavin

2024 年 3 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Guest,Thank you for your feedback on Expedia.I am glad to know that you enjoyed your stay with us and loved almost all aspects of our property. The combination of helpful and attentive staff, good food, and the ambiance of our property certainly enhances any stay.We look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Madhu

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will be our go to place whenever in Delhi
2024 年 3 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest,Thank you so much for reviewing us on ExpediaIt is a pleasure to know that you had a delightful stay and, we are excited to hear that you would like to stay at the Maidens hotel during your trips to Delhi in upcoming future.We look forward to welcome you back for another wonderful experienceSincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Ian、London

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a lovely hotel, with excellent staff, simply designed rooms with super comfortable beds. The swimming pool is perfect and breakfast on the outside terrace is a good start to the day.
2024 年 2 月に 4 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Guest,It is always a pleasure to receive such wonderful comments from our valued guests.I am delighted to learn about your experience of recent stay with us and that you loved our spectacular property and swimming pool. Our spacious rooms with comfortable beds have been designed to offer utmost comfort to our guest.Our teams have been very carefully recruited and trained. I am happy to see that they make a difference to our guest stay and overall experience. They are the real feather in our cap and I will be most delighted to share your compliments with themWe look forward to welcome you back for another wonderful experience.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Kevin、Seattle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Heart of the British Raj this was a great experience. Much better than staying in a newer hotel with less character. Maidens is five star to the hilt. Front desk staff, doormen and suis chef I give my personal thanks to. Spacious spacious rooms. I got upgraded to a suite. Nice swimming pool. Outstanding breakfast. Convenient - easy to grab a took room or taxi to get to Red Fort.
2024 年 2 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Guest,Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.It is wonderful to know that our property’s historical heritage with colonial charm were up to your liking. Our spacious rooms have been designed to offer utmost comfort to our guests and we are pleased to read that you appreciated our gesture of upgrading you to a luxurious suite. Our chefs take pride in preparing delicious food preparations suitable to your palate and they are happy to hear that you relished our flavorful breakfast delicacies.I am so glad the team starting from the doorman, front desk and kitchen came together to create wonderful memories that you would always remember with fondness. Thank you for your generous words of appreciation for each of them and in particular Chef Vibhor.Once again, thank you for choosing Maiden's hotel for your stay, and we hope to have the opportunity to welcome you back in the future.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Gillian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent. Wonderful staff. Beautiful rooms. Lunch in the restaurant was delicious. Higbly recommended
2024 年 2 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Guest,Thank you so much for your wonderful review and for choosing to stay with Maidens Hotel.We are delighted to know that you had an excellent stay with us. It brings us great pleasure to learn that our luxurious rooms and delicious delicacies served in our elegant restaurant met your expectations.We truly appreciate your kind words about our team. People are the backbone of our hotel, and I have shared your feedback with them. Your appreciation will undoubtedly encourage them in their continuous pursuit of excellence.We eagerly look forward to welcoming you back in the near future.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely fantastic charming, relaxed, elegant 5*
We had an extra night in Delhi and stayed here. The other 2 nights were at the Imperial. Stay at Maidens! The staff were incredible - when we checked in we were also greeted by the manager. Service in the bar and at breakfast was attentive, friendly and relaxed. The room was extremely comfortable. We didn’t have time to use the large outdoor pool but it looked amazing for laps or relaxing. This is possibly one of the best hotels we have ever stayed in anywhere in the world. We’re already trying to work out another trip that can include this hotel even though this is our seventh trip to India and there are other places to go. We had booked the night last minute as a change of plan over 2 nights at Agra and got a great price from Hotels.com. On arrival we were upgraded to a beautiful suite but I think all the rooms would be great here.
2024 年 2 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest,It is most kind of you to share your experience with other guests on Hotel.comOur spacious rooms and suites have been designed to offer utmost comfort to our guests and it is a pleasure to hear that they contributed to your positive experience. It is a pleasure to read that you appreciated our gesture of upgrading you to our opulent suite. We are thrilled to read that you found our swimming pool appealing for relaxing.Thank you for graciously recognizing the team for their outstanding hospitality and exemplary service. It’s our team that makes our hotel special – I am very lucky to have a dedicated team of ladies and gentlemen who do all they can to delight our guests and ensure they carry everlasting and fond memories. I have shared your feedback with everyone at the hotel.Once again, thank you for choosing Maiden's hotel for your stay, and we hope to have the opportunity to welcome you back in the future, offering an even better experience. Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Kevin、Seattle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Classy hotel one of the best in the world value wise.
2024 年 2 月に 1 泊滞在
Prachi satiからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest,Thank you so much for your kind words of praises.It is a pleasure to know that you found our Heritage hotel beautiful and liked the vintage charm. Maidens is a heritage hotel with a history spanning over a century. Established in 1903 as one of Delhi's first hotels. It is indeed reminiscent of the luxurious colonial era with modern facilities.We look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Erika

2024 年 2 月に 1 泊滞在
Prachi satiからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you so much for your delightful review.I am delighted to know that you had a wonderful stay and that you felt welcomed and looked after. It is wonderful to know that the team was able to live up to your expectations. I have shared your sentiments and appreciation with everyone at the hotel.We look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Oscar

2024 年 2 月に 1 泊滞在
Prachi satiからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you for your valuable feedback on Hotels.comI am delighted to learn that you thoroughly enjoyed your stay at the hotel. It would be my pleasure to extend your compliments to the entire team. Positive feedback serves as a significant source of motivation for our exemplary staff.We are extremely delighted to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

8/10 (良い)

Ross

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is situated in a nice area along Civil Lines and I was impressed by the level of security to enter the property. The building appears very grand and well maintained with nice gardens. Our welcome was very warm and it was nice to see the hotel general manager as we checked in. The rooms (2 suites and 1 premier) were really wonderful. Very spacious and tastefully finished. Everything was maintained to a high standard. Housekeeping was very detailed and there was also a turn down service. We do feel that there is an issue at this hotel when it comes to catering which I will explain. It quickly became evident that the hotel hosts very large touring groups on a regular basis. It seems that they often organise for the groups to dine together and lay out a buffet dinner, which completely occupies the dining areas and prevents the staff being able to cope with other guests who wish to dine. On the first night we were unable to get a table at either venue to eat dinner and had to leave the hotel to eat. This was unexpected but we didn’t mind. On our departure we had an early airport taxi booked and enquired at the desk about an early breakfast in our rooms as breakfast starts at 0700. Unfortunately this did not show up at 0600 as requested and when we went downstairs I was shocked to see dozens of members of a touring group eating breakfast at 0615. I can only give the hotel 4 stars because it allows compromised experience to those not in large tour groups.
2024 年 2 月に 2 泊滞在
prachi satiからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you so much for taking the time to share feedback regarding your stay at Maidens Hotel, Delhi. We are pleased to hear that you appreciated the prime location, colonial architecture and vintage grandeur of our property. It is gratifying to know that you noticed our efforts to provide lush green, aesthetically landscaped gardens and that our well-appointed rooms met your expectations.Our entire team takes pride in offering a warm welcome and unparalleled hospitality. Your appreciation of my team means the world to us, as our people are the backbone of our hotel. I have shared your feedback with the team, and it will inspire and encourage them in their continuous pursuit of excellence.We are disappointed that we were not able to create a lovely experience for you and deeply regret the inconvenience you experienced regarding the dining arrangements during your stay. Rest assured, we will review our dining policies to ensure that all our guests can enjoy a pleasant dining experience without disruption.Regarding the early breakfast request, I am embarrassed to learn that we missed delivering it on time. We aim to ensure that every guest leaves as an ambassador of our hotel. In your case, we clearly failed to do so, and for that, please accept my sincere apologies. In our endeavor to deliver the best possible service, we train our team to develop an eye for detail and take utmost care while handling guests' needs. However, on this occasion, we missed out on the simplest of things. While I know that I cannot undo this experience with us, but I do hope that you will treat this as an anomaly from our otherwise high standards of service and not let it mar your overall impression about us. We hope for the opportunity to serve you again, and we look forward to welcoming you back in the near future.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Sivaprasad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the stay. The room we booked was spacious, clean, and nice hardwood floors
prachi satiからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you so much for your kind words of praises.I am delighted to know that you had a truly memorable stay. Our spacious rooms with wood flooring have been designed to offer utmost comfort to our guests. We take ample amount of care in everything to maintain the cleanliness, service standard and hygiene of our rooms and it is a pleasure to hear that they contributed to your positive experience.Once again, thank you for choosing Maiden's hotel for your stay, and we hope to have the opportunity to welcome you back in the future, offering an even better experienceSincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Freshia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Heritage hotel
Hotel is beautiful and super clean. Highly recommended. Lots of gardens make you forget you are in Delhi .
2024 年 1 月に 1 泊滞在
prachi satiからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,It is always a pleasure to receive such heart-warming comments from our valued guests.We are delighted to know that you found our Heritage hotel beautiful. Established in 1903 as one of Delhi's first hotels, it was officially recognized as a Heritage Hotel in 1994. It is indeed reminiscent of the luxurious colonial era with modern facilities.It is a pleasure to know that you noticed our attempt to provide our guests with lush green aesthetically landscaped gardens. The hotel has been designed so that guests can enjoy verdant views from every aspect and it is delightful to hear that it is a pleasure to hear that they contributed to your positive experience.We are extremely delighted to have you as an “ambassador” for The Maidens and look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Freshia

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Oscar、Charlotte

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property
2024 年 1 月に 3 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest,It is most kind of you to share your experience with other guests on Expedia.It is a pleasure to hear that you loved our exquisite heritage hotel and had a delightful stay with us. It is our constant endeavor to deliver our best and appreciation such as yours increase our motivation to continually aspire to achieve the expectations that our guests have of us. I have shared your sentiments and appreciation with them.Once again, thank you for choosing Maiden's hotel for your stay, and we hope to have the opportunity to welcome you back in the future.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Winton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect place to escape the mayhem of Delhi. Couldnt fault it.
2024 年 1 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,Thank you so much for taking out time to share your recent stay experience with us..It is a pleasure to hear that our charming, historic property offering a serene, oasis-like ambience was up to your liking. The hotel is certainly a peaceful retreat in the busting city of Delhi and lets you connect with nature, flora and fauna.At Maidens, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service.We eagerly anticipate the opportunity to welcoming you back once again.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

William and Pae、Jonesboro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely 1903 British Hotel located in Old Delhi. Rooms were very up to date and clean, bathroom were especially nice all with large tubs and modern showers, and plenty of hot water. We had nothing to complaint about, truly a 5 Star Hotel in Delhi. I would not hesitate to recommend a stay at the Maidens Hotel.
2023 年 12 月に 1 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,It is most kind of you to share your experience with other guests.Thank you so much for your acknowledgement of our property's vintage charm. Maidens is a heritage hotel with a history spanning over a century. Established in 1903 as one of Delhi's first hotels, it was officially recognized as a Heritage Hotel in 1994. It is indeed reminiscent of the luxurious colonial era with modern facilities.Our immaculate rooms and well-appointed bathrooms equipped with present-day facilities are specially designed to offer utmost comfort to our guests and we are glad they contributed to your comfort and positive experience. We take pride in maintaining the highest standards of cleanliness and quality in all aspects of our offerings.It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to achieve the expectations that our guests have of us. Your feedback will definitely serve as a great source of inspiration for my team.Your kind recommendation means the world to us. We are extremely delighted to have you as an “ambassador” for The Maidens and look forward to welcoming you back.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

William and Pae、Jonesboro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel is centrally located in Old Delhi near the Red Fort and other attractions. The rooms are very clean and nice. We stayed at other 5 Star Hotel in India, but the Maidens Hotel stood out as truly 5 Star Hotel. I would rate Dinning and choice of menu, as very exceptional for an hotel, and our overall experience was very enjoyable. I would recommend anyone to stay there while in Old Delhi, you want be disappointed.
2023 年 12 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest,Thank you so much for your generous feedback post your recent stay with us.The prime location of our hotel is indeed our key highlight and we are glad to read that it contributed to your positive experience. Maidens Hotel is conveniently located just 200 meters away from the Metro station that connects the hotel to major sightseeing and shopping destinations such as Red Fort, Jama Masjid, Connaught Place and Chandni Chowk.We are pleased to hear that our spacious and immaculate rooms were up to your liking. We work really hard to serve the best food in a great environment. Our chefs take pride in preparing flavourful dishes suitable to your palate and your recognition of their efforts is their biggest reward. It will be my pleasure to convey your compliments to our restaurant and kitchen team. Positive recognition is a tremendous source of motivation for our exemplary team and I thank you for your kind comments.Your kind recommendation means the world to us and we eagerly anticipate the opportunity to welcoming you back once again.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Chris

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Dmitry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is phenomenal. And it gives you a feeling of being in some old movie. The building is from 1904 but it's been well kept. My room was very spacious and clean. The place is a 3-4 minute walk from the subway, which I found very helpful. The hotel can arrange renting a car and/or a guide for sightseeing purposes including Taj Mahal in Agra. All in all, excellent experience.
2023 年 12 月に 6 泊滞在
Prachi Satiからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Guest,It is a pleasure to receive such a great review of us on Expedia.Thank you so much for your acknowledgement of our property's phenomenal charm. Maidens is a heritage hotel with a history spanning over a century. Established in 1903 as one of Delhi's first hotels, it was officially recognized as a Heritage Hotel in 1994. It is indeed reminiscent of the luxurious colonial era with modern facilities.We are delighted to hear that our spacious and immaculate rooms contributed to your positive stay. It is a pleasure to hear that you enjoyed the prime location of our property with the nearest metro station being just 200 meters away connecting the hotel to major sightseeing and shopping destinations.Our concierge team diligently assists our valued guests with booking trips and planning itinerary and they are happy to know that their efforts have been recognised and appreciated. I have passed on your compliments to the team and all of them are very glad to have been able to be of assistance to you. Your feedback will definitely serve as a great source of inspiration for my team.We value your sentiments and look forward to welcome you back to your home at The Maidens Hotel, Delhi.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Jenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a heaven in the busy and crowded Delhi. The staff is so welcome and kind to help in any request. This is the best hotel I stayed in India.
2023 年 12 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Guest,We are honored to receive such a heart-warming review from you on Expedia.It is a pleasure to hear that our charming heritage property offering a serene, oasis-like ambience was up to your liking. We are so happy to know that you enjoyed the tranquil atmosphere we strive to create in order to provide our guests with utmost comfort and relaxation amidst the bustling city of Delhi. Thank you for graciously recognizing the team for their warmth, compassion and exemplary service. It has always been our utmost focus at The Maidens Hotel to provide our valued guests with personalised service that meets the highest standards of hospitality. I have passed on your compliments to the team and all of them are very glad to have been able to be of assistance to you. Your feedback will definitely serve as a great source of inspiration for my team.We are extremely delighted to receive your kind words of praises and eagerly anticipate the opportunity to welcoming you back once again.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Johnny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Antonio

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Lorna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best part about Maidens is that they make you feel so welcome, like family. Every detail is taken care of and they are very kind. Everyone went above and beyond to make sure we were comfortable and enjoying ourselves. Highly recommended to everyone to experience this hotel.
2023 年 11 月に 2 泊滞在
Prachi Satiからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Guest,Thank you so much for your generous feedback on Expedia post your stay with us.We are glad to know that you appreciated the warm welcome and hospitality that was extended to you. It’s a pleasure to read that you felt well-looked after and the small gestures from our side made a difference. We feel connected with our guest when we put these gestures which come straight from the heart and that we all as a team were able to look after you as a family.It gives me immense joy to hear that our team went above and beyond to make your stay exceptional and extended genuine warmth which contributed to your enjoyable stay. It has always been our utmost focus at The Maidens Hotel to provide our valued guests with personalised service that meets the highest standards of hospitality. I have shared your feedback with everyone at the hotel, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.Your kind recommendation means the world to us and we look forward to welcoming you back to your home at The Maidens Hotel, Delhi.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

VenitaTeerun、London

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely property. Amazing staff they were always very helpful. Loved my stay here.
2023 年 11 月に 3 泊滞在
Prachi Satiからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Guest,We are honored to receive such a heart-warming review from you on Expedia.Thank you for your kind words of praise for our exquisite heritage property. Our entire team strives to upkeep the vintage grandeur of our hotel while ensuring that it meets all modern standards of comfort.I am pleased to read that our team was helpful and compassionate and that you loved the hospitality that was extended to you. At Maidens, we always pay special attention to our valued guests and especially curate services to create mesmerizing memories of our property. I will surely pass on your compliments to each one of our team member.We eagerly anticipate the opportunity to welcoming you back once again for yet another remarkable experience.Sincere Regards,Prachi SatiGeneral ManagerMaidens Hotel

10/10 (非常に良い)

Losonczi K

2023 年 11 月に 1 泊滞在