2/10 (非常に不満)
Martin
2024 年 1 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacation almost ruined
A terrible, terrible experience. This is a big scam. The pictures of the hotel are not from this hotel. When I arrived at the hotel they told me I had to wait before I could enter the room, that because they were filling holes in the wall, and trying to put the sockets back in the wall. When we finally get the room, it has not been washed. We found trash under the bed, urine on and around the toilet, and residue of feces in the toilet. The bathroom window could not be closed, so they had just put some tape on it to hold it in place. The light switch was hanging out from the wall. There is gaps around the door, so it's to loud it feels like you're sitting in the repection. I checked out 4 days early, since I could not stay here under these conditions, and asked for a refund of those nights, but was told by the owner after alot of back and forth that it was a me problem not a him problem. Would not wish this upon my worst enemy
Martin
2024 年 1 月に 6 泊滞在