10/10 (非常に良い)
Lola、Florida
2015 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
So Very Sad
We have been to this Hotel many times before and its always Excellent, (probably one of our very favorites) unfortunately I booked it and then both my husband and I got very sick (fever, lots of meds from the Dr. etc.) and were not able to keep the reservation. The room for one night was $336, which was a higher rate then we would normally spend on one night but it was going to be a treat. We were not able to change the date, unfortunately, because it was a "no refund / no change date rate." I understand the no refund but I just don't understand the no change policy. I understand if the room rate was $99, but $300+ is a lot of money to lose when we had no choice but to stay home.