When first arrived in unit it was dirty we steamed mopped it before putting our stuff down, notified host says he would send his cleaners later that evening but we said no due to we were already cleaning so we could put our stuff down and in place bags on floor, we didn’t want anyone coming into room for our stuff was in the room. We went and bought groceries for two days came and stock refrigerator, next day food was not cold but Luke warm, texted host to let him know refrigerator wasn’t working at all, says would contact appliances contractor , host never got back with me, I checked in with him said he couldn’t get anyone until Monday cause the weekend, I won’t be there past Sunday , he said we could buy ice and put our cold foods in a cooler, I also told smoke detector was hanging down from wall.
I know things happen, just felt host didn’t accommodate us for our inconvenience . The chairs on balcony wasn't safe to sit in due to torn seats and safety we were told in booking description parking was free This was not disclosed at first only one parking pass never asked if we needed more for there were 6 of us and two vehicles . We were told we can park in a paying park lot somewhere off site. this was a trip we do once a year with family and we are not close.
I requested for our inconvenience and advertised unit, the pool area wasn’t fully opened as said .
I hope VRBO will help in this matter.