アパートメント バリアフリー | 専用キッチン | 冷蔵庫、電子レンジ、オーブン、コンロ

クエスト パーマストンの口コミ

4 out of 5
クエスト パーマストン
18 The Boulevard, Palmerston, NT

口コミ

8.8

非常に良い

評価 10 - 204 件の口コミ中 115 件が非常に良い" "
評価 8 - 204 件の口コミ中 65 件が良い" "
評価 6 - 204 件の口コミ中 16 件が普通" "
評価 4 - 204 件の口コミ中 5 件が不満" "
評価 2 - 204 件の口コミ中 3 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

6/10 (普通)

Chizuko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ショッピングに便利
スタッフさんはフレンドリーでいつも挨拶してくれます。Wi-Fi環境も良く繋がりやすいです。徒歩数分にパーマストンショッピングセンターがあるので、ショッピングに便利です。ライブラリーやマクドナルド、KFCなども徒歩圏内です。また、目の前がバスインターチェンジなので、ダーウィンシティやダーウィン唯一のカジュアリーナスクエアまでのアクセスも良いです。 ただ、2度もハウスキーパーさんが来なくてクリーニングされず、レセプションに連絡し、タオル交換やアメニティ補充をお願いしました。クリーニングを忘れるホテルは初めてです。しかも2週間滞在中2度もです。 日曜日はハウスキーパーさんはお休みなのでクリーニングされません。トイレットペーパーの補充やアメニティも休むなら多めに置いておく位の配慮は必要かなと思いました。
General Managerからの返信 (投稿日 : 2016 年 12 月 8 日)
Thank you for your review. Thank you for recognising our team's efforts. We are sorry you experienced issues with housekeeping during your stay. We strive to provide high standards at all times. We encourage you to contact our friendly reception team if you experience any issues during your visit. We look forward to welcoming you back.

10/10 (非常に良い)

Kaori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適で便利
快適でスタッフの対応もよい。図書館やショッピングセンターに近く、金曜日のマーケットも楽しめた。

10/10 (非常に良い)

Kaori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利で快適
快適でスタッフもフレンドリーでした

2/10 (非常に不満)

Andrew

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 7 泊滞在
Bilal Sarfrazからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Wendy,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Bilal SarfrazFront Office Supervisor

10/10 (非常に良い)

Leanne

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Leanne,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Bilal SarfrazFront Office Supervisor

8/10 (良い)

Elizabeth

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Close to where we needed to be
2023 年 9 月に 3 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Elizabeth,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

8/10 (良い)

Annette

良かった点 : 清潔度、客室の快適度
Quest Palmerston
Plenty of room, and good room facilities. Staff interaction was minimal but very helpful. Secure parking. Some outside noice at night but overall a good place to stay overnight.
2023 年 8 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Annette,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Linda

良かった点 : 清潔度、客室の快適度
2023 年 8 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Linda,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

6/10 (普通)

Jo-Ann

グループ旅行
良かった点 : 清潔度
The property is a bit dated. It was clean and comfortable. The staff were not particularly helpful, providing limited information on checkin and unable to answer questions about the carpark. Also, the safe in our room did not work and needed a new battery, but the reception staff didn't know how to do it. They advised that maintenance would come and sort it out the next day. They did not, in spite of follow-up queries. In any case, the safe was not secured, so was not a good place for valuables!!
2023 年 7 月に 5 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Jo-Ann,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

6/10 (普通)

Vicki

良かった点 : 清潔度、設備とサービス
The king bed was dreadful. We woke up sore every morning and didn’t have good night s sleep while there. Only had block out blinds in bedroom so the light from the shopping Centre across the room came through around the edges made room very light. No TV in bedroom.
2023 年 7 月に 8 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Vicki,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Melanie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient local to shops restaurant on site
2023 年 7 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Melanie,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Luanne

グループ旅行
良かった点 : 清潔度、客室の快適度
Palmerston
A great place to stay restaurant was great
2023 年 6 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Luanne,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Jeff

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
One of my favourite places to stay when in Darwin
2023 年 6 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Jeff,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

4/10 (不満)

Peter

カップルで旅行
Parking and access was great Room was disappointing air conditioning was not working very well and also has a restriction on the remote control only allowing down to 21c Also a dog was barking on the floor we stayed It was in one of the near by rooms called reception but still kept barking throughout the night Bad experience overall
2023 年 5 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Peter,Greetings from Quest Palmerston!We are Sorry to know that your overall experience at our hotel was not good. Thank you so much for your valuable feedback.I'm sorry about the inconvenience caused to you.I have conveyed your feedback & compliments to the hotel Manager.I look forward to welcoming you back with us.Kindly do not hesitate to write to us.Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Rachel

良かった点 : 設備とサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Kenneth

カップルで旅行
良かった点 : 清潔度、設備とサービス
Friendly helpful staff.
2023 年 4 月に 2 泊滞在

8/10 (良い)

kenneth

良かった点 : 清潔度、施設のコンディションと設備
Very nice
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Barbara

2023 年 1 月に 1 泊滞在

8/10 (良い)

Brett

家族旅行
良かった点 : 清潔度
Overall good
Nice motel, friendly staff, however the windows could be upgraded to double glaze to reduce the outside noise.
2023 年 1 月に 1 泊滞在

8/10 (良い)

clare

2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Natasha

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing customer service and very helpful.
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Olivia

2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Sanmogam

2022 年 10 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear Sanmogam,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

8/10 (良い)

Elizabeth Joyce

カップルで旅行
良かった点 : 清潔度、設備とサービス
Suited our needs to be close to visiting. Nice separate bedroom & usable kitchen. Furniture was worn & tired.
2022 年 9 月に 5 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear Elizabeth,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Victoria

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything about the property was excellent except for the phone that wasn’t functioning at all. Even after reporting it they never fixed it. So I had to use my mobile phone for communication. Shower door didn’t close properly so water was gushing out of the shower. If these little things could be attended to then the place would be close to perfection. Very clean and neat 4.7/5
2022 年 9 月に 5 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear Victoria,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Jeff

良かった点 : 清潔度、施設のコンディションと設備
Very nice place to stay ,has everything you need with a HomeStyle feeling staff are friendly helpful. Highly recommended this hotel
2022 年 9 月に 2 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear Jeff,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

8/10 (良い)

Peter

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and very comfortable. The staff were very helpful and accommodation excellent
2022 年 8 月に 7 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 10 月 26 日)
Dear Peter,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Padman

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly staff
2022 年 8 月に 5 泊滞在

10/10 (非常に良い)

Riccardo、Narraweena

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean room, comfy bed. Transport nearby. Groceries and restaurants nearby.
2022 年 7 月に 5 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 8 月 29 日)
Dear Riccardo,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

8/10 (良い)

Sabine

家族旅行
良かった点 : 清潔度、客室の快適度
Happy Tourist
Beautiful room, great kitchenette. Only thing wrong was no table top on outdoor setting. So had no where to put coffee cup on ect.
2022 年 7 月に 2 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 8 月 29 日)
Dear Sabine,Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.I do hope that we are able to welcome you back to Quest Palmerston soon.Kindly do not hesitate to write to us for any further assistance that you may require.Warm Regards,Waqas AslamFront Office Supervisor

10/10 (非常に良い)

Judi

良かった点 : 清潔度、客室の快適度
Highly recommended
We came to visit family in Palmerston. First time we have stayed at Quest but will definitely return. We chose a 1 bedroom apt which had everything we needed to be comfortable. Plenty of space and a large balcony. Spotless. Quiet. Pleasant and Helpful staff. Short walk to shops for supplies. Perfect! Will Definitely return.
2022 年 7 月に 8 泊滞在
Quest Palmerston からの返信 (投稿日 : 2022 年 7 月 20 日)
Dear Judi, Greetings from Quest Palmerston! We are delighted to know that your overall experience at our hotel was good. Thank you so much for your valuable feedback. I look forward to welcoming you back with us. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Waqas Aslam Front office supervisor

10/10 (非常に良い)

Haydn

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff were friendly, welcoming and helpful. Rooms were clean and more than adequate for my needs. Most enjoyable stay.
2022 年 7 月に 3 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 7 月 20 日)
Dear Haydn, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

8/10 (良い)

Peter

良かった点 : 施設のコンディションと設備
2022 年 7 月に 7 泊滞在

10/10 (非常に良い)

Jess

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great place to stay
2022 年 7 月に 1 泊滞在
Quest Palmerston からの返信 (投稿日 : 2022 年 7 月 20 日)
Dear Jess, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

10/10 (非常に良い)

Thea

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Great location if you have a car!
2022 年 6 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear Thae, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to us directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

10/10 (非常に良い)

Daniel

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’ll stay again any time: better than crowded old Darwin!
2022 年 6 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear Daniel, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to us directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

6/10 (普通)

Kathleen

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was good large comfortable lounge bed was good . TV was small and none in the bedroom.not much Tea and coffee the sugar was hard been there awhile . Have to pay for parking . Over priced for accommodation, to far from anywhere
2022 年 7 月に 1 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear Kathleen, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I'm sorry about the inconvenience about tea and sugar was not enough. you can get more from reception during the reception timing. Soon we will replace all old Tv to new one's. It is expensive due to dry season in Darwin. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to me directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office supervisor

6/10 (普通)

Colleen

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoy our stay as it was close to family, and the places we visited.
2022 年 6 月に 7 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear Colleen, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to us directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

4/10 (不満)

Tracey

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Poor room condition & lack of quality control. Too expensive for what was provided Won’t book again
2022 年 5 月に 9 泊滞在
Quest Palmerstonからの返信 (投稿日 : 2022 年 5 月 31 日)
Dear Tracey, Thank you for choosing to stay at Quest Palmerston and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was not good. Please provide us your mobile number where we can call and discuss the matter or you can call me on this number +61 470 510 540 . Kind Regards Hotel Manger

8/10 (良い)

Robert

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and comfortable Bit noisy at night with the locals.
2022 年 4 月に 3 泊滞在
Waqasからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear Robert, Thank you for providing feedback about your stay at Quest Palmerston. I’m thrilled that you enjoyed the experience staying with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Waqas Aslam Front Office Supervisor

8/10 (良い)

Karen

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Alot of yelling and banging outside in the evening, such a shame. I was given a paraplegic room, great services and access for people in wheelchairs, very clean. For my with a bad foot I slipped easily on the floor in the bathroom as the floor did not drain well, I had to lay towels on the floor, I was shocked that when I went to use the towel on the rack it was still wet, they had picked up from floor and hung up. The milk was outdated and for the week they never replaced my coffee sachets, I bought my own milk and coffee., rubbish bin very small and was overflowing before I left.
2022 年 4 月に 7 泊滞在
Waqasからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear Karen, Thank you for choosing to stay at Quest Palmerston and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. once again apologies for inconvenience and bad experience. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Waqas Aslam Front Office Supervisor

8/10 (良い)

Kelly

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room service was a MASSIVE let down! At over $200 a night I think the rooms should be serviced and don’t see how it being a weekend is a justification, that’s when the rates are the highest priced. Good location to activities/shopping/food, beds were okay, the pool ledge is extremely high and really unsafe for kids, and didn’t really feel safe at night. Reception staff were really nice.
2022 年 4 月に 3 泊滞在
Waqasからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear Kelly Thank you for choosing to stay at Quest Palmerston and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies for no housekeeping only on Sunday and public holidays. I have passed your comments to my manger. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Waqas Aslam Front Office supervisor

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The apartments are handy for longer stays with children so you can do some cooking yourself and have full fridge & kitchen facilities. Our room wasn't serviced once even though we wanted it to. Reception staff were very friendly in providing any extra items needed though.
2021 年 8 月に 4 泊滞在

8/10 (良い)

Ellise

2021 年 7 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

2021 年 6 月に 6 泊滞在

2/10 (非常に不満)

Patrick

出張
2021 年 6 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff are always friendly and helpful
2021 年 6 月に 1 泊滞在

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、客室の快適度
2021 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent spacious fully contained room. Range hood could do with an update, but everything else perfect
2021 年 6 月に 6 泊滞在