屋外プール、営業時間 7:00 ~ 22:00、サンラウンジャー

ザ スミス ホテル ダーウィンの口コミ

4 out of 5
ザ スミス ホテル ダーウィン
81 Smith Street, Darwin, NT

口コミ

8.6

非常に良い

評価 10 - 1001 件の口コミ中 469 件が非常に良い" "
評価 8 - 1001 件の口コミ中 383 件が良い" "
評価 6 - 1001 件の口コミ中 95 件が普通" "
評価 4 - 1001 件の口コミ中 29 件が不満" "
評価 2 - 1001 件の口コミ中 25 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Satomi

2023 年 12 月に 2 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2023 年 12 月 19 日)
Our team works hard to create a welcoming and comfortable environment for our guests, and it's always rewarding to receive positive feedback. We are thrilled to know that our efforts contributed to making your stay memorable.

10/10 (非常に良い)

Shugo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在

10/10 (非常に良い)

SHUGO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 2 月に 3 泊滞在
H Hotel Teamからの返信 (投稿日 : 2019 年 4 月 10 日)
Thank you.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
English summary at the end --> アパートメントタイプの部屋に泊まりました。掃除は3日に一回、リネン交換も3日に一回です。滞在3日だったのですが、むしろそれがよかった。タオルなども十分あるので、毎日交換しなくてもいいといつも思ってました。オーストラリアの中級ホテルによくあることですがソファなどは掃除が不足してました。でも部屋にはなんでもあるんです! 掃除機も、洗濯機も、乾燥機、アイロンにアイロン台、ディッシュウォッシャーに電磁調理台、電子レンジにトースターにコーヒーメーカー、もちろんお皿やコップやナイフにワインオープナーなんかも。部屋からはアラフラ海が見えて、空も広く広がってます。ベッドルームは完全別室、クーラーも天井の扇風機も2つづつ。ダーウィンの宿、進化しましたね! 次回もここに泊まります。Good in all respects, very clean except a bit of extra cleaning needed on sofa, but you got everything in the apartment type room, including a vacuum cleaner. The view of the sky and ocean was awesome. Can get a bit noisy facing the main street, but that can be said of all the accommodation in the central Darwin. Cafe on the ground floor handy and reasonable. Definitely my choice for the next visit to Darwin.
2019 年 2 月に 3 泊滞在
H hotel Teamからの返信 (投稿日 : 2019 年 3 月 29 日)
Hi Anon, We love the view from our apartments :) Thank you so much for the high five and yes definitely we would love to have you back with us!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, We just stayed few hours but we were happy.

10/10 (非常に良い)

Annette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Rishからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at H on Smith hotel

10/10 (非常に良い)

Katie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is great! It's only the area outside the hotel you need to be careful. I'm a female solo traveller and was told by receptionist to not be out after 8pm as the area isn't safe
2024 年 3 月に 2 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient. We understand the importance of being close to everything, and we're glad that our location met your needs. Additionally, we appreciate your mention of our pricing. We strive to offer competitive rates while maintaining the quality and comfort our guests expect. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 (良い)

Charlie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good Hotel. I would have given this an 5 Stars but no complimentary bottled water was provided at all. Unless you want to pay $6 for 500ml bottle of water…
2024 年 2 月に 4 泊滞在
Rishからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be good overall. We truly value your input regarding the complimentary bottled water, and we apologize for any inconvenience caused. Your comments will be taken into consideration as we continually strive to enhance our guests' experience. We hope to welcome you back in the future and provide an even more enjoyable stay.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, tidy, good view and easy to check-in.
2024 年 3 月に 1 泊滞在
Eddie Zafarからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Stephen,Thank you for taking the time to share your feedback on your recent stay at H On Smith Hotel in Darwin City. We are delighted to hear that you found our hotel clean and tidy, with a good view. It's wonderful to know that your check-in process was smooth and easy.Providing a positive experience for our guests is our top priority, and your comments reassure us that we are on the right track. If you have any additional feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know.We appreciate your choice in staying with us, and we look forward to hosting you again in the future.Safe travels!Best regards,Eddie ZafarFront Office ManagerH On Smith Hotel

10/10 (非常に良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful Hotel. Staff very obliging. Rooms large and well appointed. Hotel is well priced .Convenient for Darwin city.
2024 年 2 月に 3 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 3 月 2 日)
It sounds like you found a gem of a hotel! A combination of obliging staff, spacious and well-appointed rooms, plus a convenient location at a reasonable price makes for a fantastic stay. Darwin city must have been a breeze to explore from there. If you have any other travel plans or need further assistance, just let me know!

10/10 (非常に良い)

Heather

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Central, convenient and clean hotel. Very comfortable bed and great showers
2024 年 2 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 3 月 2 日)
I'm glad to hear you had such a pleasant stay! A central, convenient, and clean hotel with comfortable beds and great showers sounds like the recipe for a perfect trip. Hopefully, you got the rest and relaxation you were looking for. If you need any more recommendations or assistance for future travels, feel free to ask!

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Check billing and booking details.
Nice place have stayed a few times before. Always an issue with billing though. Breakfast was included in booking they said it wasn't, I had to show them it was. Someone had charged a meal to my room that wasn't me. Seems to happen to often and starting to wonder if they think they can get away with it.
2024 年 2 月に 2 泊滞在
Eddie Zafarからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest,Thank you for choosing to stay with us again at H On Smith Hotel, and for taking the time to share your feedback. We genuinely appreciate your loyalty.We sincerely apologize for any inconvenience you experienced with the billing and booking details during your recent stay. It is disheartening to hear about the issues you encountered, and we want to assure you that we take such matters seriously.To address this promptly and ensure a resolution, we kindly encourage guests to speak with the Manager on Duty during their stay. Our team is committed to maintaining the highest ethical standards, and any discrepancies in billing or charges are thoroughly investigated. We understand the importance of transparency and accountability in these matters.While we strive for perfection, occasional human errors may occur. Rest assured, it is not a reflection of our usual standards. We appreciate your understanding and patience in bringing these concerns to our attention.We would be grateful for the opportunity to discuss your experience further. Please feel free to contact the hotel directly and ask for the Manager on Duty, who will be more than happy to assist in resolving any outstanding issues.Once again, we appreciate your continued patronage and look forward to the chance to make amends and welcome you back for a seamless and enjoyable stay.Best regards,Eddie ZafarH On Smith Front Office Manager

8/10 (良い)

Rod

Good
2024 年 2 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Liam

2023 年 12 月に 8 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 1 月 1 日)
hanks so much for taking the time to leave a review about our hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!

10/10 (非常に良い)

Rose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 1 月 1 日)
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.

10/10 (非常に良い)

Rod

Easy
2023 年 12 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2023 年 12 月 23 日)
we appreciate your feedback and thank you for choosing Hon smith. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2023 年 12 月 19 日)
Our team works hard to create a welcoming and comfortable environment for our guests, and it's always rewarding to receive positive feedback. We are thrilled to know that our efforts contributed to making your stay memorable.

10/10 (非常に良い)

prabin

2023 年 12 月に 2 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel, and we sincerely appreciate your review

8/10 (良い)

Adam

2023 年 12 月に 1 泊滞在
Akash Jasani Duty Manager からの返信 (投稿日 : 2024 年 1 月 1 日)
our kind words about our hotel we are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

10/10 (非常に良い)

Frank

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic value for money- and pleasant quiet stay. The warm welcoming guys at reception make you feel at home away from home.
2023 年 11 月に 1 泊滞在
Schery からの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Frank,Thanks for sharing your feedback.We are glad that you enjoyed and appreciate our service.We look forward to be seeing you again in your future stay.Best Regards,

8/10 (良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 5 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Paul,Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Best Regards,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 (非常に良い)

Frank

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at H are wonderful and go outbox their way to accommodate your needs - the Hotel is great value for money.
2023 年 11 月に 2 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Frank,Thank you so much for your kind words and positive feedback about your experience at H. We are delighted to hear that our staff went above and beyond to accommodate your needs. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts have made your stay enjoyable.Your satisfaction is our greatest reward, and we look forward to the pleasure of hosting you again. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share them with us.Thank you once again for choosing H. We appreciate your business and the opportunity to serve you.Best regards,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

2/10 (非常に不満)

craig

2023 年 11 月に 2 泊滞在
AKASH JASANI DUTY MANAGERからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 (非常に良い)

Alison

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely room, clean and comfortable beds and spacious bathroom. Loved the pool and outdoor area and parking.
2023 年 11 月に 2 泊滞在
AKASH JASANI DUTY MANAGERからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Ricky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value for money
2023 年 11 月に 1 泊滞在
Scheryからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Ricky,Thank you for your feedback. We are glad that you enjoyed your stay with us.We look forward to be seeing you in your future stay.Regards,Schery

4/10 (不満)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff we great and friendly but didn’t have a great stay in general. The aircon was SO cloud I had to turn it off at night, the plumbing from the room above was also really loud. On the second day for some reason there was a really strong ammonia/chemical smell in the room, smelled like it was coming from the the vents and was awful to sleep in.
2023 年 11 月に 2 泊滞在
Scheryからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Stephanie,We apologise for your concern.This comment of yours will be investigated by our management to improve our service to our guest. We look forward to be seeing you in the future.

8/10 (良い)

Leanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and a comfortable room.
2023 年 10 月に 4 泊滞在
Scherymae Dumas からの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Leanne,Thank you for your feedback.We are glad that you enjoyed your stay.We look forward to be seeing you again soon.Regards,

10/10 (非常に良い)

Stuart

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good central location. Low price but great rooms, larger rooms than other hotels.
2023 年 10 月に 2 泊滞在
Scheryからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Stuart,Thank you for your feedback.We are glad that you had enjoyed your stay with us.We look forward to be seeing you again in the future.Regards,

10/10 (非常に良い)

Krystal

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great place to stay
H on Smith was great! We stayed with a large group for a week and enjoyed the comfortable rooms and pool! Service was also excellent which included a last minute overnight when our flight was cancelled. Location was awesome. Minutes from the Esplanade and easy access to the waterfront, downtown and Mindil Beach. Highly recommend.
2023 年 9 月に 6 泊滞在
Scheryからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Krystal,Thank you for your feedback.We are glad to hear that you enjoyed your stay with us.We look forward to be seeing you again in your future stay.Regards,

8/10 (良い)

MIKE

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Scheryからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Mike.Thank you for your ratings.May we know any comments or suggestions for the improvement of our service?Regards,

10/10 (非常に良い)

Drew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Duty Manager からの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Akash Jasani

6/10 (普通)

Pooria

出張
2023 年 9 月に 2 泊滞在
Duty Manager からの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Akash Jasani

10/10 (非常に良い)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite/close to town & waterfront
2023 年 9 月に 5 泊滞在
DUTY MANAGER からの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AKASH JASANI

6/10 (普通)

Greg

I found the property to be expensive for what it offers
2023 年 8 月に 10 泊滞在
Duty Manager からの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Akash Jasani

6/10 (普通)

Richard

3 star not 4.
An OK hotel but definitely not 4 star. More like a 3 star motel. Room good size but furniture and fixtures give impression of cheapness and carpet stained. Position good. Nothing terrible but pretty average.
2023 年 8 月に 3 泊滞在
Duty Manager からの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Akash Jasani

8/10 (良い)

Jennifer Frances

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A really lovely place to stay as close to everthing and a pick up point for all my day trips. Just a couple of negatives. The bathroom ceiling fan didnt work, you couldnt fit the kettle under the bathroom tap to fill the kettle and the air con was set at 17, the lowest, and was only just adequate. Otherwise, yes Id stay there again.
2023 年 8 月に 7 泊滞在
Duty Manager からの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Akash Jasani

10/10 (非常に良い)

Timothy

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There was an issue with the booking through the hotels.com app after a change in dates of the booking whereby H hotel were not advised. There was no booking on my arrival. Fortunately they had a vacant room they were able to prepare to fill this request. The manager was extremely professional in dealing with the matter. The hotel is centrally located in Darwin city close to main strip and bars and restaurants. The hotel itself has a restaurant and the food there was well above par. Rooms are comfortable and perfect for a business trip. I have stayed here previously and would stay again.
2023 年 8 月に 4 泊滞在
Scheryからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Timothy,Thank you for your positive feedback.We are glad that you enjoyed your stay with us.Looking forward to be seeing you in your future stay.Regards,Schery

8/10 (良い)

Grant

良かった点 : スタッフとサービス
Some maintenance issues, nice pool area.
We stayed 1 night in room 808 then went on a tour for overnight then came back & were in room 910 for 2 nights. Some aspects of the hotel are quite nice but others are problematical. The swimming pool area & free towels from reception & the cool water at reception are nice. Has a large restaurant, can be noisy and bar is good with good service & you can get have in or take out expresso coffees. The food was ok. We did our own thing for breakfast but had 1 dinner there. Close by is a large supermarket & in the street behind lots of bars & restaurants. Room 808 was nice with a desk area & places to plug your phones etc in. The room smelt fresh if slightly over perfumed. The next comment applies to both rooms. The sheets are a bit course, the air conditioner makes gurgling sounds about every half hour & while the black out curtains work well the room has way too many LED control lights on.. aircon, TV, wifi, phone, smoke detector - flashes every 5 seconds. The toilets cisterns need their flush washers replacing as every so often they suddenly fill up a small amount. Room 910 doesn’t have the work desk module, smelt dank & unpleasant, I think partly from the floor over flow drain in the bathroom & the aircon gurgling was worse. There’s a fridge in the room but no ice, selection of tea but just instant coffee. Some of the LED control lights in the lift don’t work as you need to use your key card to access your floor. This lack of LED’s working is confusing. Stay again, unsure.
2023 年 8 月に 1 泊滞在
Scherymae Dumasからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Grant,Thank you for your honest feedback.We appreciate your honest review as this may help us in order to improve our service to our guest. We are glad to hear that you enjoyed your stay however we apologise for there are some part of our service that doesn't meet your expectation. Your concern will be assess by our management as soon as possible. Hence, if we could win your trust back we would love to see you back in yur future stay.Regards,

8/10 (良い)

Pamela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Scherymae Dumasからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Pamela,Thanks for your ratings.May we know if there's anything you can speak to us with regards to our service, we are very happy to know as this may help us in order to improve our service to our guest. We look forward to be seeing you in your future stay,Regards

8/10 (良い)

Suzanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great city location, walking distance to Mitchell St, Mall and Waterfront. A bit dated, could do with a revamp. Bar/Dining Rpom shut some nights without reason
2023 年 8 月に 7 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 8 月 10 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

2/10 (非常に不満)

Elisa

気になった点 : スタッフとサービス、施設のコンディションと設備
No hot water to have a shower, when I reported it to the receptionist as I checked out there was no offer of a discount. Not even an apology! Also booked and paid for 2 nights, changed to 1 and was apparently refunded. Still waiting for the refund! Terrible hotel.
2023 年 7 月に 2 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 (非常に良い)

Alexandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location and a perfect base to explore the Darwin area.
2023 年 7 月に 3 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 (非常に良い)

Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gt customer service. We had a late flight and were able to access the facilities ie pool and bar during the day. We would highly recommend and will use again when next in Darwin
2023 年 7 月に 1 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 (非常に良い)

Ilka、Robin Falls

2023 年 7 月に 1 泊滞在
Eddie Zafarからの返信 (投稿日 : 2023 年 8 月 10 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

6/10 (普通)

Tom

良かった点 : 清潔度、スタッフとサービス
Very average hotel at premium price
2023 年 7 月に 4 泊滞在
Scherymae Dumasからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Guest,Thank you for your honest review.We appreciate your feedback as this may help us in order to improve our service. When it's dry season everything in Darwin is quite on an average rate. We apologise for it doesn't meet your expectation hence we have done our best with our service and we look forward to be seeing you in your future stay.Regards,

8/10 (良い)

MICHAEL

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 7 月に 2 泊滞在
Scherymae Dumasからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Michael,Thank you for your feedback.We appreciate your review as this may help us in order to improve our service.We look forward to be seeing you in your future stay.Regards,

6/10 (普通)

Elvira

良かった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 6 泊滞在
Scheryからの返信 (投稿日 : 2023 年 7 月 20 日)
Hi Elvira,Thank you for your feedback.We appreciate your review as this may help us in order to improve our service.We look forward to see you back in your future stay.Regards,

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Scherymae DUMASからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Guest,Thank you for your feedback.We are glad that you enjoyed your stay with us.We hope to see you back in your future stay.Regards,