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タウンプレイス スイーツ バイ マリオット ダラス ラス コリナスの口コミ

3 out of 5
タウンプレイス スイーツ バイ マリオット ダラス ラス コリナス
900 W Walnut Hill Ln, Irving, TX

口コミ

8.4

とても良い

評価 10 - 622 件の口コミ中 319 件が非常に良い" "
評価 8 - 622 件の口コミ中 181 件が良い" "
評価 6 - 622 件の口コミ中 60 件が普通" "
評価 4 - 622 件の口コミ中 30 件が不満" "
評価 2 - 622 件の口コミ中 32 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフの対応良好
大雨が降ったときに雨漏りがあった。ただし直ぐ部屋を変えてくれるなど、スタッフの対応はよく、全く問題なかった。一点、朝食スペースの机の配置を変えると、もう少し席に座れる人が増えると思う。(4人席＝2人席x2のテーブルを離すなど) ビジネスの1人客が多いので、4人席はそれほど必要ない。
2017 年 6 月に 8 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good
ビジネスでの利用。近隣はガソリンスタンド、Pharmacy、レストラン等あり便利。スタッフも対応良く、滞在に何の問題もなし。
2017 年 6 月に 4 泊滞在

10/10 (非常に良い)

gary、arlington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second time at this hotel . Great breakfast , gym , staff and room !
2024 年 5 月に 3 泊滞在

8/10 (良い)

Kelly Rae

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was pretty chill hotel to stay at. Only issue I had was when housekeeping came in while I was still in bed on one of my days and I not to have my room serviced. And it was done anyway. Other than that the staff was friendly and did their jobs professionally and kindly. We (my cousin and I) were also waiting for a package that arrived on the 15th of may but has not been found. Overall it is a great place to stay.
2024 年 5 月に 4 泊滞在
Prathamからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your review. We greatly appreciate it. We look forward to seeing you when travel brings you back to the area.

10/10 (非常に良い)

Ronald

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great
2024 年 5 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your review. We greatly appreciate it. We are so glad you had a wonderful stay and we hope to see you again when travel brings you back to the area.

8/10 (良い)

Madison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice stay. The only issue we had was we did see one roach, but I’m hoping it was just because of the thunderstorm since we were on the first floor. Everything else was great!
2024 年 5 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your review! We greatly appreciate it. W are glad you had a great time with us. We will see you again when travel brings you back to the area

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and very clean
2024 年 4 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your review! We greatly appreciate it. We hope to see you again in the future when travel brings you back to the area

8/10 (良い)

Tracie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was nice! Had a small kitchen. The room was clean and had no issues at all staying here. I would definitely recommend and stay here again.
2024 年 4 月に 2 泊滞在
Jeaneneからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank You for the wonderful review. I'm glad you enjoyed your stay with use.

10/10 (非常に良い)

Sabrina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great amentities, clean room, helpful staff.
2024 年 4 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you so much for your review. We greatly appreciate your feedback. We look forward to seeing you when travel brings you back to the area

6/10 (普通)

Jimmy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel. Was clean. My last day there, somehow a huge cockroach was in the bathroom. Probably came in thru the shower drain. Make sure you keep the drains covered when not in used. Keep pests and other small animals out
2024 年 3 月に 5 泊滞在
TownePlaceからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future. We will also take your feedback under consideration

8/10 (良い)

Hortencia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Having access to Big bottles of champu and hair conditioner is a plus.
2024 年 3 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

6/10 (普通)

Rachel

2024 年 3 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future when travel brings you back to the area

10/10 (非常に良い)

Ralph、Huntsville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall a nice place. Would stay again.
2024 年 2 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

10/10 (非常に良い)

Savitha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean room, good breakfast.
2024 年 2 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

10/10 (非常に良い)

gary、arlington

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding gym , breakfast, room ,and staff
2024 年 2 月に 5 泊滞在
Prathamからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

6/10 (普通)

Shane

家族旅行
良かった点 : 清潔度、スタッフとサービス
Located in a good area. The hotel was clean, it is just a well dated establishment. It was fine for a nights stay.
2024 年 2 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for your review, we greatly appreciate your response. We are currently getting ready to go under renovations. I hope you have a great rest of your day! We hope to see you again!

2/10 (非常に不満)

Ryan、Columbus

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bad
2024 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello, Mrs. Bissell We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that adhering to hotel policies is crucial to maintaining a seamless and enjoyable experience for all our guests.We regret that there were challenges in meeting your expectations regarding our policies. Please accept our apologies for any frustration this may have caused. We value your feedback, and your concerns will be shared with our team to address and improve our services.We genuinely hope you will consider giving us another opportunity to make amends and enhance your overall experience. Your satisfaction is our priority, and we are committed to ensuring a more enjoyable stay for you in the future.Thank you for bringing this to our attention, and we look forward to the possibility of welcoming you back to our hotel.

10/10 (非常に良い)

Deloise

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you so much for your review. I greatly appreciate your feedback. We look forward to seeing you again.

10/10 (非常に良い)

Kolby

2024 年 2 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you so much for your review. We greatly appreciate your feredback. We look forward to seeing you again!

10/10 (非常に良い)

Rachelle

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Calm Business Trip
Had a really great time. The room was excellent and the environment was calming.
2024 年 2 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

10/10 (非常に良い)

Thomas

2024 年 1 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future

2/10 (非常に不満)

Tigest

グループ旅行
気になった点 : スタッフとサービス
Bad customer service
While I have stayed at the hotel before with no issues, this time we were charged room damage fees for something we didn’t even do. The manager, Mr. Patel, was not helpful and didn’t even bother to review cameras to confirm what we said. The customer service we received about this issue was terrible.
2024 年 1 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2024 年 2 月 3 日)
Good Morning, I hope you are doing well. I am working on this case but cannot move forward because you have provided nothing to me that we had asked you to provide. I will send you an email. Have a good and wonderful day.

4/10 (不満)

michelle

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The refrigerator made an extremely loud buzzing sound that didn’t stop the whole time I was there. Also, roaches in the bathroom shower.
2024 年 1 月に 1 泊滞在
TownePlaceからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for your feedback. Guest satisfaction is our top priority. We will be getting this looked over immediately. We are truly very sorry this had happened. We hope you have a great rest of your day

8/10 (良い)

Deborah A

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank You so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we are hoping to see you again.

10/10 (非常に良い)

Uche

2023 年 12 月に 16 泊滞在
Prathamからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you so much for taking your time to review our hotel. We greatly appreciate your feedback. We are so glad that you had a great stay and we are looking forward to seeing you again. Have a wonderful day!

10/10 (非常に良い)

Juan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2024 年 1 月 7 日)
Thank you so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we look forward to seeing you in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you so much for your review! We greatly appreciate your feedback. I am very glad that you had enjoyed your stay with us. We would love to see you again when travel brings you back to the area

10/10 (非常に良い)

Tracy

2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 25 日)
Thank you so much for taking your time to review our hotel. We see that you enjoyed your stay and are glad to have had you as our guest! I hope you have a wonderful day and Merry Chrismas!

10/10 (非常に良い)

Leo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for responding to our reviews with great feedback. We greatly appreciate your feedback. We hope to see you again soon!

8/10 (良い)

Simon

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Reasonable Standard Stay in Irving
Hotel is ok, surrounding area has limited options for food and drink. Breakfast is not the best.
2023 年 11 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

8/10 (良い)

Dorothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The toilet was nonfunctional for a day and a half. They fixed it eventually, but wouldnt let me hsve a different room.
2023 年 12 月に 4 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

8/10 (良い)

Olice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff is great property is nice I felt safe place is very clean I would recommend this place
2023 年 12 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

10/10 (非常に良い)

LEO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 (非常に良い)

Glenda

2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 (非常に良い)

Erica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice stay
It was what I needed it to be for the weekend! Ever one was very nice 😊
2023 年 12 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

8/10 (良い)

Tom

2023 年 11 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

10/10 (非常に良い)

liz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2023 年 12 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 (非常に良い)

Eve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just book it
Had a great experience it was our first time staying here, and we loved how clean it was it also had everything we needed from Plates, to kitchen appliances. We will definitely stay again.
2023 年 11 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 (非常に良い)

liz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2023 年 11 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

8/10 (良い)

Purevdorj

2023 年 11 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 (非常に良い)

Javier

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place for the money I would recommend this to family and friends
2023 年 11 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 11 月 24 日)
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

8/10 (良い)

Oluwatoyin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2023 年 11 月に 1 泊滞在
Prathamからの返信 (投稿日 : 2023 年 11 月 24 日)
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 (非常に良い)

David Hugh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2023 年 11 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2023 年 11 月 24 日)
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

4/10 (不満)

Logan

家族旅行
気になった点 : 清潔度、スタッフとサービス
Find a better suite
Housekeeping didn't come yo our room one ting in our four day stay. We needed towels and trash removed but they never came. On our last day there the complementary breakfast was out of everything but cereal and breads.
2023 年 11 月に 3 泊滞在
Hotel GMからの返信 (投稿日 : 2023 年 11 月 20 日)
Hi Logan, thank you for your feedback. I have spoken with the housekeeping manager and we are working together to improve the services especially with regards to what was mentioned here as this is below our standards.

10/10 (非常に良い)

KATHLEEN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick check in fresh baked cookies and fresh coffee available clean room and nice property
2023 年 11 月に 2 泊滞在
Prathamからの返信 (投稿日 : 2023 年 11 月 18 日)
Thank You so much for your review! I hope you have a wonderful day!

10/10 (非常に良い)

Eilish

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Value for money. Great staff team, really friendly and helpful.
2023 年 11 月に 3 泊滞在
Prathamからの返信 (投稿日 : 2023 年 11 月 11 日)
Thank you so much for your review! We are so glad you had a great time with us. We hope to see you again!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Hotel GM からの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for your feedback. We look forward to your next stay with us in the future.

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Won’t be back.
The stay started off okay. That turned quickly, we woke up the first morning here and the roof was leaking from an already patched spot and the smoke detector. I wish I would have took pictures but in the moment I did not think about it. I contacted from desk and their first response was “I’ll send maintenance up to patch it”. Um, no thank you, I would rather switch rooms. Which in return made us miss some of our plans because we had to switch rooms. The new room was I a completely different building. We had to move all our stuff in the pouring rain. When we get to the new room we are smacked with an odor that lingered the whole stay and got worse when the air conditioning was on. There were spots on the comforter, a couple of the outlets were not working for us, and the walls are paper thin. You could hear everything the people in neighboring rooms were saying and doing. Also, being in this separate building means we have to walk outside each time we need to go to the front desk, gym, laundry, ice, breakfast, etc. The last night here the hallway started smelling like paint thinner or remover, but no renovation being done. All in all, we will not be back to this hotel. The manager also is unresponsive and unwilling to help.
2023 年 10 月に 3 泊滞在
Hotel GM からの返信 (投稿日 : 2023 年 11 月 2 日)
Hello,Thank you very much for your feedback. This definitely below our standards fortunately we do not get a lot of these type complaints so I will have engineering looking into this right away. We are also going into full renovations in a few months so it may be worth coming back next to see our new look.

10/10 (非常に良い)

Javier

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I like the property so much I will be back
2023 年 10 月に 1 泊滞在
Hotel GM からの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your feedback. We very happy and please that you enjoyed your stay. We look forward to seeing you again if your plans lead you in this direction.