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スプリングヒル スイーツ ダラス ダウンタウン / ウエスト エンドの口コミ

3 out of 5

口コミ

8.0

とても良い

評価 10 - 1002 件の口コミ中 458 件が非常に良い" "
評価 8 - 1002 件の口コミ中 251 件が良い" "
評価 6 - 1002 件の口コミ中 127 件が普通" "
評価 4 - 1002 件の口コミ中 101 件が不満" "
評価 2 - 1002 件の口コミ中 65 件が非常に不満" "

8.0/10

清潔度

8.6/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

6/10 (普通)

Noriyuki、New York

出張
小型のキッチンがある機能的な部屋。やや年季が入っているものの清潔感はあった。無料の朝食や割高ながらロビーの売店、宿泊客用のランドリーもあり、まずまず快適。ただ、建物内にレストランはなく、ルームサービスもなかった。1ブロック行けばウエストエンドのレストラン街があるからなんとかなるが、エリア的に夜に1人では出歩きたくない雰囲気だった。車移動の宿にしては駐車場が高すぎ、微妙。
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
簡易キッチン付きの機能的なお部屋と清潔感がご期待に応えられ、大変嬉しく思います。また、無料の朝食やランドリーサービスなどの設備が便利だと感じていただけて大変嬉しく思います。ホテル内でお食事ができることの意義は十分に理解しております。館内レストランの不在により、ご迷惑をおかけして申し訳ございませんでした。近隣には飲食店が数多くあり活気に満ちていますが、時には店内での食事の快適さが何にも代えられないことを私たちは知っています。駐車料金に関しては、最高のセキュリティを提供するように設計されており、現地の料金と同等です。ご経験を共有していただきありがとうございます。あなたのフィードバックは、さらなる改善に確かに役立ちます。

6/10 (普通)

HIROTO

グループ旅行
気になった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for sharing your feedback, Hiroto!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2020 年 9 月 14 日)
Thank you for your feedback, we are so glad you enjoyed your stay!

8/10 (良い)

Me、Tokyo

出張
良かった点 : スタッフとサービス
The room was big but quite dark. They can do better with lighting.
2019 年 10 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2019 年 11 月 4 日)
Dear Guest, thank you for choosing the SpringHill Suites Dallas Downtown/West End. It seems from your rating that you had an overall great stay and that you were impressed with the size of the room. However, we also welcome your valuable feedback about the lighting and we look forward to hosting you again. Sincerely, Debbie Diaz, General Manager

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place and affordable.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Eduardo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms need hooks on walls and bars on sink furniture to be able to hang clothes and towels
2024 年 5 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Eduardo, thank you for your valuable feedback. The team at SpringHill Suites by Marriott Dallas Downtown/West End appreciates your input and will take your suggestions into consideration. We hope to welcome you back soon!

10/10 (非常に良い)

Dorothy、Livermore

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only negative is that the parking is off site and is a bit of a problem to have someone pick you up as there is no street parking right in front of the hotel. But, staff was very helpful in helping me navigate solutions.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Dorothy, thank you for your feedback. At SpringHill Suites by Marriott Dallas Downtown/West End, the team is delighted to hear you found them helpful. We're glad you enjoyed your stay overall and hope to make your next visit even better.

10/10 (非常に良い)

Cortes

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Cortes, the team at SpringHill Suites by Marriott Dallas Downtown/West End is thrilled you had a good stay. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Natoshia、Duncan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is located directly across from the Dallas Aquarium. It is within walking distance to several restaurants and the American Airlines Center. The hotel room was clean and spacious. The breakfast was good. The staff was extremely friendly and helpful. I would definitely stay there again and recommend it to anyone wanting to stay in the area.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Natoshia, thank you for highlighting the prime location of SpringHill Suites by Marriott Dallas Downtown/West End. It is nice to hear you enjoyed the clean and spacious room, breakfast, and especially our friendly and helpful team members. We look forward to your next visit and appreciate your recommendation!

10/10 (非常に良い)

Melisa、Republic

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in town for the NBA game that started at 2 PM. The staff was extremely kind and we were able to check in early (wasn't expecting to be able to - mainly wanted to park at the hotel and walk to the arena). The rooms/beds were comfortable and the hotel was close to all that we needed so we didn't have to get out and drive.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Melisa, it's delightful to know your stay at SpringHill Suites by Marriott Dallas Downtown/West End met your expectations. It's wonderful you found our team members accommodating and our location convenient for your needs. We're glad the comfort of your room added to your enjoyment as well. We look forward to creating another memorable experience for you on your next visit.

10/10 (非常に良い)

Crystal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay here. The staff were welcoming and polite. If I’m in Dallas again, will definitely stay here again.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Crystal, we're thrilled to hear that you had a fantastic stay at the SpringHill Suites by Marriott Dallas Downtown/West End. It's great that our team members' warm and courteous service made your stay even more enjoyable. We eagerly look forward to welcoming you back should your travels bring you back to Dallas again. Safe travels until then!

8/10 (良い)

Edith

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The price was good. Good breakfast. Convenient to down town.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Edith, it's wonderful to know you found SpringHill Suites by Marriott Dallas Downtown/West End to be good value with a satisfactory breakfast and a convenient location near downtown. We appreciate your review and hope to see you again in the future.

8/10 (良い)

Alex

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Alex, thank you for taking the time to rate SpringHill Suites by Marriott Dallas Downtown/West End. We are glad you had a positive experience. We appreciate your feedback and hope to welcome you back in a future visit.

10/10 (非常に良い)

Jobe

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is great - easy experience
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Jobe, it's wonderful to hear that you had such a smooth stay at SpringHill Suites by Marriott Dallas Downtown/West End. We pride ourselves on our team members' dedicated and personable service. We look forward to welcoming you back for another seamless experience in the future.

8/10 (良い)

Viktoriya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Viktoriya, thank you for choosing SpringHill Suites by Marriott Dallas Downtown/West End and for your high rating. We appreciate your support and would be thrilled to welcome you back. Safe travels!

8/10 (良い)

KaTina、Sherwood

家族旅行
良かった点 : スタッフとサービス
Average.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for sharing your feedback. We would love to hear if there's anything specific you think would have improved your stay. We're always looking for ways to enhance our guest's experiences. We hope to see you again soon, improving from average to exceptional.

10/10 (非常に良い)

Jesus Antonio

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Jesus Antonio, thank you for rating your stay at SpringHill Suites by Marriott Dallas Downtown/West End so highly! We're thrilled to hear that you had a great experience. We're looking forward to welcoming you back soon.

10/10 (非常に良い)

Pam

家族旅行
良かった点 : 清潔度、設備とサービス
Very clean and comfortable. Wish they had a waffle iron with breakfast
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Pam, it's fantastic to hear that you appreciated the cleanliness and comfort at SpringHill Suites by Marriott Dallas Downtown/West End. We also note your suggestion about a waffle iron for breakfast and will consider your feedback as we continuously seek to enhance our guests' dining experiences. We hope to welcome you back again soon!

10/10 (非常に良い)

Evelyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is really nice place, everything is clean and super comfortable, the only thing you have to know in advance is that vallet parking is kind of mandatory because there is no parking lot for the hotel.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Evelyn, it's wonderful to hear that you enjoyed your stay at SpringHill Suites by Marriott Dallas Downtown/West End, particularly the cleanliness and comfort of our facilities. We appreciate you flagging the valet parking for the benefit of future guests. We hope to welcome you back soon for another enjoyable stay.

10/10 (非常に良い)

xueping

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shopping
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Thanks for the perfect rating, Xueping! We can't wait to see you again soon for another amazing experience at SpringHill Suites by Marriott Dallas Downtown/West End. Have a great day!

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Alison, it's wonderful to learn about your perfect rating for the SpringHill Suites by Marriott Dallas Downtown/West End. We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the near future. Thank you for choosing us for your stay in Dallas.

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved this hotel and would highly recommend it! The staff were wonderful, the room was HUGE, and the facilities were fantastic! Breakfast was also excellent! The area is quiet, very safe and close to historic sites and fascinating museums. I wouldn’t consider staying anywhere else in Dallas - this place is a gem!!!
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Scott, thank you for your enthusiastic comments about SpringHill Suites by Marriott Dallas Downtown/West End! We're thrilled that you loved our spacious rooms, delightful breakfast, and unique location near local attractions. Hearing that our team members made your stay wonderful gives us immense joy. Your recommendation means the world to us and we look forward to welcoming you back during your future visits to Dallas.

10/10 (非常に良い)

Dean、Easley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was super convenient to American Airline's arena. We were there for hockey game and the walk was short to food and game. The following day the tram was close by but in the end we used the city scooters (pay as you go) and had a great time. My two boys really enjoyed the corner room with its cool city line view at night. Breakfast room was big and clean, the room was spacious and clean. Nothing not to like - it was perfect! Would choose this hotel again.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Dean, we're thrilled to hear that you found your stay at SpringHill Suites by Marriott Dallas Downtown/West End to be so enjoyable. It's wonderful that the hotel's location, from its proximity to American Airlines arena to various dining options, added convenience to your visit. Likewise, we're glad to know the corner room and its impressive city skyline view at night greatly contributed to the enjoyment of your stay. It's fantastic to read that you found our breakfast area and hotel rooms spacious and pristine. We can't wait to welcome you and your family back in the near future!

8/10 (良い)

Louis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sick ass room and view
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Louis, we're delighted to hear that you enjoyed your stay at SpringHill Suites by Marriott Dallas Downtown/West End. It's excellent that the room and the view added to your experience. We hope to see you again soon!

6/10 (普通)

Rand

小さなお子様連れの家族旅行
First glance upon walking in from the parking lot is that it looked clean. The first red flag was the access card required to enter the lobby from the street. Staff was polite. Second red flag was the shower was not properly cleaned as we found a few hairs on the walls of the shower. Room was spacious, but we did pay for that. Third red flag was the dirt and dust and debris found on the side of the left side queen bed between the bed and ac unit, as if no one had vacuumed there in a few weeks.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Rand, it's unfortunate to hear that your stay didn't meet your expectations. It's important to us that we create a welcoming environment for our guests hence the use of access cards for secure entry. We're glad you found our team members polite. We apologize for any shortcomings in the cleanliness of your room. This is an area of our operation that we take very seriously and your feedback will be shared with our housekeeping team to ensure all key areas are attended to. We appreciate you highlighting the positives like the spacious room and hope these elements can be a foundation for a better stay next time.

10/10 (非常に良い)

José Miguel Portilla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
José, thank you for choosing SpringHill Suites by Marriott Dallas Downtown/West End. We're delighted to see that you've had an excellent stay. Our team appreciates your rating and we look forward to welcoming you back for an equally pleasant experience. Safe travels!

8/10 (良い)

Beau

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for the 4/5 rating, Beau!We are excited to see that you had an enjoyable experience at SpringHill Suites by Marriott Dallas Downtown/West End. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was lovely, I had seen photos which included a pool but then was informed it had been closed for a long while now so that was disappointing. Otherwise it was comfortable, quiet and very convenient to the west end & the aquarium.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Barbara, it's great to hear you found the team members at SpringHill Suites by Marriott Dallas Downtown/West End to be delightful, and that you enjoyed the serene environment and easy access to nearby attractions. We regret any confusion regarding the pool's availability. We're already looking to improve the clarity of our features and facilities so guests can make an informed choice. We're looking forward to welcoming you back for another delightful stay.

8/10 (良い)

STEVEN C

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our one week stay. Good location. Others noted parking was not good, but if park in the lot across the street you will be fine. Daily rate includes in and out privileges. I will give credit to the hotel's valet parking people for telling me about this option vs. the hotel's pricey valet option that does not include full in and out privileges. The area seemed safe to me.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Steven, we're thrilled to hear that you enjoyed your week-long stay at SpringHill Suites by Marriott Dallas Downtown/West End. It's great that the location was convenient for you and our colleagues were able to assist with a suitable parking solution. Your sense of safety and satisfaction are our top priorities. We sincerely appreciate your feedback and hope to see you again soon.

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very nice and spacious. The area, since is located in downtown, feels a little but unsafe. There’s a convenient parking lot in front if the property and is less expensive than hotel parking
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Gabriel, it's fantastic to know that you appreciated the ample space of your room at the SpringHill Suites by Marriott Dallas Downtown/West End. We're glad you found the parking lot across the street to be economical. As for the neighborhood ambiance, while the urban environment can sometimes be bustling, we want to assure you that guest safety is our top priority. We hope to welcome you back soon for another fantastic stay.

10/10 (非常に良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Anne, thank you for your top rating of SpringHill Suites by Marriott Dallas Downtown/West End! We're thrilled to know you had a great experience. We eagerly await your next visit!

8/10 (良い)

Abraham

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It's near from downtown that help a lot, only in breakfast they need more options, it was a simple breakfast
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Abraham, thank you for your valuable feedback. It's great to hear that the convenient location of SpringHill Suites by Marriott Dallas Downtown/West End was beneficial for your visit. Regarding breakfast, we understand more variety could enhance your dining experience, and this certainly provides us with food for thought. We appreciate your input and look forward to serving you better during your next stay.

10/10 (非常に良い)

Leticia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Leticia, thank you for choosing SpringHill Suites by Marriott Dallas Downtown/West End for your stay. Your positive rating is greatly appreciated. We're looking forward to welcoming you back in the future!

10/10 (非常に良い)

Chad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great experience
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Chad, it's fantastic to read about your wonderful experience at SpringHill Suites by Marriott Dallas Downtown/West End. We are thrilled that we could make your visit memorable and we look forward to hosting you again in the future.

8/10 (良い)

Thomas

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms was nice. Good breakfast. Enjoyed our stay. I recommend using the hotels vallet parking. Used the public parking and things were stolen out our vehicle.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Thomas, it's delightful to hear that you appreciated the comfortable rooms and enjoyable breakfast at SpringHill Suites by Marriott Dallas Downtown/West End. We appreciate your endorsement of our valet parking service. It concerns us that you unfortunately faced an incident with the public parking - while not under our control, we understand your frustration. We're looking forward to welcoming you back.

10/10 (非常に良い)

Marisol

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My daughter had to wait too long for the valet when she was checked out at least a 30 minute wait for her car while managing 3 kids.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Marisol, we appreciate your feedback about SpringHill Suites by Marriott Dallas Downtown/West End. We regret to hear about your daughter's experience with the valet service and understand this may have been challenging while taking care of three kids. Rest assured, our team members are continually working on their efficiency. We're pleased you've chosen our hotel and hope that overall, your family had a pleasant experience. We look forward to welcoming you back to provide an even better experience.

10/10 (非常に良い)

Renetta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed another stay. Great place and friendly staff. Nice distance to American Airlines.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Renetta, it's fantastic to know you enjoyed another wonderful stay at SpringHill Suites by Marriott Dallas Downtown/West End. We take pride in offering friendly service and a convenient location for our guests. We're thrilled that you found our proximity to American Airlines beneficial. Thank you for your lovely review, and we look forward to welcoming you back for another great experience.

10/10 (非常に良い)

Richard、San Francisco

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, facility and location. Arrived in the late afternoon and had a speedy checkin. Cleaned up and walked to a few restaurants / bars for dinner and drinks (within 5 minute walk). There was one corner that was a bit sketchy w/homeless people but they seemed harmless enough as we passed by. Came home late and woke early. Good variety for breakfast with more super friendly staff helping my youngest. Checked out and walked to the World Aquarium which was about 2 minutes away. Overall an excellent experience!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Richard, it's uplifting to know that your stay at SpringHill Suites by Marriott Dallas Downtown/West End went well. Your praises about our efficient check-in process, proximity to popular destinations, and the commendable service provided by our team members are greatly appreciated. Our team always strives to ensure our guests feel at ease and get the most out of their stay. Your appreciation of the breakfast variety and the assistance provided to your youngest is also worth mentioning. We're more than glad to hear that you had an excellent experience and we are hoping to welcome you back soon.

6/10 (普通)

Christina、Houston

家族旅行
良かった点 : スタッフとサービス
The valet parking situation is awful. It’s run by the city, not the hotel. The retrieval process is unintuitive, glitchy, and slow. Setup for breakfast was poorly designed with toast and waffles crammed in the front where no one can get to plates and utensils when there’s a wait for those. Moving “quick” food first would do wonders for flow!
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
Christina, we appreciate your constructive feedback. It's disappointing to hear you faced issues with the valet parking and found our breakfast layout provided inconvenient access. We're continually working on improving both these areas and we'll certainly take your suggestions on board, particularly around improving the layout to enhance the flow. Your feedback is instrumental in this process. Thank you.

10/10 (非常に良い)

Tarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 12 日)
Thanks for the amazing rating, Tarah!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at SpringHill Suites by Marriott Dallas Downtown/West End!

10/10 (非常に良い)

Pedro

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were nice and no noise what so ever! I will definitely stay at this hotel again
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 12 日)
Pedro, it's wonderful to know you enjoyed your stay at SpringHill Suites by Marriott Dallas Downtown/West End. We're delighted you found the rooms appealing and appreciated the tranquility. The team is pleased to know you'd choose us again for your future stays. We eagerly look forward to welcoming you back.

8/10 (良い)

Kern

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and easy check in. Rooms clean and comfortable
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Kern, we appreciate your positive feedback about your stay at SpringHill Suites by Marriott Dallas Downtown/West End. It's fantastic to hear you benefited from our convenient location and found our check-in process smooth. It's also great to know the cleanliness and comfort of our rooms met your expectations. We hope to see you again soon for yet another wonderful experience.

10/10 (非常に良い)

Yuepeng

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 28 日)
Yuepeng, thank you for choosing the SpringHill Suites by Marriott Dallas Downtown/West End for your stay. We're thrilled to know you had a wonderful experience with us. We look forward to welcoming you again on your next visit to Dallas.

8/10 (良い)

Michael

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Michael, we're glad to see you had a good stay at SpringHill Suites by Marriott Dallas Downtown/West End. We look forward to welcoming you back for an even better experience next time. Thanks for choosing us!

10/10 (非常に良い)

Ford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice friendly staff, both at the front desk as well as in room service !!! Many Thanks, Ford Munnerlyn ,Germany
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Ford, we're thrilled to hear your positive feedback for SpringHill Suites by Marriott Dallas Downtown/West End. It's heartening to know our team members made your stay enjoyable, both at reception and in room service. Looking forward to welcoming you back in the near future.

8/10 (良い)

Edward、jacksonville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Edward, we are pleased to see your solid rating of SpringHill Suites by Marriott Dallas Downtown/West End. We appreciate your visit and we hope to serve you again on your next trip!

10/10 (非常に良い)

Shalon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Dallas!
Friendly staff, very clean, great location and the most comfortable beds ever!
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Shalon, it's wonderful to hear that you had a memorable stay at SpringHill Suites by Marriott Dallas Downtown/West End! Appreciating our team members' friendliness, cleanliness of the accommodation, prime location, and comfortable beds is music to our ears. We eagerly await your next visit!

10/10 (非常に良い)

Eric、Little Elm

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and big rooms close to the AAC
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Eric, thank you for taking the time to share your positive experience. We're glad you enjoyed the spacious accommodations at SpringHill Suites by Marriott Dallas Downtown/West End, and appreciated the proximity to the AAC. It was our pleasure to have served you, and we would be thrilled to welcome you back on your next visit to Dallas.

10/10 (非常に良い)

sherman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for the wonderful rating, Sherman!It's fantastic you enjoyed your time at SpringHill Suites by Marriott Dallas Downtown/West End so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 (非常に良い)

Ashley

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 16 日)
Ashley, thank you for the perfect score. It's clear that SpringHill Suites by Marriott Dallas Downtown/West End made a positive impression on you. We're grateful for your support and look forward to your next visit.