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レジデンス・イン・ダラス・プラノ/リチャードソンの口コミ

3 out of 5
レジデンス・イン・ダラス・プラノ/リチャードソン
1705 East President George Bush Highway, Plano, TX

口コミ

9.4

最高に素晴らしい

評価 10 - 425 件の口コミ中 320 件が非常に良い" "
評価 8 - 425 件の口コミ中 72 件が良い" "
評価 6 - 425 件の口コミ中 15 件が普通" "
評価 4 - 425 件の口コミ中 8 件が不満" "
評価 2 - 425 件の口コミ中 10 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

shinichi、CHUOKU

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
周りに店がないのが難点。　車があればよかったが、、、、
2022 年 6 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2022 年 6 月 17 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Yuichi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 11 泊滞在
Michael Donohueからの返信 (投稿日 : 2022 年 1 月 25 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice!
It’s nice for biz trip.
2019 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2020 年 1 月 15 日)
Dear Guest, thank you for making Residence Inn Dallas Plano/Richardson a part of your business trip. We are glad you had a great experience with us, and we look forward to your next visit. Sincerely, Michael Donohue, General Manager

8/10 (良い)

PERVEZ、Vaudreuil Dorion

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It seems quite. We’ll see in the morning 😉
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Glenda J De

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The associate at the breakfast bar was very attentive and helpful. Thank you!
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Joyce and Yasmeen are very helpful. Joyce is the epitome of customer service the way it should be. I might try to recruit her. Jk
2024 年 4 月に 1 泊滞在

8/10 (良い)

Shane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only issue I had was the extra charges with no explanation as to what they were for. Unless they charged for the shampoo and conditioner. Couldn't have been the body wash, considering it was empty. Maybe it was the sponge that we used and tossed when we left. I mean, who wants to use someone else's dirty sponge?
2024 年 4 月に 2 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 4 月 25 日)
That extra charge that you mentioned is called a parking lot recapture fee. Essentially it is a fee that the hotel charges for parking lot upkeep. Since your other comments were so positive, I went ahead and credited your charge card for 8.38. You should see that transaction on your statement very soon.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the Asst GM, Joyce Asher. She was always smiling and helpful when I asked my questions. Having employees such as Joyce makes people want to return.
2024 年 4 月に 2 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 4 月 9 日)
On behalf of the entire team, I want to thank you for sharing your comments following your recent stay, particularly those Joyce who is our AGM and Chief Friendliness Officer.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole crew as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and we hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Juan

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 3 月 21 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Lastly, we hope to welcome you back to our hotel again soon.

6/10 (普通)

Gerald S

BE AWARE, there is a "voluntary" daily parking fee that is not disclosed but added to your final bill. It was explained to us that it is to pay for the parking garage next door, for the Marriott. We obviously opted out, did not leave a good impression at all.

10/10 (非常に良い)

Monica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The gym was very nice. And we also enjoyed the breakfast and clean room. We had a great stay. Thank you.
2024 年 3 月に 1 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 3 月 21 日)
As a valued Residence Inn guest, we appreciate you taking the time to complete our guest satisfaction survey and we hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

LUNG YU

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First time been to Texas. I stayed at so many Marriott hotels in other cities in the past. This one makes me feel like home.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Tureko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 2 月に 2 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 2 月 29 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! In closing, we hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

bianca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! In closing, we hope to welcome you back to our hotel again soon.

6/10 (普通)

LaTrice

2024 年 1 月に 1 泊滞在

8/10 (良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay!
Excellent staff. Remodeled rooms, but showing a few structural opportunities, due to the properties age. Dishwasher did not work in the room. Overall a good stay and would recommend to others.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Kyler

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.On behalf of the entire team at the Residence Inn Dallas Plano/Richardson, I apologize for falling short of not only meeting your expectations, but ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel team members to ensure we consistently deliver upon guest expectations.As a valued guest, we appreciate you taking the time to share your feedback. We also hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious room with a lot of amnesties
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Leshanta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2024 年 2 月 29 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! In closing, we hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Joseph

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Joyce was awesome!!
2023 年 12 月に 1 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2023 年 12 月 22 日)
On behalf of the entire hotel team, I want to thank you for sharing your comments following your stay, particularly those about Joyce who is our very own Super Star.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole crew as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Andrew

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
AC quit but on Thanksgiving day, they were able to locate a service person to correct it. Rooms fit our needs perfectly. Very pleased with our stay and looking forward to returning.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Greg

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Rondee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was top notch the food was great and it was very quiet and clean we loved our stay
2023 年 11 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
On behalf of the entire hotel team, I want to thank you for sharing your comments following your stay, particularly those about the cleanliness of our hotel and the quality of our staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the whole crew as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

8/10 (良い)

Bernadette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
2023 年 10 月に 1 泊滞在
Michael Donohue, GMからの返信 (投稿日 : 2023 年 11 月 20 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

8/10 (良い)

Dariel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 5 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

6/10 (普通)

James

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度
Shower booth and the bathroom floor was not clean.
2023 年 10 月に 3 泊滞在

6/10 (普通)

Sahara、INDIANAPOLIS

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
We used the pull out sofa bed during our stay. It was clear that the cleaning staff has neglected to clean below the cushions when it isn’t used as a bed.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Naomi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Staycation
My stay was AMAZING!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Verlyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.
2023 年 9 月に 4 泊滞在

2/10 (非常に不満)

Kevin

2023 年 8 月に 1 泊滞在

8/10 (良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Betwixt and Between
Beware- there are two Residence Inns in Richardson/Plano and both are adjacent to GBT. it creates confusion for the guests. I’m told that mixing up locations happens regularly so why not fix this with a slight name change. Despite my frustration the room was lovely and met my needs.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

marissa

2023 年 8 月に 3 泊滞在

4/10 (不満)

Gwendolyn

家族旅行
気になった点 : 清潔度、スタッフとサービス
Disappointed
Room was not clean at checkin, we were gone all day and it still wasn’t clean when we returned. The shower was especially bad photos of it are attachéd this was old grime and mildew
2023 年 5 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 6 月 16 日)
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.On behalf of the entire team at the Residence Inn Dallas Plano/Richardson, I apologize for falling short of not only meeting your expectations, but ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel team members to ensure we consistently deliver upon guest expectations.

10/10 (非常に良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
剛好符合我這次住宿的所有需求有需求
2023 年 4 月に 7 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 4 月 24 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Geneva

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 4 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 4 月 24 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

minerva

2023 年 4 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 4 月 10 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Siva

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Daniel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 4 月 4 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was nice and clean. Very spacious.
2023 年 2 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2023 年 2 月 19 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

John

10/10 (非常に良い)

Charlette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, will be staying here agsin
2022 年 12 月に 2 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2022 年 12 月 20 日)
As a valued guest, we appreciate you taking the time to share your feedback. We very much look forward to welcoming you back to our hotel again soon.

10/10 (非常に良い)

Beth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 10 月に 3 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2022 年 10 月 28 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

8/10 (良い)

Kumiko

2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2022 年 9 月 15 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.

10/10 (非常に良い)

Carlye

2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在
Michael Donohue, General Managerからの返信 (投稿日 : 2022 年 9 月 15 日)
On behalf of the entire hotel team, we want to thank you for sharing your feedback following your recent stay at the Residence Inn Dallas Plano/Richardson. It is always encouraging to get favorable scores, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We hope to welcome you back to our hotel again soon.