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モーテル 6 アーリントン、テキサス - UTAの口コミ

2 out of 5
モーテル 6 アーリントン、テキサス - UTA
703 Benge Dr, Arlington, TX

口コミ

6.6
評価 10 - 582 件の口コミ中 181 件が非常に良い" "
評価 8 - 582 件の口コミ中 132 件が良い" "
評価 6 - 582 件の口コミ中 64 件が普通" "
評価 4 - 582 件の口コミ中 57 件が不満" "
評価 2 - 582 件の口コミ中 148 件が非常に不満" "

6.8/10

清潔度

6.8/10

スタッフとサービス

6.0/10

設備とサービス

6.6/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Yurilandis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Loretta

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked two rooms with two double beds for adults and they had no rooms not even mine! Ruined my trup and my guests trip as well!
2024 年 5 月に 1 泊滞在

4/10 (不満)

Penny

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only hotel we have ever been to that didn’t let you in the lobby. Little window to do your check in and such. Also bed linen was very very shabby. Toilet was loose and moved around
2024 年 5 月に 1 泊滞在

6/10 (普通)

Eduardo

出張, 家族旅行
The loby is close all time.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jeremiah

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Hi Jeremiah,Thank you for the perfect rating!Lilith#Team6

8/10 (良い)

Marisela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Well this wasn’t a visit I wanted to do but my AC at home wasn’t working so it’s a decent area and good price and room was nice
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Marisela, Thank you for positively rating your stay!Natalie #Team6

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff and the room was very clean.
2024 年 4 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi David,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 (非常に不満)

Ulises

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Encontramos el refry y el microwave con costras de churre, El baño tenia suciedad en la bañadera, sobre todo en la pared posterior Las sabanas estaban limpias, pero una de ellas tenia una quemada de cigarro en un lateral El hotel en general necesita mantenimiento, parece que ha tenido mejores dias. Si hubiera estado limpio nos hubieramos quedado
2024 年 4 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 18 日)
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 (非常に良い)

Pamela

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Pamela,Thank you for the perfect rating!Lilith#Team6

2/10 (非常に不満)

Christopher

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where do we begin? Checking in involved a locked front door with a little service window. The room was…. interesting. I couldn’t tell if it was boogers or brain matter on the ceiling. The buckshot in the wall was a nifty piece decor. Would not recommend.
2024 年 4 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 18 日)
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 (不満)

carlos

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Jamal

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Management is the worse
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Jamal,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 (非常に不満)

Jamal

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff unbelievable.
2024 年 3 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Jamal,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 (普通)

zehao

気になった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 12 日)
Hi ZehaoThanks for your review, we really appreciate the support. Lilith#Team6

2/10 (非常に不満)

Julia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Hi Julia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 (非常に不満)

Lynnae

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Henry

2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

Brandon

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
You get what you pay for well not even that
Very rude you cannot even get in the office they offer no breakfast microwave was broken we waited 2 and 1/2 hours to return their microwave so they can come up and get it and replace it and they never showed up we set the microwave outside they accused us of trying to steal their microwave which was not working in the first place. to ask for deposit when I asked for deposit back there like they didn't know nothing about it overall I would stay away it is cheap yes but you get what you pay for
2024 年 2 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Brandon,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 (非常に不満)

Rocio

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 14 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 (非常に不満)

liz

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Management is the worse very rude and doesnt care about your needs they will kick you out for anything
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Liz,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Cassandra,Thank you for the perfect rating!Lilith#Team6

4/10 (不満)

Jamelya

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
!!! Clean!!!
I work here in Dallas I’m on a contract job and I have been staying here since December, I get into the room and noticed the fridge not working so I contacted from desk I had to stay there for 2 nights because of course they wouldn’t refund me and my grocery that I had bought with cash money to last me until today had been ruined because no fridge. I think this will be my last time booking this hotel.
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi JamelyaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Pedro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Pedro,Thank you for the perfect rating!Lilith#Team6

2/10 (非常に不満)

Herminia

カップルで旅行
The room was horrible the doors were broke everything was bad and old the bed sheets were burned
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Herminia,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Covers was dirty when I arrived asked for new covers never got them to the next morning I had to go down stairs myself and get them
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 (非常に良い)

Kelly

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

David

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Alexis

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Jessica

2023 年 12 月に 1 泊滞在

6/10 (普通)

Kim

気になった点 : スタッフとサービス、客室の快適度
Pass This One By
I have stayed in many Motel 6 properties because they are pet friendly. That being said I have NEVER encountered such poor service ever. I checked in at 7:30 at night. The lobby door was locked. The owner/manager came to what was a type of gas station attendant window to ask what I wanted. Told him I had a reservation but he would not let me into the lobby. I had to stand in the cold and he could care less. The room was fair. Bed was very uncomfortable as you could feel the springs and one cockroach did walk by me so I will assume there were others. The room had a fridge and microwave but nothing else. It's an adequate place to stay in a pinch but would not recommend it if you have other options.
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 3 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Oscar

良かった点 : 設備とサービス
2023 年 12 月に 1 泊滞在

8/10 (良い)

Abel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
En la mañana del día del check out, el personal de limpieza entró a mi cuarto después de no esperarse a que abriera, ¡2 veces!. Al parecer se estaba dando mantenimiento, por lo que no había agua para bañarse y cuando salió de la llave, por el color, seguro no era bebible.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Jeremiah

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Overall, not to bad a bit more than the other hotels. Did not get the room I wanted. The staff are not friendly people. They, lock the doors to the office and talk to you via a small whole in the window no matter what time it is. The house keeping knock on the door at 10am allot of people would like to sleep in.
2023 年 12 月に 1 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Jeremiah, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 (非常に不満)

Eva

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient location, close to ATT Stadium which is the reason we were there. Staying for only one night so we figured it couldn't be that bad.....we were wrong cause it was. Looks like the pic but 40 years later. Same bedspread from back in the day when they took the pic. It was very worn and torn and thin. Sheets looked slept in and we were very hesitant to sit on the bed. We covered it with our own sheets. Pillows were dirty and stained. We did not use them either. When we got back from the game at night and got into our room someone knocked twice on our door. We did not open it of course and they eventually left. They must have seen us arrive. It was myself and my daughter so it was a scary moment. Bathroom was "clean" and so were the towels and I was grateful for that. Walls and doors were very dirty. Absolutely needs some tlc. I will never stay there again....its the worst hotel I've ever stayed in. Check in and check out was quick, thankful for that as well. It is definitely not a safe place to stay.
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Eva, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 (非常に不満)

Shawna

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

4/10 (不満)

Don

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would think that any hotel that carries your corporate name should be held to a standard of excellence. Motel 6 is not known for being the fanciest or nicest but they are usually clean and I feel safe. It wasn't either of these things.
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 21 日)
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent room and friendly staff
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 21 日)
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 (良い)

Adam

良かった点 : 清潔度
2023 年 11 月に 1 泊滞在

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備
Actually was a nice little place. Clean , quiet, hot water…. Just hate motels with no carpet. They have fake hardwood which is nice , I prefer carpet is all.
2023 年 11 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 21 日)
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 (非常に不満)

Joshua

気になった点 : スタッフとサービス、施設のコンディションと設備
Close to the road
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 12 月 21 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Toilet wouldn’t flush and ask for a plunger and never received it and couldn’t use restroom on my stay
2023 年 11 月に 1 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 12 日)
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

10/10 (非常に良い)

Margarita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean rooms friendly staff
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在

2/10 (非常に不満)

Fantasia

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Helen

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I will never stay there again .We had to talk to the front desk through a glass door .The desk person doesnt stay at the desk doesnt answer the phone and has a mask mandate .The covers on the bed had stains on it.
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Hi HelenAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 (良い)

Bonnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok for the amount you pay! Nice people
2023 年 11 月に 3 泊滞在

4/10 (不満)

TOMMY

気になった点 : 客室の快適度
it's itching . like a bug in there
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Hi Tommy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Rudy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Edward

2023 年 11 月に 2 泊滞在