フロント

ダラス I-35 ウォルナット ヒル レーンの口コミ

2.5 out of 5

口コミ

6.8
評価 10 - 1004 件の口コミ中 279 件が非常に良い" "
評価 8 - 1004 件の口コミ中 247 件が良い" "
評価 6 - 1004 件の口コミ中 186 件が普通" "
評価 4 - 1004 件の口コミ中 121 件が不満" "
評価 2 - 1004 件の口コミ中 171 件が非常に不満" "

7.2/10

清潔度

7.4/10

スタッフとサービス

6.2/10

設備とサービス

6.8/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Addison

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

6/10 (普通)

LaTonya Johnson

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Hotel and Staff was Amazing, just didn't like the location and the club next door.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello LaTonya,Thank you for taking the time to share your thoughts with us. We are glad that you appreciated staying with us and our lovely team. Your feedback is important to us, and we apologize for any inconvenience you had during your stay. We hope that you will give us another opportunity to show you a much-improved experience in the future Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and quiet
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Jessica,Thank you for choosing La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln and for sharing your lovely five-star review. We are delighted you enjoyed our spotless, peaceful accommodations and look forward to welcoming you back for another great stay.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Nayeli

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 5 月に 2 泊滞在

8/10 (良い)

Guillermo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mucho indigente afuera
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Guillermo,Thank you for your feedback. We're glad you chose to stay with us and appreciate your observations. We understand your concerns about the surrounding area and are working with local organizations to respectfully address this issue. We hope to welcome you back soon for a more pleasant overall experience.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

8/10 (良い)

Margaryta、Edmonton

家族旅行
良かった点 : スタッフとサービス
Close to highway, airport , to King SPA, Korean area of the city.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello Margaryta,We appreciate your feedback! It's fantastic to hear you found our hotel conveniently located near vibrant cultural areas and public transportation. Having you stay with us was a pleasure, and we look forward to hosting you again for another convenient and enjoyable stay!Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

4/10 (不満)

Brent

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在

6/10 (普通)

Gary

Has been remodeled. But only average in the rooms
2024 年 4 月に 1 泊滞在

6/10 (普通)

Gary

カップルで旅行
気になった点 : 設備とサービス
It is not ran well. Never able to get ice and every time we go to front desk we have an unreasonable waiting time, that is when they are behind the desk.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Gary,Thank you for choosing us for your recent stay. We apologize for any inconvenience you had during your stay. Rest assured, your feedback is valuable, and we will address these matters promptly to ensure a smoother experience for our guests in the future. It was a pleasure having you here with us, and we hope you'll consider giving us another chance to go above and beyond your expectations in the future.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Cody

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Place smelled like drugs (marijuana), people were smoking marijuana in the hotel, had disgusting pubic hair all over the bathroom, dirt and hair all over the floor, people blasting music and screaming all night, prostitutes hanging out by the dumpster in the back, refrigerator hardly worked and the shower had toe nail trimmings in it. Disgusting. Will never stay again. I’d sleep in my car before I wasted money here
2023 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Cody, It was a pleasure having you as our guest and we appreciate you taking the time to provide your honest feedback. It's disheartening to hear about your disappointment with your experience. Creating a secure, clean, and friendly environment is our goal and we apologize for not providing that to you. Please know that our new owners are working diligently with local authorities to ensure our property is as safe as possible for our guests. Thank you again for your time and we wish you safe travels. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Herminia

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

King David The Coolest

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice stay, i frequently book here 👌
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello, King David The Coolest,Thank you for choosing La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln and for your wonderful review! We are delighted to hear that you enjoyed your most recent stay and sincerely appreciate your loyalty. It was a pleasure to host you and we look forward to your next visit. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Cory

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
This is frankly an oasis in a rough neighborhood. The hotel could not do a better job of being the change we’d all like to see in society
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Cory,Thank you for your feedback. We're happy to see your overall stay was pleasant, and we appreciate your comments about the area. We're working with the mayor's office and local authorities to improve the area, and we hope you'll consider staying with us again during your next trip.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

4/10 (不満)

Zachary

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible area. Crackheads everywhere. Hotel is nasty. Have a water dispenser in lobby that was empty most of the time and when it had water it was half full with zero ice. Coffee was available and first day was fine but when down next day for coffee there was no creamer and they just said “we ran out”. Place was just bad overall. Find a better place to stay.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Zachary,We value you as our guest and appreciate your thoughts. Safety is a top priority at our hotel, and we're working closely with local authorities and City Hall to ensure our property is as safe as possible. We'll remain focused on delivering pleasant experiences to our visitors, and we hope your next trip goes better. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

8/10 (良い)

Hussein

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was a construction work going on that stopped me from sneezing
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Hussein,Thank you for taking a moment to write a review. We are honored to know you enjoyed your stay. We apologize for your nasal issues. We hope you are better now. Thank you for choosing La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln and we hope to welcome you back soon.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

8/10 (良い)

Gabriel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
La piscina estaba sucia
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Gabriel,Thank you for taking the time to provide your review. Your feedback regarding the pool will be shared with our team to provide a better guest experience. Please be well, and we hope you'll revisit us for the stay you expect and deserve.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

4/10 (不満)

Jose Manuel

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was only one ice machine in the hotel. Only woork one of the elevators. The bed do a lot of noise when you sit. Have an overall smell of humidity.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Jose,Thank you for your feedback. We're disappointed to learn about the challenges you encountered during your stay with your room and the amenities, such as our ice machine. Rest assured, our team is committed to addressing these issues promptly to ensure a more comfortable experience for our guests. We value your patronage and hope to have the opportunity to exceed your expectations on your next visit to our hotel.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

4/10 (不満)

Perla

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We came in and the first room we got had bed bugs also in the hallways there was roaches dead and alive
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Perla,We are very disappointed to hear about your experience with us and would like to take this opportunity to apologize for any dissatisfaction with your stay. Please feel free to reach out to us so we may learn about this and address these concerns immediately. Additionally, we want to assure you that our property receives regular pest control services. However, our specialist will be notified of your comments. Thank you again for sharing your concerns with us.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Hannah

家族旅行
気になった点 : 設備とサービス
👎
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Hanna, Thank you for staying with us. We're concerned to hear that your experience did not meet your expectations. Our new ownership is committed to improving and hopes to have the opportunity to provide you with a better experience in the future; just let us know how to make that happen.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Anthony、Houston

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Anthony、Houston

出張, 家族旅行, グループ旅行
良かった点 : 設備とサービス
The guy at the hotel was very nice and polite
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Anthony,Thank you so much for the five-star review. We're glad you enjoyed the awesome hospitality from our team, and we'll be sure to pass on your compliments. We hope to see you again soon!Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Nashika

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a good place to stay, super close to my destination, && the highway ! Definitely a plus to have Denny’s && a gas station in walkable distance!
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Nashika,Thank you so much for the five-star rating! We are thrilled to know that you enjoyed everything about your visit, including our prime location. It would be a pleasure to host you again soon, so hurry back. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Ganesh

2024 年 4 月に 3 泊滞在

4/10 (不満)

Michael

気になった点 : 清潔度、スタッフとサービス
Slums
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Michael,We strive to ensure all our guests have a positive experience. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Riley

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The clerk didn’t give a parking pass to me so my truck was towed while I was asleep. Mold in the bathroom and no smoke alarm in the room.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Riley,Thank you for taking the time to notify us. We deeply regret to hear our accommodations did not meet your expectations. Please be assured that we will look into this matter and ensure our processes align with the level of service we aim to provide. We hope to have another chance to welcome you back and deliver an experience that truly reflects our commitment to our guests' comfort and satisfaction.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Euselys

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The attention to cleanliness is lacking, lack of communication at the reception with guest rights, the pool is dirty and on weekends the car cannot be parked as the guest wishes because the facility allows a nightclub to use the parking lot. hotel. lousy hote
General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Euselys,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness and service, as well as for any difficulty finding parking. Our goal is to create a comfortable, relaxing environment, and we'll look into what went wrong during your visit. Should you be in the area again, we hope you'll consider coming back to see us.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

patrice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在

2/10 (非常に不満)

Tyler

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very rude staff and cockroaches crawling around on the floor. And they will try to take your $100 cash deposit for anything by saying u damaged towels,etc. when we didn't damage anything and it was a fight to get our cash deposit back. Worst place we have ever stayed...would not recommend to anyone.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Tyler,Thank you for writing to us. Please accept our sincere apology for any perceived rudeness from our team. We strive to treat each guest with the utmost respect, and we will be sure to revisit this with our staff. In addition, pests are a very rare occurrence at our property, and we will notify the respective teams to resolve this issue immediately. It is our hope you join us again, as we know we are more than capable of impressing you.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Mark

出張, カップルで旅行
気になった点 : スタッフとサービス
Staff were rude and there were quite a few prostitutes in the area.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Mark,Thank you for your review. We regret to learn of your disappointment with your experience. We'll be sure to have a conversation with our team to ensure our high standards of hospitality are being met. That said, please know that we have new ownership in place and work with the local authorities to ensure the property is as safe as possible for all our guests. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Phil

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Dirty old hotel in sketchy area. Hallways had paint all over carpet. Everything is old and needs updating. Pool is outside looks good sized but is dirty with lots of kittens living around it. One of my beds had dirty sheets but housekeeping came up and put new linens on and was nice about it. Not a place to stay at with kids or solo. Was expecting more from a La Quinta brand hotel
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Phil,Thank you for taking the time to leave a review. We are disappointed to hear your stay did not live up to your expectations and about the state of your room. We will use your feedback to help us improve the experience of future guests, and we hope you will consider staying with us again soon.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Willie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was decent for the price.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Willie,Thank you for taking the time to leave a review. Please feel free to reach out to us so we may learn what we can do to make your next visit a five-star visit. It was a pleasure having you as our guest, and we hope to see you again soon.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Racene

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel and friendly staff
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Racene,Thank you so much for the five-star review. The team is so pleased to hear you enjoyed the facilities they work hard to maintain and their warm hospitality. We hope you'll visit us again soon.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

ruth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly helpful front desk
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Ruth,Thank you for taking the time to review your recent stay at La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln! Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. Please come see us again soon for another terrific experience.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Melanie

気になった点 : スタッフとサービス
The staff member at check-in was unfriendly and did not explain where anything was
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Melanie,We're sorry to hear about the experience you described, as exceptional hospitality is our number one goal. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

4/10 (不満)

NAVITA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No soundproofing in the rooms.. could hear everything in the adjoining rooms. Pillows had sharp things sticking out Bed was too springy, could hear screeching if the springs every time I used it..
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Navita,Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your experience. Your feedback about noise and the beds is understood, and we'll be sure to share your concerns with our team to determine ways of improving in this respect. It was a pleasure having you here, and we hope you will give us another opportunity in the future to deliver a restful stay worthy of a perfect rating. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

tae、Katy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Tae,We're delighted to know that you had an amazing time with us and that our convenient location was perfect for your needs! Thank you so much for the perfect rating, and we hope to see you again soon. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

Danny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, affordable, close to highway.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Danny,We take pride in offering clean, convenient accommodations at an affordable rate, so we're glad you appreciated our efforts. Thank you for the kind review. Please come see us again soon at La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln!Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

4/10 (不満)

Keith

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Ice machine and microwave in room didn't work
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Keith, We appreciate the opportunity to have hosted you, although we're disappointed that we didn't meet your expectations. Your feedback is invaluable to us, and we're actively addressing the issues you've raised with our maintenance team to ensure prompt resolution. We sincerely hope you'll consider joining us again in the future. It would be our pleasure to demonstrate our commitment to providing exceptional service and addressing any concerns you may have.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone and everything is really organized.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello David,Thank you for your review of La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln. We're thrilled to hear you enjoyed your stay, including our streamlined service. It would be great to welcome you back anytime!Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Elio

気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在

4/10 (不満)

Kellie

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Clean place and breakfast buffet was decent but Not the greatest stay. The tv was pixelated off and on the entire stay. The coffee maker in the room was broken and spewed out hot water all over the tray it was sitting on. Not a single drop got in the cup. And surrounding area was a little sketchy. Probably will not be staying here again.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Hello Kellie,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're under new ownership and currently renovating the property. We hope to welcome you back and impress you with our improvements.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Nydia

家族旅行
Only thing I did not like that phone was not working to contact front desk. The heater was not on when we first arrived. I had to walk to the front to tell front desk. The guy there was nice enough to help turn the switch on. Then some channels from cable were not working the signal was poor. Other than that everything else was ok. Although, If I had to stay another night, I would.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Nydia,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff was able to assist with the heat, and we apologize for any issues with the phone. We'll look into this further, and we hope to see you again should you be back in the area.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

6/10 (普通)

Jonathan

良かった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Edgar Ochoa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Leigh Ann、Bonham

グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The guy at the front desk was not helpful at all, he sent us to two dirty rooms. And all ice machines were broke, no ice on premises, when we ask about them he was rude. He was in the back room everytime we went to the desk with questions and it was late afternoon and early evening (prime check in time)
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 28 日)
Hello Leigh Ann,Your feedback is appreciated as it helps us improve for our guests. Please accept our apologies for any issues with the ice machine and room cleanliness, as well as for any disappointment with how your concerns were handled. This is not the level of accommodation we aim to provide, and we'll relay your comments to the appropriate team members promptly. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team

2/10 (非常に不満)

Kayla

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Amerie D

2024 年 3 月に 1 泊滞在

8/10 (良い)

Arianna

2024 年 3 月に 1 泊滞在

8/10 (良い)

Denise

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only thing had problems with the tv at first.But my granddaughter lost her phone and they put it up for us.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 28 日)
Hello Denise,Thanks for joining us at La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln. We're sorry you had an issue with the TV. Please know our front desk team is always available to assist you. That said, we're glad you had an overall enjoyable stay with us. We hope to see you and your family again for an even more exceptional experience.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team