Shawna was GREAT and her customer service was incredible.. the unit was clean and nicely staged for comfort.. I wish the towel policy was different but I would definitely stay again even without the towels.
Deserae
2024 年 2 月に 7 泊滞在
10/10 (非常に良い)
Dakota
出張
2024 年 1 月 30 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Dakota
2024 年 1 月に 28 泊滞在
10/10 (非常に良い)
Valerie
2022 年 9 月 14 日
良かった点 : 設備とサービス、施設のコンディションと設備
My husband and I loved Shauna super friendly, helpful, and courteous. Room was clean and comfortable. Would highly recommend this hotel.
Valerie
2022 年 9 月に 7 泊滞在
2/10 (非常に不満)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 6 月 11 日
気になった点 : 設備とサービス、施設のコンディションと設備
DO NOT STAY HERE! Read yelp and google reviews. They cater to the local degenerate commuity of drugs and prostitution. Seen many reviews of reservations disappearing just like ours did. They had one single bed room available with a fold out bed cause it was my wife, I, and our two daughters. Was still gonna charge us for extra towels because a sigle room only gets two. We left 5 days early they wouldn't give us a refund. The manager said "no refunds" and didnt even inquire why we were leaving.
The manager is deserving of words i wont type and the corporate customer service email i got in return after a 6 paragraph complaint was basically "meh, whatever"
The whole chain deserves to be put out of business! I normally dont do reviews but i couldn't wait to do this one!
宿泊されたお客様
2021 年 6 月に 8 泊滞在
2/10 (非常に不満)
Ali
出張
2021 年 4 月 7 日
気になった点 : 清潔度、客室の快適度
Ali
2021 年 3 月に 7 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 4 月 2 日
良かった点 : 清潔度、客室の快適度
宿泊されたお客様
2021 年 3 月に 8 泊滞在
10/10 (非常に良い)
Brianna
家族旅行
2021 年 3 月 25 日
Brianna
2021 年 3 月に 7 泊滞在
8/10 (良い)
Shawn
2021 年 3 月 11 日
良かった点 : 清潔度、客室の快適度
Happy go lucky
It was during the winter storm in texas. The desk guy was wonderful. Besides no hot water due to storm it was nice
Shawn
2021 年 2 月に 7 泊滞在
10/10 (非常に良い)
ofelia
家族旅行
2021 年 1 月 4 日
良かった点 : 清潔度、客室の快適度
great instay hotel
everything was great tbe beds, seevice cleaness and parking so close. the managers in the office were so friendly and helpful...i definitely would come back again.