外観

ホテル クレッセント コートの口コミ

5 out of 5
ホテル クレッセント コート
400 Crescent Ct, Dallas, TX

口コミ

9.2

とても素晴らしい

評価 10 - 1002 件の口コミ中 739 件が非常に良い" "
評価 8 - 1002 件の口コミ中 148 件が良い" "
評価 6 - 1002 件の口コミ中 58 件が普通" "
評価 4 - 1002 件の口コミ中 23 件が不満" "
評価 2 - 1002 件の口コミ中 34 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
素晴らしいロケーションと質の高いサービスに満足。
2019 年 7 月に 5 泊滞在

10/10 (非常に良い)

Carla

2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Nila

カップルで旅行
良かった点 : 清潔度、設備とサービス
Beautiful
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jeffrey

出張
良かった点 : 設備とサービス、施設のコンディションと設備
Great service.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Celena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved my stay. I will be back very soon 💕✨
2024 年 5 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just a beautiful place
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 (不満)

Steven

良かった点 : スタッフとサービス
Check-in time is stated to be 4:00, I arrived at 4:10 and was told they had no rooms 'Ready' for occupancy and that they 'could not tell me' when they would have one ready, but they would buzz me. After checking with the front desk every 15-20 minutes, at 5:40 I finally went to the Concierge and asked for the Manager. Magically a room became 'Ready' for me. Room service...10:15 pm after 3 attempts over 30 minutes someone finally answered the phone...but only after I contacted the front desk. There are several premier hotel alternatives nearby.
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to learn that you did not have a positive experience. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

8/10 (良い)

Edwin、Midland

良かった点 : 清潔度、スタッフとサービス
Pool was closed. Not good. Staff was great.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Gary

2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Ali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were very friendly
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Ginger

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff as always was helpful and gracious always welcome wire a smile and trying to do everything they can to make your stay valuable.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Han

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Linyu、Beverly Hills

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything very good!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Jessica、Irvine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick check in process and easily able to get to room. Room is quiet, clean and comfortable. Lots of easily walkable dining options nearby.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Kyle

2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What a terrific place to stay. We really enjoyed ourselves
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Karen

家族旅行
Very pleasant stay!
2024 年 3 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Steve

2024 年 3 月に 5 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Crystal

What an incredible stay. We were able to enjoy everything at the property and still walk and take in some of the city.
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 (非常に良い)

Saad、Gilbert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is amazing. I love staying here when i am in Dallas.
2024 年 3 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay at a classy property with excellent staff (especially Nicki at the front desk who made sure we had a lovely room with a view ), can highly recommend
2024 年 2 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

laurie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Tamara

2024 年 1 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, great location!
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Joseph

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel and incredible staff!
2024 年 2 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

Aisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, terrific lobby, spacious rooms. But rooms/bathrooms getting tired.
2024 年 1 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 29 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As always very calm, clean and smells great
2024 年 1 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for providing such wonderful feedback Bruce! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Umer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 9 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

john

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 2 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

John

2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

8/10 (良い)

Michael

2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 27 日)
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Drew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was so kind and helpful! Loved how quiet it was too!
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 27 日)
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

randall

2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous facilities. Excellent customer service.
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 (良い)

Michelle

カップルで旅行
良かった点 : スタッフとサービス
Great location. Rooms and hallways need maintenance. Lobby area beautiful.
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Don

2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

8/10 (良い)

German Valdivia

良かった点 : スタッフとサービス、施設のコンディションと設備
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

6/10 (普通)

Ashley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall, this hotel was underwhelming especially for the price. Basic rooms. Beautiful lobby decor for the holidays. Holiday tea was also underwhelming.. one type of tea in the busy lobby corner. Food was overall dry and nothing special. Overnight valet was too pricey also. I would not return to this hotel
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We never like hearing that our guests won’t be back, and hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

10/10 (非常に良い)

Wendy E

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Jami

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything except for all the fine print charges. So what started at a lower price doubled by the end of my stay...
2023 年 11 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 28 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Laurel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would stay here every time I am in town.
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for sharing your positive experience with us, Laurel! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Kathleen

2023 年 10 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 (良い)

MELINA、HUIXQUILUCAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bien ubicada y muy bonita
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 28 日)
¡Gracias por brindarnos comentarios tan maravillosos! Fue un placer darle la bienvenida como nuestro huésped y estamos encantados de que haya disfrutado de su estancia. Sería un honor darle la bienvenida nuevamente en el futuro.

2/10 (非常に不満)

Greg

2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 (非常に良い)

Julia

良かった点 : 清潔度、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 13 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Francisco

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a great experience, would recommend.
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!