サンデッキ

ヒルトン リチャードソン ダラスの口コミ

4 out of 5
ヒルトン リチャードソン ダラス
701 E Campbell Rd, Richardson, TX

口コミ

8.0

とても良い

評価 10 - 1006 件の口コミ中 512 件が非常に良い" "
評価 8 - 1006 件の口コミ中 204 件が良い" "
評価 6 - 1006 件の口コミ中 116 件が普通" "
評価 4 - 1006 件の口コミ中 90 件が不満" "
評価 2 - 1006 件の口コミ中 84 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

Koichi

気になった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 17 日)
We appreciate the feedback, Koichi.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 30 日)
We appreciate you sharing your concerns with us.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シャワーの水圧が少し低かった点を除けば、設備・サービスともによい。
2020 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2020 年 12 月 2 日)
Thank you for your high rating. We're delighted that you found our services to be excellent, and we have passed your comments regarding the water pressure along to be considered as we continue to improve. We hope to show you an even better experience the next time you're in town, so visit us again at Hyatt Regency North Dallas. John McAuliffe, General Manager

10/10 (非常に良い)

けんさか、日本川崎市

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スマホで部屋の鍵を開錠できますが、スマホをペタッとドアの鍵部に付ける必要があり、そうしないとエラーになり開錠できません。それに気付くのに大分時間がかかりました。
2020 年 2 月に 5 泊滞在
Zainからの返信 (投稿日 : 2020 年 2 月 24 日)
Hello, We are glad you enjoyed your stay and apologize for any confusion with our Mobile Key. We hope you comeback to stay with us!

8/10 (良い)

Colette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Up to date. Clean. Sheets and towels are a bit stiff. Breakfast price is steep… $21 per person. Skipped it and took business elsewhere where I didn’t have to pay that for an egg. Close access to everything we needed. Disappointed to learn I can’t earn Hilton points when I book through Expedia.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Colette, thank you for your feedback. It's wonderful to hear you enjoyed the modern, clean facilities at Hilton Richardson Dallas and found the location convenient for your needs. We're sorry to hear that the linens did not meet your expectations and that you were not satisfied with the breakfast price. We appreciate your comments as they help us improve. Regarding the Hilton points, bookings through third-party sites often have different policies. We look forward to having the opportunity to welcome you back in the future.

10/10 (非常に良い)

Pennee Mikela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I looked the environment friendly kind staff the bathroom were cleaned and smelled so good
2024 年 5 月に 2 泊滞在

6/10 (普通)

Cham

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Room was rather small for 2 beds. Water pressure was horrible. Water pretty much dripping out from the shower head.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Cham, thank you for sharing your experience. We regret to hear that the room size and water pressure did not meet your expectations. Your feedback is valuable to us, and your comments will be taken into consideration as we strive to enhance our guest experience.

10/10 (非常に良い)

Beatriz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We went for only one night to a graduation. Everything was fine.
2023 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Beatrice, thank you for choosing Hilton Richardson Dallas for your stay. We're glad to hear everything went well during your visit. We hope you had a great time at the graduation and look forward to welcoming you back in the future!

10/10 (非常に良い)

Dawn H

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and helpful. It would have been nice if there was ice available on the guest floors. Overall, nice stay for the price.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dawn,Thank you for your kind words about the Hilton Richardson Dallas team members. We're glad you enjoyed your stay and appreciate your feedback about the ice availability. Your comments help us improve the experience for our guests. We look forward to welcoming you back soon!

4/10 (不満)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The a/c made a lot of noise kicking on and off in room 1121 and would wake me up throughout the night. I also didn’t like the $15 charge for parking when they had a huge lot and I didn’t know about the charge until check in.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Kevin, the feedback about the air conditioning unit and the parking charge is appreciated. The hotel endeavors to provide a comfortable stay and clear communication regarding all charges. Your input helps us work towards that goal. Thank you.

6/10 (普通)

chunyang

良かった点 : 清潔度
Not a 4-star level, next to the highway and noisy at night.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Chunyang, thank you for sharing your feedback. We're sorry to hear that the noise levels affected your stay. We appreciate your insights and hope to have the opportunity to provide a more pleasant experience in the future.

8/10 (良い)

Kelli

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It appears to be older building. Perhaps some updates. But overall a nice experience.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Kelli, thank you for sharing your experience at Hilton Richardson Dallas. It is wonderful to hear that you had an overall nice stay. We appreciate your feedback and look forward to welcoming you back soon.

10/10 (非常に良い)

dolores maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and the front desk manager is very approachable and friendly. Over all good overnight stay.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Dolores, thank you for sharing your positive experience at Hilton Richardson Dallas. We're delighted that you found the room clean and our front desk manager approachable and friendly. We're glad you enjoyed your stay and look forward to welcoming you back in the future.

10/10 (非常に良い)

Jeffery、Bessemer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel just seems too stereotypical when it comes to race
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Jeffery, thank you for staying at the Hilton Richardson Dallas and sharing your feedback. While we're pleased to hear you found our hotel nice, we take comments on inclusivity very seriously. Our aim is to provide a welcoming environment for all guests. Your observations will be shared with the team to enhance our efforts. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Josie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Josie, it's wonderful to hear that you had a splendid experience at Hilton Richardson Dallas. We strive to offer top-notch service to our guests and your feedback is truly appreciated. We look forward to your next stay with us. Thanks for choosing us!

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Tracy, thank you for leaving an outstanding rating for Hilton Richardson Dallas on Expedia. We're glad to hear that you enjoyed your stay and we look forward to welcoming you back soon.

10/10 (非常に良い)

Jennifer、Sherman

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Bernie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was good, property was secure. Did not enjoy having to pay for parking. Parking lot was large and no covered parking available. No valet parking.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Bernie, it's delightful to know you appreciated the Hilton Richardson Dallas's strategic location and the security of our property. However, we understand your observations about parking, and we're continuously making efforts towards improving our guest experience. Your feedback is valuable and will be taken into consideration. We hope to offer you an even more enjoyable stay the next time you're in Dallas.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Joseph, it's wonderful to see your top-notch rating for Hilton Richardson Dallas. We trust you had an exceptional stay. Please do come back again the next time you're in Dallas.

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The last night was troublesome. Neighbors in apt near us were rude and inconsiderate! Early morning hours of screaming and talking,etc.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Daniel, we're pleased to learn your stay at Hilton Richardson Dallas was generally positive, but regret to hear about your noisy neighbors. It's important to us that all our guests enjoy a peaceful environment. Should you experience any disturbances again, our team members are always ready to assist, even during the early hours. We hope we'll have the opportunity to serve you better on your next visit.

10/10 (非常に良い)

Phyllis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property, safe environment, friendly & helpful personnel! P. Berman
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Phyllis, it's fantastic to hear you found the Hilton Richardson Dallas to be an excellent choice. We're thrilled to know that you felt at ease and enjoyed interacting with our dedicated team members. We can't wait to welcome you back for another wonderful experience!

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a nice property.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Andrea, we're delighted you found the Hilton Richardson Dallas to your liking. Thank you for sharing your positive experience. We're looking forward to welcoming you back on your next trip to Dallas.

8/10 (良い)

Sanghun

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Restroom without vent, AC next to bed
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Sanghun, thank you for taking the time to share your experience. It appears you had an issue regarding the bathroom ventilation and the location of the air conditioning unit. We appreciate your feedback, as it helps us focus on areas for improvement. Our team is committed to enhancing guest experiences and we hope to serve you better in the future.

10/10 (非常に良い)

Katie

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for sharing your perfect rating with us, Katie!It's wonderful to see how much you appreciated your time at Hilton Richardson Dallas! We want everyone to feel right at home at Hilton Richardson Dallas. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 (非常に良い)

Antwan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed my stay. The room was spacious and clean.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Antwan, thank you for sharing your positive experience at the Hilton Richardson Dallas. We're delighted to hear you enjoyed your spacious and tidy accommodation. We look forward to welcoming you back on your next visit to Dallas.

10/10 (非常に良い)

ALI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like everything about the property and the area
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Ali, it's wonderful to hear your glowing comments about Hilton Richardson Dallas and the surrounding area. Your satisfaction is important to us and we're thrilled that every aspect of your stay was to your liking. We look forward to serving you again on your next visit to Dallas.

6/10 (普通)

Barbara

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The sewage smell emanating from the bathroom plumbing is so bad, it woke me up in the middle of the night. It's the kind of inconvenience you don't expect in a four-star hotel. One of the taps was leaking. If you ask for a cab at reception, they refuse to call you one. If you ask for a cocktail at the hotel bar. You'll get a gut wrench that doesn't match what you ordered. And finally, the hamburger, whose meat is perfectly disgusting.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Barbara, your feedback has been noted and it's deeply regrettable that your stay did not meet your expectations. We're disheartened to learn that you confronted unfortunate circumstances surrounding your room's facilities and dining experiences. Our team members strive to maintain the highest quality of service and standards, and it appears we fell short this time. We assure you that this is not the norm and your comments will be used to promote improvement. We hope you would give us another chance to turn your experience around.

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well-maintained hotel centrally located near many things to do. Great options for food, and nice and quiet at night.
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Robert, it's delightful to hear that you found the Hilton Richardson Dallas well-situated and peaceful at night. We're thrilled that you had the chance to explore the many attractions nearby and enjoyed our diverse options for dining. Your enjoyment is paramount to us, and we thank you for sharing such a wonderful feedback. We look forward to offering you another marvelous stay in the future.

10/10 (非常に良い)

CeHoWaRd PrOdUcTiOnS

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
CeHoWaRd, thank you for leaving a succinct yet positive review of Hilton Richardson Dallas. It seems you enjoyed your stay with us, and we hope to welcome you back soon for another commendable experience.

10/10 (非常に良い)

Xiao-Hong

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good property.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Xiao-Hong, thank you for sharing your experience at Hilton Richardson Dallas. It's delightful to hear that you appreciated our property. We look forward to serving you again in the future.

10/10 (非常に良い)

Theresa

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Theresa, thank you for choosing Hilton Richardson Dallas. It seems you left us a rating but no feedback. Regardless, we're delighted to know your experience was positive. We look forward to seeing you back in the future!

2/10 (非常に不満)

Anika

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Staff was horrible they charged are room for break and lunch and we did not eat I called to asked they where very rude and told us we did eat. Then i told them that we have receipts of us in Dallas during lunch time so we had proof that we did not eat so they tell us Well Some One charged it to your rooms smdh so Be careful wen staying here they let anyone Charge anything to your room ! We will never stay at Another Hilton Hotel again and we still fighting for Our money back and if we Have to take another trip to texas to get our money We Will!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Anika, we regret to hear about your recent experience and the misunderstanding about the meal charges. Our team members should always display professionalism and politeness, and any oversight from our end is certainly not the norm. Please rest assured, it is our policy to take such issues seriously as we value the trust of our guests. We hope a resolution is reached quickly regarding this matter. Despite your current feelings, we hope we get another opportunity to make your future stays seamless.

10/10 (非常に良い)

Nastar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Nastar, thank you! We at the Hilton Richardson Dallas appreciate your excellent rating on Expedia. Your feedback means a lot to us, and we're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

4/10 (不満)

Rahul

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
No AC while night, bathroom stinks like drainage
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Rahul, it's concerning to hear about your less-than-pleasant experience with the temperature control and bathroom conditions. Your comfort is our utmost priority and what you encountered is not the standard we aim for. We'd appreciate the opportunity to make things right in the future and assure you that our team members are dedicated to improving upon the areas you've highlighted.

10/10 (非常に良い)

Angela

Everything was great.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Angela, thank you for sharing your experience. We're thrilled to hear that you found everything to your satisfaction at the Hilton Richardson Dallas. Our goal is to create a memorable stay for all our guests and it sounds like we achieved that for you. We hope to welcome you back in the future!

6/10 (普通)

Carnell

家族旅行
There was some rust area in the shower. But over all was good. But would like it look at
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 17 日)
Carnell, thank you for sharing your experience. We are glad to hear that you generally had a positive stay. Your observation about certain aspects of the bathroom has been noted, and we'd like to reassure you that we continually work on enhancing the quality of our facilities. We appreciate your feedback and hope to serve you again for an even better experience.

4/10 (不満)

Jake

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 23 日)
We appreciate you sharing your concerns with us, Jake.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 (非常に良い)

Aaron、Tomball

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and inviting staff
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 2 日)
Aaron, we're thrilled to hear about your positive experience at Hilton Richardson Dallas. Knowing that our team members were friendly and welcoming is extremely rewarding feedback for us. We truly appreciate your high praise. Looking forward to your next stay with us.

10/10 (非常に良い)

Kalicia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the property is so easy to find. It clean and comfortable! Great place if you don't mind the drive!.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 28 日)
Kalicia, it's wonderful to hear that you found Hilton Richardson Dallas easily and enjoyed a clean and comfortable stay with us. Your positive feedback is greatly appreciated. We hope any journeys you made were just as enjoyable! We're looking forward to your next stay.

10/10 (非常に良い)

Christoph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient pricing, easy and quick parking. Comfy bed and the facility cleanliness is excellent.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Christoph, thank you for your insightful review. We're delighted to learn about your satisfactory experience at Hilton Richardson Dallas, particularly noting our competitive pricing and efficient parking services. It's great to hear that the comfort of our beds and pristine condition of our facilities added to the enjoyment of your stay. We eagerly look forward to welcoming you back on your next visit to Dallas.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for sharing, Gregory!At Hilton Richardson Dallas, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

2/10 (非常に不満)

Junhee

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We smelled cigarette
2024 年 2 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 25 日)
Junhee, it's regrettable to hear of your experience. It is important for all our guests to feel comfortable and we are disappointed to know we didn't meet your expectations because of your concern regarding the smell. We appreciate your feedback and will share it with our team members to enhance our efforts for the future.

6/10 (普通)

Amorlina

気になった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 24 日)
We appreciate you taking the time to share your feedback, Amorlina.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 (非常に良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Friendly staff other than one bartender who had no smiles or personality. Room was great and food in hotel restaurant was delicious. Quick walk across the street to other restaurants. Shuttle was very convenient also .
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 23 日)
Amanda, it's delightful to hear your experience at Hilton Richardson Dallas was overall positive. We're glad to hear you found the room comfortable, the hotel restaurant food tasty, and our location convenient. It's also great to know you appreciated our shuttle service. Your comments about a certain team member's demeanor will definitely be addressed to ensure all our guests receive the friendly service we're known for. Looking forward to welcoming you back.

8/10 (良い)

Hussein

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Hussein, thank you for staying at Hilton Richardson Dallas and for taking the time to rate your experience. We're thrilled to hear you had an enjoyable stay and hope to see you on your next visit to the Dallas area.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Gregory, we're thrilled to hear we met your expectations with our immaculate accommodations at Hilton Richardson Dallas. It's our top priority to ensure comfort and cleanliness for our guests. We hope to welcome you back soon.

10/10 (非常に良い)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience, highly recommended
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
George, thank you for your high recommendation of the Hilton Richardson Dallas. We're pleased to see that you had a good experience with us. We're looking forward to welcoming you back.

8/10 (良い)

Nusrat

2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Nusrat, it's great to see your high rating following your stay at the Hilton Richardson Dallas. The team is thrilled to have left such a positive impression. We hope you'll visit us again when you are back in the area.

6/10 (普通)

Crystal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was good. Our room just got hot at night.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Crystal, thank you for your feedback. It's encouraging to hear that your stay was enjoyable. We're sorry to hear about the temperature issue you experienced during your nighttime stay. Feedback like yours helps us improve and tackle potential problems for our guests. We hope to have the opportunity to offer you an even more comfortable stay in the future. Safe travels.

6/10 (普通)

Kelsi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for sharing, Kelsi.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.