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ママズ ハウスの口コミ

3 out of 5
ママズ ハウス
835 Miguel Grau, Cusco, Cuzco

口コミ

8.6

非常に良い

評価 10 - 15 件の口コミ中 8 件が非常に良い" "
評価 8 - 15 件の口コミ中 3 件が良い" "
評価 6 - 15 件の口コミ中 4 件が普通" "
評価 4 - 15 件の口コミ中 0 件が不満" "
評価 2 - 15 件の口コミ中 0 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

10/10

設備とサービス

8.6/10

施設のコンディションと設備

口コミ

6/10 (普通)

Don

良かった点 : 清潔度
Noisy, but comfortable.
The hotel was close to a busy street, so it was quite noisy. The included breakfast was very good and delivered to our room.
2020 年 3 月に 1 泊滞在

6/10 (普通)

DIANNA

良かった点 : 清潔度
Mama’s noisy house
The room we had had no heating or cooling system so we had to open the windows to get air - at times it was quite cool, most of the time very noisy because you are next to a major street.
2020 年 3 月に 2 泊滞在

8/10 (良い)

Judy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hosts
Everyone at Mamas house were so nice and accommodating, top notch! The room was small but had all the amenities expected in a hotel room. Kettle, various teas, coca leaves. The bathroom was very small and the hot water was short lived (2 min shower at most ). So in cold Cusco this was hard on me. The room was very cold and the heater provided not really adequate to warm it. The bed was comfortable though and I slept well so that need was very satisfied. One night however they had other guests and that’s when I discovered the walls are very thin and they kept me up all night as they kept slamming doors and shouting to each other in the hall way. I mean it is what it is. You will find that in most places at this price range. They serve your breakfast in your room and it was always very good. The location was good as you could walk to the historical centre easily.
2019 年 10 月に 5 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
El personal es encantador, la habitación es amplísima y me dejaron hacer el check out muy tarde, el problema fue que no había agua caliente para ducharme, he leído otro comentario que decía lo mismo, así que no es un problema puntual es algo que tienen que solucionar. Si hubiese tenido agua caliente, les podría muy buena nota, ya solo por la amabilidad de su personal, pero el agua caliente creo que es fundamental para tener una experiencia positiva.
2019 年 9 月に 2 泊滞在
MHからの返信 (投稿日 : 2019 年 10 月 3 日)
Muchas gracias por su comentario, tendremos en cuenta la observación. Nos comprometemos a seguir mejorando

10/10 (非常に良い)

Miguel Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Todo muy bueno en el hospedaje, muy buena atención al cliente
2019 年 9 月に 3 泊滞在
Irwinからの返信 (投稿日 : 2019 年 10 月 3 日)
Muchas gracias por su comentario nos comprometemos a seguir mejorando

10/10 (非常に良い)

GEORGE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thanks Mama’s House for making us feel like home!
Convenient located, just 15min from the train station and 15min from Plaza de Armas. Few good places to eat nearby. They accommodated us at 5.30am in the morning when our bus arrived. Breakfast was brought to our room every day and was delicious. Room very clean and spacious. We had a great 4 night stay and would definitely stay again next time we visit Cusco.
2019 年 4 月に 4 泊滞在
MHからの返信 (投稿日 : 2019 年 6 月 4 日)
Thank you dear George for your reservation we really appreciate your visit and your recommendations. You and your wife are very sweet. Thank you so much. Was a pleasure for us.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient located, just 15 mins from the train station and 15 mins from Plaza de Armas. Few good places to eat nearby. They accommodated us at 5:30am in the morning when our bus arrived. Breakfast was brought to our room every day and was delicious. Room very clean and spacious.
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Nice
VERY good!
2019 年 4 月に 3 泊滞在
Iqnからの返信 (投稿日 : 2019 年 4 月 20 日)
Thank you so much

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
rwin and his wife made us feel like home from the moment we arrived to the hotel. He was always so nice and helpful. Our room was amazing, super clean and a huge comfortable king size bed. A good breakfast was served in our room. The day we had to leave, we asked Irwin if we could leave our luggage since we had to leave around 10pm and he let's us stay the whole day in the room with no extra cost. Irwin, thank you so much for everything, we are looking forward to seeing you again in a near future. We wish you and your family all the best.
2018 年 12 月に 1 泊滞在

8/10 (良い)

Alana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable
Calme, 15 minutes à pied de la place d'armes. Très aimables et serviables. Lits énormes.
2018 年 12 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
MHからの返信 (投稿日 : 2018 年 10 月 6 日)
Muchas gracias por confiar en nosotros, nuestro compromiso es continuar mejorando.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
Mama´s House からの返信 (投稿日 : 2018 年 9 月 25 日)
¡Thank you very much for staying with us!. delighted to be at your service. Your opinion and comfort is the most important thing for us, thank you very much.

10/10 (非常に良い)

YVR、Philadelphia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff! Very clean, modern and spacious rooms.
2018 年 9 月に 2 泊滞在
Mama´s House からの返信 (投稿日 : 2018 年 9 月 25 日)
¡Thank you very much for staying with us!. delighted to be at your service. Your opinion and comfort is the most important thing for us, thank you very much.

8/10 (良い)

Adriana

良かった点 : 施設のコンディションと設備、客室の快適度
Cama e chuveiro mto ótimos, quarto sem janela, Wi-Fi bom. Como estava em reforma tinha mto pó.
2018 年 9 月に 4 泊滞在
Mama´s Houseからの返信 (投稿日 : 2018 年 9 月 27 日)
Muito obrigado por ficar conosco. preparamos novas instalações para um melhor conforto, graças à sua compreensão. Sua opinião e conforto é a coisa mais importante para nós.

6/10 (普通)

Denise

Needs some tweaks
Beautiful room with a large king size bed, which you don't often find in Peru! The breakfast was great, but 20 minutes later than we requested it to be. Luckily, we built in time anticipating that. The hosts were very nice and accommodating. I would have rated higher, but I actually booked two nights and they cancelled the second night on us, which was a hassle. Also, I did not have hot water for my shower, although my husband had hot water the day before. And the water in the shower shot all over the bathroom floor under the door which made the bathroom floor very slippery and the two towels they gave us could not dry us and soak up all the water from the floor. However, if they addressed some of these small things, they would have a nice place indeed.
2018 年 8 月に 1 泊滞在
Mama´s House からの返信 (投稿日 : 2018 年 9 月 25 日)
thank you for your comment. we strive to improve.Your opinion and comfort is the most important thing for us, thank you very much.