Cuando River

Pro: Breakfast was delicious! Twin bed room was a good size and had a big opening window. Con: The entrance to the building can feel a little sketchy the first time as the hotel is on the upper floors of a mostly-empty building. But it is safe, we felt comfortable coming and going day and night, and the hotel’s space is bright and welcoming.

our family of 7 enjoyed the property but were surprised to find out that the pool was not included in the rental. At nearly 10 dollars usd per persons eyptian equivalent, it would have cost our family 70 dollars a day to swim. My kids love swimming so this may be a pass next go to egypt. otherwise it was a nice property and we really liked the room and the close walking distance to a grocery store!

the 1st room i was given was NOT the room i booked. i reserved an Elite Room with Jacuzzi and Pyramids View. the one they gave me had neither - it was the smallest and cheapest room they had. i did not accept. luckily i had a picture of my booking and threatened to leave. "Magically" someone had left early that day. their room was being cleaned; it was similar to the one i had booked. i accepted it based on their promise to move me into the proper room the following day. as far as i'm concerned, they should have or ought to have declined my reservation because they knew well in advance ( booked mid January for possession mid Feb ) that they had NO room available at check-in. the 2nd room had a view and a jacuzzi ( which had a back panel missing and the front was detached from the top ). not very enticing to look at nor use. the electrical sockets were missing covers and were wobbly - didn't use because i was afraid of electrocution. in any event, i was moved into the proper paid for accommodation the next day. there was an issue with the curtains. i was told that someone would repair them the next day. i used some chairs and fixed them. 2 days passed but no one came. the staff was eager to help but follow thru was lacking. on 2 consecutive days i had to ask for towels because either housekeeping forgot to replace them or had none available at the time they cleaned up. the hotel is located fairly close to the GEM and pyramid complex but it also abuts 2 major busy and noisy str