Crosshouse Vacation Rentals

"I visit this hotel often for solo breaks to de-stress and relax. As I spend a lot of time in the room itself, I opt for the family room as it is more spacious and situated better for more light and nicer outlook from the windows. The check in staff are lovely. One receptionist in particular who recognises me from previous visits is very friendly, she is extra helpful and chats with me if she is free to, answering any queries I have and making me feel at ease and welcome. I make good use of the gym and pool area, which is equipped with a sauna and steam room. Changing rooms and showers are adequate and you are provided with robe and slippers in the room which I use both while in, or walking to/from the spa area. I have never opted for any treatments, but these are available at extra costs. I do not find the gym and pool staff to be as friendly as the reception or house-keeping team. Sometimes I feel a little awkward and they are busy talking amongst themselves or do not go out their way to explain anything they would be helpful to know. I always have to ask about certain things. The hotel itself isn’t the most modern, although clean and comfortable and the bathrooms are up to date. I prefer this over modernised, minimalistic hotels. I feel more comfortable here as it has a real ‘classic hotel vibe’ which personally makes it more appealing than the modern style, busy hotels with small, barely decorated rooms and where staff are never seen. I really like it here. "

"Stayed here overnight as a surprise for a friends birthday, staff were lovely very helpful, room was spotless, clean and comfortable. We used the leisure centre very good. Breakfast in the morning was really well set out in a lovely area. Excellent choice from cold buffet, hot selection with a fabulous range of items. Would definitely recommend this hotel and would not hesitate to stay again."

"Perfect for night before flight. Would recommend"

"I was so pleasantly surprised by how wonderful this hotel was! The staff was incredible, friendly and accommodating. The rooms were very clean. And the breakfast was very tasty! Highly recommend staying here."

"Loved the hotel in all Aspects !"

"Rooms were good staff excellant.Good choice of food and breakfast good."

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"Bar staff great. Desk staff very kind"

"didnt find the time tobuse it."