2/10
*Owner didn’t provide lock information until the day AFTER check in*Stranded outside with my pregnant daughter*AC was off when we had access to location*The house smelled like mold and cat urine*Rodent droppings & roaches **NO COMMUNICATION and COMPLETE AVOIDANCE towards our concerns*pillows had stains *restrooms moldy and unsanitary*parking was unavailable until the following day*dryer didn’t work*Front door code didn’t work*yard maintenance not kept up so we couldn’t access back yard*shower leaking water*restroom and other doors didn’t close properly *first floor restroom had a soft spot near toiletThis has been the absolute worst property I have ever stayed at. We arrived from out of town late. All we wanted to do was relax, but that wasn’t the case. We did not receive any information on how to access the property, leaving my family and me locked out. We tried reaching the owner, but they never answered us until the next day. My very pregnant daughter was in pain and desperately needed to relax, needless to say it was a very horrible night. We finally had access to the house. What we thought was going to be a great start to our vacation, quickly turned into an even bigger nightmare. The stench coming from the house, the heat from the AC being turned off, and the roaches roaming the house just added to my stress from our long journey. We expressed our concerns via text to the owner because he didn’t answer any of our calls…(Out of space or I’d continue)
Sandra C.
2025 年 5 月に 2 泊滞在