The photos online are very deceiving. This hotel is in need of major repairs and updates. We were told there was a gym, but upon inspection, none of the equipment was in working condition and we felt unsafe even trying to use it. Let alone the gym area was filthy. Our room air conditioning (room 208) was emitting a terrible smell but was necessary to keep the room cool. The pool was missing so many tiles you could barely step into it because of the exposed concrete. The outside patio/pool area was so overgrown with weeds and dead grass it was not enjoyable to relax out there. Aside from the delightful and friendly staff, this hotel was not what was depicted in the photos and I would not recommend this to anyone.
Rachele
2026 年 3 月に 1 泊滞在
10/10 (非常に良い)
Leonardo
2026 年 3 月 24 日
Leonardo
2026 年 3 月に 1 泊滞在
10/10 (非常に良い)
Maria Soledad
家族旅行
2026 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool and the views were enjoyable.
Food service was super slow tho.
Maria Soledad
2026 年 3 月に 1 泊滞在
6/10 (普通)
Pauline Jean
小さなお子様連れの家族旅行
2026 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff are friendly, the tours are great. The massage is awesome.. but the property needs a massive renovation, the rooms are quite dark, rhe bed is hard. The tiles from the pool is coming off. It looks grim. I was planning on staying st the island but i shy away since i was afraid condition would be similar. The view of rhe pier is nice espwcially during sunset but the property itself is rundown.
Pauline Jean
2026 年 3 月に 2 泊滞在
10/10 (非常に良い)
Eduardo David、Oxnard
2026 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス
Tasty breakfast , friendly staff especially the concierge/tour guide and restaurant staff. Availability of airport transfer. Also there is a boat dock at the back of hotel that can be used for private boat tour.
Eduardo David
2026 年 3 月に 4 泊滞在
10/10 (非常に良い)
James
カップルで旅行, 家族旅行
2026 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the ease of transportation from the Airport to Hotel. And the ability to join an island-hopping tour from the Hotel. The fire dancing and dinner were delicious and fun.
James
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Beth
小さなお子様連れの家族旅行
2026 年 2 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everyone was so kind and very helpful.
Beth
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Mark
2026 年 2 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very helpful and kind team. I rebooked the incorrect hotel while boarding a boat for a tour and they packed up my stuff because they couldn’t get a hold of me and all rooms were full. They went above exceptions and the hotel in general is very clean, good value with nice views. I’d recommend
Mark
2026 年 2 月に 1 泊滞在
2/10 (非常に不満)
Antonio
家族旅行, グループ旅行
2026 年 2 月 7 日
良かった点 : 清潔度、設備とサービス
Sometimes the toilet would work. Sometimes it wouldn't. Restaurant needs improvement. Waiting for over an hour for soup should never be acceptable practice
Antonio
2026 年 1 月に 2 泊滞在
8/10 (良い)
Peter
2026 年 2 月 5 日
Peter
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Gina
2026 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff are very helpful
Gina
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Ingrid Wærstad
2026 年 1 月 23 日
Ingrid Wærstad
2026 年 1 月に 1 泊滞在
6/10 (普通)
Kimberly
2026 年 1 月 13 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Beds not good
Kimberly
2026 年 1 月に 6 泊滞在
4/10 (不満)
Jordan
家族旅行
2026 年 1 月 10 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
My wife and I stayed here for 4 nights with our family. The room we stayed in did not have working AC for the first three nights and despite our requests each day, the hotel did not move us to a room with working AC until the final night. We had to sleep in a 29c/85f degree room each night and did not sleep well. The hotel did nothing but shrug us off and did not offer anything in compensation. Other than this, the hotel would have been fine. The restaurant staff had great service.
Jordan
2025 年 12 月に 4 泊滞在
6/10 (普通)
Stephan、Campbell
2026 年 1 月 6 日
Stephan
2025 年 12 月に 5 泊滞在
8/10 (良い)
mauro
2026 年 1 月 5 日
mauro
2025 年 12 月に 4 泊滞在
10/10 (非常に良い)
Lyty
家族旅行
2025 年 12 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It's a great place to stay. Staff are helpful and give their best.
Lyty
2025 年 12 月に 3 泊滞在
6/10 (普通)
Dipty
グループ旅行
2025 年 12 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Air conditioning was very poor, all my clothes were damp and so was all the furniture and bedding in the room. The bed wasn’t comfortable at all. Good breakfast and staff were friendly and helpful.
Dipty
2025 年 11 月に 2 泊滞在
10/10 (非常に良い)
Charlotte Werner
2025 年 12 月 2 日
Charlotte Werner
2025 年 11 月に 2 泊滞在
10/10 (非常に良い)
Jaime
2025 年 11 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Reception was excellent and made us feel home.
Jaime
2025 年 11 月に 3 泊滞在
6/10 (普通)
Sue
家族旅行
2025 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Room was cool, staff were awesome.
Food was mediocre, restaurant had little to offer and what it did offer was awful.
Drinks were powdered juices tasted like, in a tropical setting we were expecting at least fresh squeezed beverages. Limited supplies, ran out of lime after 2 drinks.
I would not stay here again for that reason alone.
Steps into the pool were rough on feet, coushins were covered in bird poo.
Towels were nice.