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ProfilHotels Mercur

3.0 star property
Active travelers appreciate the convenient bike rentals and outdoor tennis court at this Copenhagen hotel, just steps from Tivoli Gardens and city attractions

Choose dates to view prices

ProfilHotels Mercur, in central Copenhagen, is perfect for exploring Tivoli Gardens and City Hall Square. Guests can use WiFi in common areas, rent bikes, or enjoy the tennis court. Visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk
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Property entrance
CABINN Copenhagen
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  • Pet friendly
  • Free WiFi
  • Gym
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7.0 out of 10, Good, 7,099 reviews
The price is ￥12,010
￥15,012 total
includes taxes & fees
May 31 - Jun 1
CABINN Copenhagen
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for DKK 300.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Check-out is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens, and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and close to train station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cossel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, happy to accommodate a change of room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Excellent value for money. Very large room in good condition. Very nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Per Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area in Copehagen, easy check-in, friendly atmosphere.
Stayed 1 night in Sep 2025
Verified

8/10 Good

olive

Liked: Amenities, property conditions & facilities
Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Suzette

Disliked: Staff & service, property conditions & facilities
Location was good
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Arne

Liked: Cleanliness, staff & service, room comfort
Room was ok. Lite old but ok. Breakfast very good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing. Room was quite big and would stay there again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Good breakfast. Convenient to walk into the city and also a metro outside.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Convenient to Tivoli and main train station. Trains and traffic noisy at times - they did provide ear plugs. Staff friendly and breakfast was very good.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Shelley

Really hot. Well located
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Close to public transportation. Breakfast buffet offering many options. Room and washroom are a bit tired, need a little TLC.
Stayed 9 nights in Sep 2025