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"Second time here. As always fantastic. Breakfast downstairs is of high quality too. Facility is very new and fashionable "

"Very clean and tidy, we stayed with a 10 year old and 4 week old, not very practical having the main bed inches away from the walls on both sides to have the bassinet next to the bed. Otherwise super clean, lovely modern amenities and easy check in and out process. "

"bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts "

"Great place to stay! Close to Coles and some great restaurants!"

"Was absolutely happy will be staying again couldn't fault it. Andrew Graham "

"Bar"

"As always a perfect stay in a favourite hotel. Just one note - it's about time to replace the bath towels guys...."

"Check in was smooth, upon entering our room the sofa bed was not made up at all for our children. Even though the front desk informed me it was. We only had two towels aswell. We booked and paid for 2 adults and 2 children. Front desk said they would send housekeeping. An hour and a half later we called again and were told housekeeping were aware. We went to dinner and upon our return bed was made up. For one child only. Sheets had black marks, hair and what appeared to be pink lipstick on them. Rang reception for a third time to inform them. 5 minutes later a knock on the door - the man handed me sheets to make the bed. I asked him to come in and have a look. He was surprised. We stripped the bed and re made it. He then had to go and source another pillow. Upon bedtime my children complained that the bed was uncomfortable. I tried it and all you could feel were the springs. This is a 4 star hotel. This was definately not 4 star. We are staying in a motel tonight and the beds, cleanliness are far above what we experienced at Rydges Newcastle. I wouldn’t waste your money on the buffet breakfast either. We went down at 9am. No hash browns. No pancakes. I was informed they had no more maple syrup for the day. Went to get cereal and there was no milk. Very basic, very average and not what I would except from Rydges hotels. Wouldn’t waste my money next time. Better places to stay. "

"Architecturally beautiful place. And love the natural surroundings. But it is unacceptable that what is advertised as a premium wellness retreat, does not have a sauna or steam room. Super disappointing. "